AC sent an IFE notification
Nov 7, 2016, 7:07 pm
#46
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,726
Hair in your entree? I'll take it off your bill.
Grill guy torched your steak, had to do another one, so it came up 10 minutes after the rest of your table? Comped, and dessert is on me.
Table isn't ready for your 9:00 reservation? Terribly sorry. Would it be all right if we sat you at the bar for a few minutes, and bought your first drink?
I'm not arguing about "the finest restaurants", this is consistent everywhere from Toqué to TGI Friday's.
In any event, please read through the following link and point out the part where it says "In-flight entertainment systems may or may not be in proper working order, and are not guaranteed."
https://www.aircanada.com/en/in-flight/entertainment/
Nov 7, 2016, 8:53 pm
#47
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
Rather I think the people saying that compensation is not deserved are just trying to make the point that you shouldn't depend upon anything Air Canada says, on their web site, in their advertising, or elsewhere.
('Course there was that time AC gave me a $500 MCO for inoperative IFE on SYD-YVR.)
Jun 22, 2017, 10:32 am
#48
Join Date: Aug 2003
Location: Canada
Programs: Marriott Plat; Air Canada E75K; Westjet Platinum
Posts: 1,161
My IFE system didn't work in Y exit row on 4 hour flight. Was asked by FA to move to another seat which only middle is available. I insisted to get a white card with a code. What is that code worth? Is it a % discount?
Jun 22, 2017, 10:48 am
#49
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Jun 22, 2017, 10:53 am
#50
Join Date: Aug 2003
Location: Canada
Programs: Marriott Plat; Air Canada E75K; Westjet Platinum
Posts: 1,161
Do you recall, does it allow you to book more than 1 passenger with that code? Thanks.
Strange that the SD initially told the FA that they only dish out the white cards when the flight is full - as in if there is no other seat to move me. But then I explained that it will impact other passengers's comfort and be really awkward as well.
Strange that the SD initially told the FA that they only dish out the white cards when the flight is full - as in if there is no other seat to move me. But then I explained that it will impact other passengers's comfort and be really awkward as well.
Jun 22, 2017, 11:51 am
#51
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Do you recall, does it allow you to book more than 1 passenger with that code? Thanks.
Strange that the SD initially told the FA that they only dish out the white cards when the flight is full - as in if there is no other seat to move me. But then I explained that it will impact other passengers's comfort and be really awkward as well.
Strange that the SD initially told the FA that they only dish out the white cards when the flight is full - as in if there is no other seat to move me. But then I explained that it will impact other passengers's comfort and be really awkward as well.
This offer is valid for one year from today. This means the booking and travel must be completed within the year. It is available on a new booking only and applies to a maximum of four passengers, provided all passengers are booked at the same time. It cannot be applied to existing reservations.
The discount applies exclusively on published fares for Air Canada, Air Canada Rouge and Air Canada Express designated flights. The final base fare can be found on the screen ‘Fare Summary’. To the right, displayed in red, you will find ‘See fare details’.
Promo codes cannot be combined with other discount codes and are not valid on Air Canada Vacation packages. Please note the fare displayed on the Select Flights screen will reflect the discount rounded to the nearest dollar.
Some of our previously discounted fares, while not eligible for the promotion, may be lower than the final price of the undiscounted fare to which the promotion applies.
The discount applies exclusively on published fares for Air Canada, Air Canada Rouge and Air Canada Express designated flights. The final base fare can be found on the screen ‘Fare Summary’. To the right, displayed in red, you will find ‘See fare details’.
Promo codes cannot be combined with other discount codes and are not valid on Air Canada Vacation packages. Please note the fare displayed on the Select Flights screen will reflect the discount rounded to the nearest dollar.
Some of our previously discounted fares, while not eligible for the promotion, may be lower than the final price of the undiscounted fare to which the promotion applies.
Jul 4, 2017, 2:45 pm
#52
Join Date: Aug 2003
Location: Canada
Programs: Marriott Plat; Air Canada E75K; Westjet Platinum
Posts: 1,161
I was given one of those white card for a recent IFE issue on a 4 hour flight. Is there a time limit to go on the website to use the code printed on it? Does it expire? It doesn't say on it. Although it says be ready to provide the flight number, date of travel.
Jul 4, 2017, 9:31 pm
#53
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Last thing you want is a ...... AC IT fubar and your redemption code not working when you're trying to book a flight.
Oct 13, 2017, 8:30 am
#55
Join Date: Dec 2008
Posts: 4,519
Oct 13, 2017, 10:46 pm
#57
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Oct 14, 2017, 3:31 am
#58
Join Date: Dec 2008
Posts: 4,519