2009 Upgrade Certs Don't Work on AC site?

[InTheAirGuy]

Can anyone replicate this?

I'm trying to book a flight, and have requested to "Display only upgradable fares." If I put in the code for SWU (8100001) or SSWU 1000004 -- it comes up with the check mark, but states it to be a North America upgrade cert.

So of course, trying to book something international then generates an error message...

[visitor]

Originally Posted by InTheAirGuy

Can anyone replicate this?

I'm trying to book a flight, and have requested to "Display only upgradable fares." If I put in the code for SWU (8100001) or SSWU 1000004 -- it comes up with the check mark, but states it to be a North America upgrade cert.

So of course, trying to book something international then generates an error message...

I had the same error over Christmas for international flight. It was a non-issue for me, as i used KVS to confirm I availability, then bought ticket without AC website 'display upgradeable fares' option. Once purchased, quickly upgraded through my bookings.

Even without KVS, once you have confirmed the fare/flight you want, why can't you just uncheck and purchase?

Happy New Year

visitor

[Ken hAAmer]

Well maybe you should wait until 2009.

Oh, wait.....

[cannon_fodder]

Originally Posted by visitor

I had the same error over Christmas for international flight. It was a non-issue for me, as i used KVS to confirm I availability, then bought ticket without AC website 'display upgradeable fares' option. Once purchased, quickly upgraded through my bookings.

Even without KVS, once you have confirmed the fare/flight you want, why can't you just uncheck and purchase?

Happy New Year

visitor

I had a similar issue but was not able to upgrade through the website. Had to get into 30 minute queue with the 1-888 #. CSR still doesn't know why one leg of my flight shows no upgradeable seats released into the system - we are currently waitlisted. She suspects that because it is so far out there it hasn't been released (which could be true, yet the flight the very next day we are taking has been upgraded).

There are so many issues with AC's website that I invariably have to call 1-888 to book reservations.

[Ken hAAmer]

Well, they've "fixed" it.

Now the system won't accept 2008 upgrades -- the ones that expire at the end of next month.

I can't help but believe that the people responsible for AC/AP IT are some of the stupidest beings to every disgrace this planet.

[Ken hAAmer]

Better still, the site is crapping out with the same "server error" message as when sometimes trying to make a booking.

They really should upgrade those IBM PCs, at least to ATs.