Help requested: how to book a NON-Mini fare
Jul 20, 2015, 6:43 am
#1
Original Poster
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
Help requested: how to book a NON-Mini fare
it seems when you book a multi-segment itinerary including two countries, e.g. CDG-ZRH MIL-CDG airfrance.com automatically gives you a Mini fare. It only gives you an option if you arrive and depart from the same country e.g. CDG-ZRH GVA/BSL-CDG.
Does anyone know how to get the system to give a Classic fare? Or do I have to call AF (and pay their service fee)...
Does anyone know how to get the system to give a Classic fare? Or do I have to call AF (and pay their service fee)...
Jul 20, 2015, 9:25 am
#3
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
I have ran into the same issue while booking an open-jaw. In the end I used ITA Matrix to figure out the availability and pricing, and bugged them on facebook until they had put together the correct itinerary/price.
In my case I used a voucher to pay for part of the fare, which means all booking fees are waived. I would say that in your case they should waive the fees too - but it may require some convincing to make them actually do it.
In my case I used a voucher to pay for part of the fare, which means all booking fees are waived. I would say that in your case they should waive the fees too - but it may require some convincing to make them actually do it.
Jul 30, 2015, 12:47 pm
#4
Original Poster
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
Hi everyone, I actually took it to Twitter and found it to be very well-handled. They knew exactly what I was talking about and reserved my ticket right away. No fees. Thanks again for your feedback.
Jul 31, 2015, 1:51 am
#5
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,749
AF social media team really provides a high level of service IME.