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aircanada.com/aeroplan.com - Experiences/Complaints/Issues

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Old Jan 19, 2017, 10:37 am
  #3091  
 
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Originally Posted by Bartolo
Had same message yesterday when I put in YYZ!
Did you find a workaround? Different browser, maybe?
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Old Jan 19, 2017, 10:38 am
  #3092  
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Posts: 18,877
Originally Posted by ffsim
Did you find a workaround? Different browser, maybe?
It's working in Safari and Chrome on Mac. Have not tested anything else.

.
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Old Jan 19, 2017, 10:40 am
  #3093  
 
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Originally Posted by 24left
It's working in Safari and Chrome on Mac. Have not tested anything else.
Thanks, I'll give it a try.
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Old Jan 19, 2017, 11:01 pm
  #3094  
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Posts: 18,877
Well ok, it's 01:00 ET

NOTE to Self: USE THOSE MILES......well maybe when the lights come back on

.
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Old Jan 20, 2017, 12:13 am
  #3095  
 
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,352
Originally Posted by ffsim
Did you find a workaround? Different browser, maybe?
Left it for half an hr and tried again (Explorer). Worked, thankfully.
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Old Jan 20, 2017, 5:41 pm
  #3096  
 
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,759
Got a simple AE ticket booked without calling in today and almost wanted to do a little dance!
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Old Jan 20, 2017, 8:00 pm
  #3097  
 
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Originally Posted by eigenvector
Got a simple AE ticket booked without calling in today and almost wanted to do a little dance!
I'm sorry, sir; this is the complaints thread.

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Old Jan 20, 2017, 8:05 pm
  #3098  
 
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,759
Originally Posted by ffsim
I'm sorry, sir; this is the complaints thread.

Well, if you insist, I'll admit it error'd out the first two times I tried.
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Old Jan 21, 2017, 6:20 am
  #3099  
 
Join Date: Jun 2016
Location: Prince Edward Island
Programs: Air Canada P25K, Hilton Honors Gold, Marriott Gold, MGM Gold
Posts: 1,582
Originally Posted by eigenvector
Well, if you insist, I'll admit it error'd out the first two times I tried.
That's the spirit ^
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Old Jan 21, 2017, 1:10 pm
  #3100  
 
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Originally Posted by eigenvector
Well, if you insist, I'll admit it error'd out the first two times I tried.
Originally Posted by Low Roller
That's the spirit ^
Yep, that's more like it
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Old Jan 21, 2017, 10:15 pm
  #3101  
 
Join Date: Dec 2009
Location: YCD
Programs: AC2MM SE Fairmont Presidents club
Posts: 178
New website is terrible. And SLOW! Having booked multiple trips I thought perhaps I could get used to it. Not a chance. It's terrible!
farmerbrown is offline  
Old Jan 22, 2017, 8:07 am
  #3102  
 
Join Date: Jun 2014
Location: Spatially speaking or metaphysically speaking?
Programs: Aeropain: Zirconia Status; Altitude: Marianas Trench Status; UA MP: 1 Kick to the curb status
Posts: 623
Originally Posted by farmerbrown
New website is terrible. And SLOW! Having booked multiple trips I thought perhaps I could get used to it. Not a chance. It's terrible!
Oh come now. At least it looks great, right? Who cares about functionality when you have great visuals? Says no one except AC execs, marketing and IT...
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Old Jan 22, 2017, 2:17 pm
  #3103  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,765
Originally Posted by Marlin240
Oh come now. At least it looks great, right?
Nope. It may look slightly more modern than the old site, but I would hardly say it looks good, let alone great.
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Old Jan 22, 2017, 4:18 pm
  #3104  
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Join Date: Jun 2003
Location: YYC
Posts: 23,803
Originally Posted by Adam Smith
Nope. It may look slightly more modern than the old site, but I would hardly say it looks good, let alone great.
Things are way too big. But maybe the AC folks still use a 14 in CRT?
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Old Jan 22, 2017, 9:24 pm
  #3105  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,765
Originally Posted by Stranger
Things are way too big. But maybe the AC folks still use a 14 in CRT?
That might explain why everything requires so damned much scrolling.
Adam Smith is offline  



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