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Old Jan 5, 09, 12:26 pm   #1
 
Join Date: Oct 2008
Posts: 453
Early morning connection through YVR - strategies if first flight canceled/delayed?

We're taking AC561 (SFO-YVR) connecting to AC025 (YVR-PVG) later in the month. AC561 is a very early morning flight, allowing just under 2 hours to conncect to AC025 in YVR. Traveling on a UA award in Business class. Given that AC flights may be delayed out of SFO and into YVR due to weather, crew rest etc., what is the best strategy to ensure a connection to AC025 in a timely manner?

Since this is a UA award ticket, will Air Canada customer service be helpful, or should I contact UA? I know that UA has a flight that departs just under 1 hour after AC561 to YVR. Should we try and get on that one? In the event that a connection is missed, how does AC typically work?

TIA.
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Old Jan 5, 09, 7:10 pm   #2
 
Join Date: Oct 2006
Programs: UA 2P, AC, CO, AA
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You will have to deal with UA on this one, as it is their ticket. AC will only help you if there is a problem on the day of the flight at the airport. UA should protect you, should their be space, on their flight 1 hour later to make the connection.

Most likely cause for a delay out of SFO early morning would be fog, in which case you're likely no better off on UA metal then AC, especially if it is scheduled to leave later. However, since your ticket is UA-issued, I would assume they would also be able to put you on their non-stop SFO-PVG, if you are in danger of missing the connection.

Last edited by emcampbe; Jan 6, 09 at 9:58 pm.
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Old Jan 5, 09, 7:35 pm   #3
 
Join Date: Jul 2008
Location: YYZ
Programs: AC AA Airmiles
Posts: 248
AC will definately not help you. Ran into weather issues on rewards tickets a couple times. Only interested in booking me on the next flight with available reward (Z?) space, three weeks later.
atsak is offline   Reply With Quote
Old Jan 6, 09, 6:38 pm   #4
 
Join Date: Oct 2008
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I wonder if a concierge would help in this case, since its an international executive first flight.
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Old Jan 6, 09, 11:15 pm   #5
 
Join Date: Jul 2008
Location: YYZ
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Quote:
Originally Posted by bmchris View Post
I wonder if a concierge would help in this case, since its an international executive first flight.
They might, especially if you have status. I eventually found someone at the Air Canada ticket counter. They weren't happy about helping me but I persisted. Eventually I got something that worked.
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Old Jan 7, 09, 1:20 am   #6
 
Join Date: Feb 2004
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Quote:
Originally Posted by atsak View Post
They might, especially if you have status. I eventually found someone at the Air Canada ticket counter. They weren't happy about helping me but I persisted. Eventually I got something that worked.
Did you have status at the time?
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yyznomad is offline   Reply With Quote
Old Jan 7, 09, 5:06 pm   #7
 
Join Date: Jul 2008
Location: YYZ
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Quote:
Originally Posted by yyznomad View Post
Did you have status at the time?
No. I was Prestige for a couple years with AC but not when I was having this problem.
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