787 Business Class seating
#16
Join Date: Feb 2014
Location: Auckland
Programs: NZ*E
Posts: 186
Does the 789 disembark from the front of Bus class or from PE or both?
How was immigration at that time of the day, it used to be just the AirNZ flight when it arrived at night but I guess the morning arrival may be a lot busier with flights from elsewhere.
We fly AKL-HNL in 4K and 5K next Thursday.
How was immigration at that time of the day, it used to be just the AirNZ flight when it arrived at night but I guess the morning arrival may be a lot busier with flights from elsewhere.
We fly AKL-HNL in 4K and 5K next Thursday.
Customs and immigration have been good for me every time so far, I haven't had a bad run through Auckland for quite some time though and I typically use smart gate for immigration. There certainly doesn't seem to be a large queue at customs though.
#17
Join Date: Oct 2009
Location: New Zealand
Programs: Air New Zealand NZ*S
Posts: 237
789 J fights I've been on have typically disembarked through PE only, 1L is not used. I've had one exception where it was used arriving at Auckland, but that seems to be the exception rather than the rule.
Customs and immigration have been good for me every time so far, I haven't had a bad run through Auckland for quite some time though and I typically use smart gate for immigration. There certainly doesn't seem to be a large queue at customs though.
Customs and immigration have been good for me every time so far, I haven't had a bad run through Auckland for quite some time though and I typically use smart gate for immigration. There certainly doesn't seem to be a large queue at customs though.
They do have the ability to embark and disembark at both 1L and 2L.
Auckland always seems to be a problem at Customs.
#18
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
I too have wondered about queues at HNL with the new arrival time. Air NZ was the only arrival around 9pm so it was always really quick.
#19
Join Date: Apr 2013
Posts: 87
Flown that sector twice on the 789 now and 2L was used each time at HNL. The queue at immigration was relatively long (1hr+ apparently from some fellow PAX) however those that can should obviously use the smartgates. We were waived through customs.
#20
Join Date: Oct 2009
Location: New Zealand
Programs: Air New Zealand NZ*S
Posts: 237
Smart gates at HNL must be new, I did read that they were going to install them, who can use them?
#21
Join Date: Mar 2016
Location: Auckland, NZ
Programs: NZ G
Posts: 40
The HNL smartgate can be used by anyone who has already entered the USA on the WVP on that passport (and had all the usual fingerprinting etc done). The smartgate is very straightforward - no need to go through the usual customs line (assuming there are no flags etc with your smartgate approval).