Question: Altitude Luggage Tags
May 1, 2016, 6:13 pm
#16
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
Hello. Let's recap
In the http://www.flyertalk.com/forum/air-c...ment-card.html thread, a nice collection of AC FTers received replacements cards that they DID NOT ask for.
Mr Peever put in a request October 2015 for a replacement card.
It is now May 2016. He has not received his card.
Soooooo, either you were being funny and forgot your emoji, or you missed the other thread
In the http://www.flyertalk.com/forum/air-c...ment-card.html thread, a nice collection of AC FTers received replacements cards that they DID NOT ask for.
Mr Peever put in a request October 2015 for a replacement card.
It is now May 2016. He has not received his card.
Soooooo, either you were being funny and forgot your emoji, or you missed the other thread
May 1, 2016, 7:27 pm
#17
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,958
I ordered a replacement set of luggage tags (got home after one trip and one was missing off my bag) the 3rd week of March. I was told via email that they would be delivered in 2-4 weeks. I still have not received them.
I did, however, receive a new replacement Altitude card that I never ordered.
I did, however, receive a new replacement Altitude card that I never ordered.
May 1, 2016, 8:55 pm
#18
Original Poster
Join Date: Apr 2012
Location: Ontario, Canada
Programs: AC E75K / Marriott Silver Elite / SPG
Posts: 143
I ordered a replacement set of luggage tags (got home after one trip and one was missing off my bag) the 3rd week of March. I was told via email that they would be delivered in 2-4 weeks. I still have not received them.
I did, however, receive a new replacement Altitude card that I never ordered.
I did, however, receive a new replacement Altitude card that I never ordered.
May 2, 2016, 7:55 am
#19
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
Just heard back from AC.
"Hello [SAP],
We've been advised by our Altitude team that the bag tags have now been ordered for you. We appreciate your patience.
Regards,
Air Canada Social Media /cc"
So what did you do the first two times?! 
"Hello [SAP],
We've been advised by our Altitude team that the bag tags have now been ordered for you. We appreciate your patience.
Regards,
Air Canada Social Media /cc"
So what did you do the first two times?!
May 2, 2016, 9:29 am
#20
Suspended
Join Date: Mar 2013
Location: YVR
Programs: AC SE*2MM. SPG Plat life
Posts: 4,644
May 2, 2016, 10:24 am
#22
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Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
May 2, 2016, 10:40 am
#23
Original Poster
Join Date: Apr 2012
Location: Ontario, Canada
Programs: AC E75K / Marriott Silver Elite / SPG
Posts: 143
SAP, was this through Twitter or FB? Guess I have to jump on the bandwagon and make an account and then escalate through Social Media...I can't believe I have to rely on Social Media to get things resolved instead of an live agent.
May 2, 2016, 10:41 am
#24
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Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
May 2, 2016, 1:56 pm
#26
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Join Date: Jun 2009
Location: YYZ
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Posts: 19,284
May 2, 2016, 8:13 pm
#27
Join Date: May 2012
Location: BKK/SIN/YYZ/YUL
Programs: DL, AC, Bonvoy, Accor, Hilton
Posts: 2,920
I'm sure that I will hurt someone's sensibilities with the following comment, so I wish to make clear, this is not motivated by a need to poke anyone's ego.
Why the need for the AC baggage tags? What benefit do they provide? If you are flying in premium economy or business class, your checked baggage tags will be coded appropriately. As was explained by multiple folks, even the priority tags serve no purpose other than for show: All that matters is what the baggage tag code says. If flying in Y, an AC baggage tag adds no value.
If the explanation is that the tags identify the bag, I get it, but if you keep losing the tags, then maybe the manner in which the tags are prominently displayed should revisited. I use my tags, but my bag has an id card pocket.
If used on carry on, how can you lose your tags so easily? Those wire screw ons are pretty strong.
Why the need for the AC baggage tags? What benefit do they provide? If you are flying in premium economy or business class, your checked baggage tags will be coded appropriately. As was explained by multiple folks, even the priority tags serve no purpose other than for show: All that matters is what the baggage tag code says. If flying in Y, an AC baggage tag adds no value.
If the explanation is that the tags identify the bag, I get it, but if you keep losing the tags, then maybe the manner in which the tags are prominently displayed should revisited. I use my tags, but my bag has an id card pocket.
If used on carry on, how can you lose your tags so easily? Those wire screw ons are pretty strong.
May 2, 2016, 9:31 pm
#28
Join Date: Jan 2015
Location: OSL
Programs: AC SE
Posts: 303
Why the need for the AC baggage tags? What benefit do they provide? If you are flying in premium economy or business class, your checked baggage tags will be coded appropriately. As was explained by multiple folks, even the priority tags serve no purpose other than for show: All that matters is what the baggage tag code says. If flying in Y, an AC baggage tag adds no value.
If used on carry on, how can you lose your tags so easily? Those wire screw ons are pretty strong.
May 2, 2016, 10:00 pm
#29
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,329
Two things... with SE tags, I've never been asked to put my bag through the sizer, and I've also never had an FA try to move my bag in the overheads when the inevitable carry-on crunch kicks in. I consider the SE tag as a "dont screw with my baggage" tag. (Applies to carry-on only.)
I also have Fairmont Platinum tags. I only put them on when I'm going to be staying at a Fairmont. Not because I think my bag will go missing, but to improve the service I receive.
May 6, 2016, 1:20 pm
#30
Original Poster
Join Date: Apr 2012
Location: Ontario, Canada
Programs: AC E75K / Marriott Silver Elite / SPG
Posts: 143
Quick update, received my luggage tags via FedEx today!
I'm curious though, the origin on my parcel states FSA / Data Group, what company is this, and did Air Canada outsource their marketing to this company?
I'm curious though, the origin on my parcel states FSA / Data Group, what company is this, and did Air Canada outsource their marketing to this company?