seat selection for owe
Jan 7, 2015, 9:57 am
#2
Join Date: May 2009
Posts: 1,570
Good Luck. I found it to be a really frustrating process. I was told different things by different agents and I was assigned seats that disappeared. However, I received an unasked for upgrade at the gate for the long-haul portion of my flight, so I walked away happy.
Here is the phone number: (866) 266-5588
There are at lease 2 threads (either in this forum or in the AA forum; I don't remember); both are easy to find by a search. Bottom line, you have to call; seats selected by other means disappear (as do some assigned through calling, but not all).
I also had seat assignments for the Gold members of my party (that I got for them within, I believe, 30 hours of flight time) disappear.
Here is the phone number: (866) 266-5588
There are at lease 2 threads (either in this forum or in the AA forum; I don't remember); both are easy to find by a search. Bottom line, you have to call; seats selected by other means disappear (as do some assigned through calling, but not all).
I also had seat assignments for the Gold members of my party (that I got for them within, I believe, 30 hours of flight time) disappear.
Jan 7, 2015, 10:14 am
#3
Suspended
Original Poster
Join Date: Jan 2015
Posts: 22
Good Luck. I found it to be a really frustrating process. I was told different things by different agents and I was assigned seats that disappeared. However, I received an unasked for upgrade at the gate for the long-haul portion of my flight, so I walked away happy.
Here is the phone number: (866) 266-5588
There are at lease 2 threads (either in this forum or in the AA forum; I don't remember); both are easy to find by a search. Bottom line, you have to call; seats selected by other means disappear (as do some assigned through calling, but not all).
I also had seat assignments for the Gold members of my party (that I got for them within, I believe, 30 hours of flight time) disappear.
Here is the phone number: (866) 266-5588
There are at lease 2 threads (either in this forum or in the AA forum; I don't remember); both are easy to find by a search. Bottom line, you have to call; seats selected by other means disappear (as do some assigned through calling, but not all).
I also had seat assignments for the Gold members of my party (that I got for them within, I believe, 30 hours of flight time) disappear.
Jan 7, 2015, 11:31 am
#4
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Send them a message on the airberlin website. Drop down menu: Your booking/special services.
https://www.airberlin.com/en-DE/site...a.php?choice=1
I always do it that way to save the waiting and cost of a call. They usually allocate the seats within a couple of days.
They really should improve their website!
https://www.airberlin.com/en-DE/site...a.php?choice=1
I always do it that way to save the waiting and cost of a call. They usually allocate the seats within a couple of days.
They really should improve their website!
Jan 7, 2015, 2:17 pm
#6
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
But by all means if anybody wants to phone then fine.
Jan 8, 2015, 7:40 am
#7
Join Date: Feb 2006
Location: NUE,MUC,INN,FDH
Programs: QF LTG, LH (SEN*** till 02/26), AF, AA, AB-G†
Posts: 2,076
While waiting (which is usually not so long) I do other things - like surfing in FT. When I call I usually make reservations for many flights to save time.
I always got my preferred seats and on most flights the seat next to me was blocked.
Jan 8, 2015, 8:13 am
#8
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
Send them a message on the airberlin website. Drop down menu: Your booking/special services.
https://www.airberlin.com/en-DE/site...a.php?choice=1
I always do it that way to save the waiting and cost of a call. They usually allocate the seats within a couple of days.
They really should improve their website!
https://www.airberlin.com/en-DE/site...a.php?choice=1
I always do it that way to save the waiting and cost of a call. They usually allocate the seats within a couple of days.
They really should improve their website!
Jan 8, 2015, 11:49 am
#9
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
I usually write something along the lines....I would like Priority Seating in the lowest possible row 1-5, in A or F - with Hold Free Seat B or E.
They usually send me a message back within 3 days, but amazingly they once sent a confirmation back within an hour!
I find this method much simpler, and it's probably easier for them too.
They usually send me a message back within 3 days, but amazingly they once sent a confirmation back within an hour!
I find this method much simpler, and it's probably easier for them too.
Jan 8, 2015, 11:56 am
#10
Join Date: Oct 2014
Location: Berlin
Programs: BAEC; LH M&M; HH Diamond
Posts: 814
I just wait for the 30 hr OLCI deadline
Are we talking about SH here?
I flew 50+ segments on airberlin as OWE last year and each time I just used OLCI and was in 95% of the times in a position to get a window seat (my personal preference) in the first three or four rows.
I flew 50+ segments on airberlin as OWE last year and each time I just used OLCI and was in 95% of the times in a position to get a window seat (my personal preference) in the first three or four rows.
Jan 8, 2015, 1:40 pm
#11
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Really? That's interesting to know. You won't get the Hold Free Seat on the next seat though. Then it's like BA Club Europe without the gourmet meal. Although some Emeralds have reported even getting that!
Jan 10, 2015, 1:53 pm
#12
Join Date: Apr 2001
Location: Austin
Programs: AA P4L, WN, BA, DL, UA, HHonors, IHG
Posts: 3,485
Moving down the pecking order, are OneWorld Sapphires able to do seat reservations on award travel in Coach?
I've got a TATL on AB on hold (booked through the AA site using AAdvantage miles), and don't know if it will be possible to get comfort or exit-row seating.
Thank you.
I've got a TATL on AB on hold (booked through the AA site using AAdvantage miles), and don't know if it will be possible to get comfort or exit-row seating.
Thank you.
Last edited by Middle_Seat; Jan 10, 2015 at 1:59 pm
Jan 11, 2015, 11:10 am
#13
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Hi Middle_Seat,
oneworld Sapphire status is equivalent to Topbonus Gold, the benefits are listed here:
http://www.airberlin.com/en-DE/site/...=gold&onecard=
So yes, you should be able to get XL seats free of charge, plus possibly Hold Seat Free (free next seat), but I think the latter may be only on shorthaul.
On a reward flight you'll definitely get the free seat selection.
oneworld Sapphire status is equivalent to Topbonus Gold, the benefits are listed here:
http://www.airberlin.com/en-DE/site/...=gold&onecard=
So yes, you should be able to get XL seats free of charge, plus possibly Hold Seat Free (free next seat), but I think the latter may be only on shorthaul.
On a reward flight you'll definitely get the free seat selection.
Jan 16, 2015, 10:36 pm
#14
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
seat selection for owe
There is a pages long thread on this topic. A search would reveal that sapphires can get seat assignment for free but NOT XL.
In my experience they are now insisting on charge XL seats in both JFK and DUS even at check-in.
In my experience they are now insisting on charge XL seats in both JFK and DUS even at check-in.
Jan 17, 2015, 8:10 am
#15
Join Date: Apr 2001
Location: Austin
Programs: AA P4L, WN, BA, DL, UA, HHonors, IHG
Posts: 3,485
Thank you for your replies, headingwest and seawolf.
Two days ago I finalized the AAdvantage award travel, and early this morning I received the ticket number (it took ~36 hours).
I'm not yet able to see my AB record locator on Finnair, but when that happens I'll try to do seat selection for the AB segments.
Two days ago I finalized the AAdvantage award travel, and early this morning I received the ticket number (it took ~36 hours).
I'm not yet able to see my AB record locator on Finnair, but when that happens I'll try to do seat selection for the AB segments.