Concierge service at O'Hare?
Was anyone able to reach one Friday March 2nd?
My AC (United Express codeshare) flight was cancelled and I was looking for some of the advertised "Additional support if ever your travel plans are disrupted." service. Given the weather situation I expect eveyone was quite busy but despite leaving 2 voicemail messages I never received a callback during the 6 hours I spent in the RC Lounge.