Onesmart Activation
Nov 23, 2016, 2:52 am
#32
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,100
Yes there is still a way to do this and the Air NZ website details this. Your simply need the Airpoints Credit Card.
Nov 24, 2016, 11:55 pm
#35
Join Date: Feb 2011
Programs: NZ*E
Posts: 808
Anyone received a text from air nz?
"This is Air NZ., We apologise for your OneSmart issue this week. We are working to resolve it and will contact you in the next few days."
The thing is, i have never tried or intent to activate the card.. haha
"This is Air NZ., We apologise for your OneSmart issue this week. We are working to resolve it and will contact you in the next few days."
The thing is, i have never tried or intent to activate the card.. haha
Nov 25, 2016, 3:23 pm
#37
Join Date: Nov 2013
Programs: NZ
Posts: 1,548
Many thanks.
Nov 25, 2016, 4:18 pm
#38
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,100
Nov 25, 2016, 7:27 pm
#39
Join Date: Nov 2013
Programs: NZ
Posts: 1,548
Thank you so much - now all is clear!
Nov 26, 2016, 4:41 pm
#40
Join Date: Apr 2016
Posts: 777
Thanks for those. So is it correct to say that the facility to do so via. OneSmart is now gone and you must have a Kiwibank credit card? Also, being that this is related to a credit card, do these count as cash advances?
Dec 3, 2016, 3:14 pm
#41
Join Date: Nov 2009
Location: New Zealand/ UK
Programs: NZ, EK, QF, SQ.
Posts: 776
My new OneSmart card was rejected at a fuel pump yesterday, as being "not a valid Air Points card," even though the words "Air Points" are clearly printed on it.
I cancelled the transaction at the pump and chose to pay inside, where the OneSmart card was accepted as a valid Air Points card.
I cancelled the transaction at the pump and chose to pay inside, where the OneSmart card was accepted as a valid Air Points card.
Dec 3, 2016, 6:01 pm
#42
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,100
My new OneSmart card was rejected at a fuel pump yesterday, as being "not a valid Air Points card," even though the words "Air Points" are clearly printed on it.
I cancelled the transaction at the pump and chose to pay inside, where the OneSmart card was accepted as a valid Air Points card.
I cancelled the transaction at the pump and chose to pay inside, where the OneSmart card was accepted as a valid Air Points card.
Dec 4, 2016, 2:53 am
#43
Join Date: Nov 2009
Location: New Zealand/ UK
Programs: NZ, EK, QF, SQ.
Posts: 776
This particular pump was one where you insert the card after inserting and retrieving your credit card. Previously, you used to be able to have the barcode scanned by holding it under a red light scanner. Not the case with this new pump.
Dec 21, 2016, 4:19 pm
#44
Join Date: Oct 2012
Programs: NZ*G, United.
Posts: 194
Today I spotted on the AirNZ website a small negative balance on my old Onesmart card. This after I had activated the new one and transferred funds.
I could see that a transaction from before I activated had taken a while to process and shown up after the changeover date.
Couldn't pay to the old account from my bank as the account is closed.
Called up and apparently there is a process to mop up transactions like this - told it will be charged to the new onesmart account presently.
I will watch and wait...
I could see that a transaction from before I activated had taken a while to process and shown up after the changeover date.
Couldn't pay to the old account from my bank as the account is closed.
Called up and apparently there is a process to mop up transactions like this - told it will be charged to the new onesmart account presently.
I will watch and wait...
Last edited by macdo; Dec 21, 2016 at 4:27 pm
Dec 26, 2016, 2:55 pm
#45
Join Date: Sep 2014
Location: South Island, New Zealand
Programs: Krisflyer, Qantas Frequent Flyer, Air NZ Airpoints, Koru, NZ*S and former *G
Posts: 317
I received an email from them a couple of days ago (23/12) - "Hello ....Thanks for activating your OneSmart card. We just wanted to give you a few important tips ....." - Wow, I activated my card weeks ago - if it takes this long for their IT to catch up this does not really inspire confidence for something I want to rely on overseas!