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Old May 2, 12, 4:55 am   #1
Moderator: Flying Blue (Air France & KLM)
 
Join Date: Dec 2004
Location: Rotterdam, NL
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Increase in costs for changing tickets

Another increase in fees, this time relating to changing your ticket.
Quote:
Verhoging wijzigingskosten
KLM, Air France en partners Delta Airlines en Alitalia verhogen de wijzigingskosten. Dit geldt voor ticketuitgifte op of na 3 mei 2012 voor reizen vanaf 4 mei 2012.
Met ingang van 3 mei 2012 zullen de volgende bedragen worden gerekend:
  • Long haul
    - EUR 120 in Economy Class en Premium Voyageur, waar nu EUR 100 wordt gerekend
    - EUR 240 in Business Class, waar nu EUR 200 wordt gerekend
  • Europa
    - EUR 70 waar nu EUR 50 wordt gerekend

Uitzonderingen:
- De wijzigingskosten van de tarieven naar long haul bestemmingen met farebasis ..V1NL blijven ongewijzigd.
- De wijzigingskosten van de tarieven naar Europese bestemmingen met farebasis ZSFNL blijven ongewijzigd.

Alle tickets uitgegeven vσσr 3 mei 2012 behouden de huidige wijzigingsvoorwaarden wanneer het ticket wordt heruitgegeven.
Short translation:

AF/KL/DL will increase the costs of changing your ticket. This goes into effect for tickets issued after 3 May 2012.
Long haul: €100 --> €120 (for Economy and Premium Voyageur);
Long haul: €200 --> €240 (Business Class);
Europe: €50 --> €70.

Certain fare classes are exempt from these changes (.V1NL - long haul - and ZSFNL - Europe)
Gajan is online now   Reply With Quote
Old May 3, 12, 3:05 pm   #2
 
Join Date: Nov 2010
Location: Europe
Programs: Flying Blue: Platinum Elite Plus - EuroBonus: Gold - Miles&More: Silver
Posts: 608
WHAT IS THIS?!
KLM is trying to do everything right now to earn money, euro-by-euro, cent-by-cent.
1. Cut food service quality onboard
2. Cut out the cupboard for jackets
3. Tariff for all kinds of sports equipments
4. And now this: Increase in costs for ticket changes...

What is next??? I haven't seen any real good changes since the start of 2012. I am just waiting for the Flying Blue programme to be devaluated also. I am counting on that will happen soon.... especially since the advantages we are getting are ''free''.

Sincerely,

SB
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Old May 3, 12, 4:02 pm   #3
 
Join Date: May 2010
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I agree. Especially the E50 charge for changing all but one intra-EU fares was very attractive.
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Old May 17, 12, 1:53 am   #4
 
Join Date: Mar 2010
Location: France
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And for changes done over the phone, there is now a reissuing fee of € 15.

So, for European tickets changed over the phone, the change fee went from € 50 to € 85.
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Old May 17, 12, 2:10 am   #5
 
Join Date: Oct 2009
Location: AMS / ATH
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Do they waive that fee when the website doesn't work? Since that is the case like...always Even my next european flights: all in R, should be changeable, but the website says something like: changes cannot be made online.

Also I found that when changing over the phone (or in the lounge) more alternative routes/times are offered than online. Ie, an AF trip AMS-CDG-xxx can online not be changed to a direct AMS-xxx flight on KL. on the phone they can, and in some cases, the fare difference is less (so overall it's cheaper).

Last edited by Xandrios; May 17, 12 at 2:33 am..
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Old May 17, 12, 2:22 am   #6
 
Join Date: May 2010
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The few changes I've made, how straightforward as they were, couldn't be done online. It sucks having to pay an extra E15 for that!
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Old May 17, 12, 6:38 am   #7
 
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I heard that the change fee was now €1000 for F class !
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Old May 17, 12, 7:05 am   #8
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That sounds about right; after all, F class is supposed to be ritzy.
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