"An ambitious three year plan to restore profitability"
#31
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
I switched my longhaul flights to BA for three reasons:
1. Flatbed seats
2. Better schedule and more flights
3. KL introduced the 777 om my most frequent route, whereas BA uses 744s
I don't mind the extra shorthaul (BA has a pretty decent J product), or the layover. I don't like tight connections, so can and do allow at least 3 hours between flights if at all possible, and BA's T5 First lounge is just fine. With BA's better schedule I get to my destination faster anyway, and only arrive back later because I opt for a longer layover.
Johan
#32
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Gold, MR Lifetime Gold
Posts: 6,989
I disagree. A lobotomy does not take 15-20 years On a serious note though, that is NOT the case. With the right tools and investment a turnaround can be achieved in 1-2 years. I have a friend who did that for restaurants in 2 weeks - he'd go in and revamp the service culture and put the restaurant back on track. ADP is huge compared to a restaurant, and the staff are among the most awful on this planet, but it shouldn't take anywhere near 15-20 years.
Ah, yes, how I love to hear about CUTS! The reason why they are getting an earful about cuts is because the only cuts they are discussing are screwing the people at the bottom (regular citizens in France / low-level airline employees for AF). Nobody wants to talk about taking money from those individuals and institutions who have it. Austerity has never been successful for countries and short-sighted cost cuts can be immensely detrimental to companies as well.