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Old May 9, 16, 10:58 pm   #1
Original Poster
  
Join Date: Jun 2007
Location: Paris
Programs: Flyingblue Gold, Topbonus Platinum, Aclub Platinum, Freccia Alata
Posts: 215
Booking with miles : online tool issue & pricing

Hello

I have a question on miles redemption for an Airberlin operated flight.

I would like to book a Olbia - Saarbrucken via Tegel (direct flight does not exist).

Now looking at the options offered online I can see there are available seats for the day I want to book.

- There is only one OLB TXL on that day so no question here
- But there are many TXL SCN available. The Airberlin online tool allows be to book in one PNR only the worst combination available (layover in TXL of 4 hours)

Now I also saw that all the flight between TXL and SCN in that day can be booked with miles.

Booking the combination with the long layover costs 17500 miles including taxes
Making 2 booking would cost me 17500 miles for the international segment and 15000 miles for the national one = 32500 miles

Do you know if this is a common issue on AB? Is this a strategy to oblige me to make 2 separate booking that would cost me twice as much as one booking?
PROACTIVE is offline   Reply With Quote
Old May 10, 16, 2:19 am   #2
  
Join Date: Apr 2008
Location: Gdynia, Poland
Posts: 357
I suggest you call them and try to make booking which fits your requirements. I've experienced many times that their online tool shows only small part of possible connections and it's much better to deal with call center agent.
tropikey is offline   Reply With Quote
Old May 13, 16, 2:27 am   #3
Original Poster
  
Join Date: Jun 2007
Location: Paris
Programs: Flyingblue Gold, Topbonus Platinum, Aclub Platinum, Freccia Alata
Posts: 215
Just called.

No effort made and answer was quick: only combinations available are those shown in the online tool.

I called teh Platinum call center
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Old Mar 9, 17, 8:15 am   #4
  
Join Date: Aug 2007
Location: MOW, RU
Programs: SU Gold; KL Plat; BA Gold; AB Silver
Posts: 1,531
I see now it is possible to book IB award flights online via Topbonus. But it looks like only Y is shown, for J still need to call... Anyone seen IB J available online?
Keter is offline   Reply With Quote
Old Mar 10, 17, 2:35 am   #5
  
Join Date: Jul 2013
Posts: 124
Quote:
Originally Posted by PROACTIVE View Post
Do you know if this is a common issue on AB? Is this a strategy to oblige me to make 2 separate booking that would cost me twice as much as one booking?
This is a general "feature" - google for "married segments"
Happens not only with AB but with many airlines.
MultiFlyer is offline   Reply With Quote
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