Air Canada Passenger Says Luggage Has Been Missing For Weeks
#31
Join Date: Apr 2011
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But there is a cap on airline responsibility for luggage. Surely it's unwise to pack more value than that.
And it's foolish to check valuable stuff such as jewelry. And against recommendation by the airlines.
Plus, perhaps the valuation of clothing items calls for a bit of skepticism? Otherwise, again, not a great idea to travel with the best of your expensive wardrobe.
And it's foolish to check valuable stuff such as jewelry. And against recommendation by the airlines.
Plus, perhaps the valuation of clothing items calls for a bit of skepticism? Otherwise, again, not a great idea to travel with the best of your expensive wardrobe.
#32
Join Date: May 2012
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To clarify, even if Alitalia baggage handlers set fire to the suitcase and posed for selfies in front of it, before throwing it in the ocean, while posting the entire spectacle to YouTube, it is not the passenger's duty to pursue Alitalia if the last carrier on the itinerary is Air Canada.
Air Canada certainly could and should chase Alitalia for 100% of what they had to pay the passenger in compensation, but the passenger is not required to give that a moment's consideration.
I certainly "blame" LH for misplacing my bag, and don't harbour ill will toward AC for the fact the bag was not on the carousel when I landed. (I harbour ill will for the amount they jerked me around about where the bag was and how much compensation they would pay.) But I have no legal beef with LH under the EU law, Montreal Convention, or contact of carriage or whatever else.
Air Canada certainly could and should chase Alitalia for 100% of what they had to pay the passenger in compensation, but the passenger is not required to give that a moment's consideration.
I certainly "blame" LH for misplacing my bag, and don't harbour ill will toward AC for the fact the bag was not on the carousel when I landed. (I harbour ill will for the amount they jerked me around about where the bag was and how much compensation they would pay.) But I have no legal beef with LH under the EU law, Montreal Convention, or contact of carriage or whatever else.
#33
Join Date: Apr 2011
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Actually, all I was doing was using it as shorthand for: it doesn't matter which airline lost her bag, and it could well have been AC or it could have been another carrier, AC is responsible for the bag, its contents, and getting them back to her.
#34
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
The cap is 1,131 Special Drawing Rights, which the Internet tells me currently equates to roughly 1,991 CAD.
However, I have had AC say that the Montreal Convention is limited in its applicability. For instance, no compensation for delayed bags when arriving to one's home. I prevailed over that because I needed the wardrobe that was in the bag (and did not have the equivalent at home) to pack for another immediate trip. However, I attributed my success to having travelled from EU. I can't recall the mouse print on the domestic tariff but I had the impression they were picking and choosing clauses of the convention to accept whereas ex-EU they cannot pick or choose.
I would think Alitalia will not get a free pass. I think the airlines will settle it between them. The same goes the other way often enough, I am sure.
However, I have had AC say that the Montreal Convention is limited in its applicability. For instance, no compensation for delayed bags when arriving to one's home. I prevailed over that because I needed the wardrobe that was in the bag (and did not have the equivalent at home) to pack for another immediate trip. However, I attributed my success to having travelled from EU. I can't recall the mouse print on the domestic tariff but I had the impression they were picking and choosing clauses of the convention to accept whereas ex-EU they cannot pick or choose.
Understood, and acknowledged that everything you say is irrefutable, and right on. It just irks me that AC will get the "blame" for losing the luggage for what I believe is an Alitalia screw up. My annoyance is that Alitalia and FCO get a free pass on this because the media doesn't provide the detail. No argument from me on the AC response as I have been through it several times and its crap.
#35
Join Date: Apr 2011
Location: YYC
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When a decent Briggs & Riley is $500, that leaves you with $1000 for contents. Which could be less than a pair of shoes or maybe two. Heck, a pair of decent gym outfits (Lulu Lemon, for example) and some running shoes would be $400-$450. What if I packed a heart rate monitor? Oh, thats another $75. Anyways, we all know this. To dispute that it is easy, normal, and reasonable to significantly exceed the allowance is just being obtuse and obstreperous.
#36
Join Date: Nov 2010
Programs: Enough
Posts: 961
The cap is 1,131 Special Drawing Rights, which the Internet tells me currently equates to roughly 1,991 CAD.
However, I have had AC say that the Montreal Convention is limited in its applicability. For instance, no compensation for delayed bags when arriving to one's home. I prevailed over that because I needed the wardrobe that was in the bag (and did not have the equivalent at home) to pack for another immediate trip. However, I attributed my success to having travelled from EU. I can't recall the mouse print on the domestic tariff but I had the impression they were picking and choosing clauses of the convention to accept whereas ex-EU they cannot pick or choose.
I would think Alitalia will not get a free pass. I think the airlines will settle it between them. The same goes the other way often enough, I am sure.
However, I have had AC say that the Montreal Convention is limited in its applicability. For instance, no compensation for delayed bags when arriving to one's home. I prevailed over that because I needed the wardrobe that was in the bag (and did not have the equivalent at home) to pack for another immediate trip. However, I attributed my success to having travelled from EU. I can't recall the mouse print on the domestic tariff but I had the impression they were picking and choosing clauses of the convention to accept whereas ex-EU they cannot pick or choose.
I would think Alitalia will not get a free pass. I think the airlines will settle it between them. The same goes the other way often enough, I am sure.
#38
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However, I have had AC say that the Montreal Convention is limited in its applicability. For instance, no compensation for delayed bags when arriving to one's home. I prevailed over that because I needed the wardrobe that was in the bag (and did not have the equivalent at home) to pack for another immediate trip. However, I attributed my success to having travelled from EU. I can't recall the mouse print on the domestic tariff but I had the impression they were picking and choosing clauses of the convention to accept whereas ex-EU they cannot pick or choose.
However, I have had AC say that the Montreal Convention is limited in its applicability. For instance, no compensation for delayed bags when arriving to one's home. I prevailed over that because I needed the wardrobe that was in the bag (and did not have the equivalent at home) to pack for another immediate trip. However, I attributed my success to having travelled from EU. I can't recall the mouse print on the domestic tariff but I had the impression they were picking and choosing clauses of the convention to accept whereas ex-EU they cannot pick or choose.
Warsaw convention is even worse. Seems to apply to countries that signed it, but did not sign the Montreal one.
#39
Join Date: Apr 2011
Location: YYC
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So you tell me, does a $100 for a pair of running shoes make you faster? Faster than what? Is that fast enough? I know a $20k bike can make you faster than a $2k bike (thanks to marketing and aerodynamics). You should see the arguments amongst some cyclists who think those with a $20k bike have bought their way to a time trial victory (in their local club race). LOL.
#40
Join Date: May 2012
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When that debonaire young buck from SFO isn't in flip flops, I bet he is wearing Buscemi High Tops @ $1,200 or flashing his Nike Air Kobe I @ $35,000 or maybe looking saucy in his Jimmy Choo runners @ $3500.
#43
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State an incorrect or unprovable fact, and I'm going to counter it.
But yes, I do like my $35k runners.
#44
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#45
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I'm betting it's not AC fault. Italian airport are bad for luggage. AC should have been able to tell pax if their bag made it to the AC flight. If bag didn't make the AC flight, I would think bag is lost forever. Italian airport worker will not even try to find it.
Last edited by tcook052; Jul 22, 2017 at 3:33 pm Reason: fix quote