Go Back   FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air France, KLM, and Other Partners | Flying Blue > Air France Frequence Plus
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Apr 2, 12, 1:39 pm   #1
 
Join Date: Jan 2008
Location: LAX
Programs: Delta Gold, CO Gold, AF
Posts: 316
AF web site Itineraries missing

Anyone else having a problem accessing your upcoming trips? I entered my confirmation number and last name and the web site tells me there is nothing under that number. Tried tix number, same answer. Called AF and they show it in their system. She told me not to worry, just go to the airport with my printout of the tickets. Don't want to get to the airport and have them tell me nothing in system. This has been for two days now.
tpatta is offline   Reply With Quote
Old Apr 3, 12, 4:40 am   #2
 
Join Date: Jul 2006
Location: Hong Kong, Paris
Programs: FB AF Ivory, BA Gold, SAS Gold
Posts: 6,572
The new AF website is working poorly.
brunos is offline   Reply With Quote
Old Apr 3, 12, 6:21 am   #3
 
Join Date: Oct 2006
Location: Cadayrac (Aveyron), Paris (France)
Programs: Flying Blue (LT), BlueBiz , Accor (Platinum), Navigo (nec mergor).
Posts: 850
It's better to go on KLM website.
delanotre is offline   Reply With Quote
Old Apr 3, 12, 10:26 am   #4
 
Join Date: Jan 2008
Location: LAX
Programs: Delta Gold, CO Gold, AF
Posts: 316
AF web site problem. All fixed. For now.
tpatta is offline   Reply With Quote
Old Apr 3, 12, 11:46 am   #5
 
Join Date: Oct 2011
Programs: FB Plat
Posts: 677
Quote:
Originally Posted by delanotre View Post
It's better to go on KLM website.
Somewhat ironically, in this thread (klm seating selection not possible?) people were just discussing that the KLM website was not working, and it was better to use Air France....
KQ321 is offline   Reply With Quote
Old Apr 4, 12, 9:04 am   #6
 
Join Date: Feb 2011
Location: Greater CDG Area
Programs: DL DM; *A-Gold
Posts: 620
Quote:
Originally Posted by tpatta View Post
AF web site problem. All fixed. For now.
maybe they fixed this particular problem, but AF website has tons of other problems which are not fixed. I'm usually using KLM site for AF check-in as the proper ĀF site doesn't work properly since weeks.
MarLim is offline   Reply With Quote
Old Apr 8, 12, 2:48 am   #7
FlyerTalk Evangelist
 
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 24,225
Both websites were pretty bad for me since the change, but KLM.com is much better now.

The latest problem for me at airfrance.fr is that it is only displaying part of an lengthy itinerary. KLM.com shows it all, and even kenya-airways.com displays it all. Other shorter itineraries work fine for me at airfrance.fr, just not the longer one.

One funny thing is that klm.com doesn't show the flight connection details. It just shows each sector as one lump with a transfer. But Kenya-airways.com shows the trip in full detail. Since KQ uses the same reservation system and the same booking codes, I guess we can use their website to view any AF or KL booking if we want the full details.
stimpy is online now   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 9:50 am.




SEO by vBSEO ©2011, Crawlability, Inc.