Originally Posted by alexkov
The friend of mine lost his FB card and have no clue about the FB number. He has Business class flight to US with CO, but they told him at the airport, that without number will be NO miles credited. Family name etc... does not help.
What should I advise here to be able to credit these miles post factum ( boarding passes present ). How to get this number?
Call the helpdesk, look in drawers etc. When he knows he used the number not long ago, then maybe his travelagent can be helpful with this.
If nothing/nobody helped, then sign in for a new number and retroclaim the miles on this number. When he find his old number, he can ask to combine both accounts.