Re-crediting of Aeroplan Miles
Dec 1, 2015, 1:00 am
#1
Original Poster
Join Date: Feb 2013
Location: France
Programs: A3 *G; AC
Posts: 409
Re-crediting of Aeroplan Miles
Can anyone tell me how long it takes Aeroplan to re-credit miles when cancelling an award ticket? I will want to rebook right away but will need the points in my account. I will need to call in to book the new ticket but the itinerary will not be identical. Is it best to cancel in advance x number of days and then call in to book a new ticket? I know the cancellation will cost $90 and then the fee of $30 to book by phone. The detail here is that I had to pay extra for miles when booking the first ticket and now I have some miles in my account that could go to the new ticket. Is timing of the essence here? Thanks in advance for any help.
Dec 1, 2015, 1:06 am
#2
Join Date: Mar 2007
Posts: 4,784
can you not just CHANGE it (at $90+tax)?
I believe miles go back immediately (it was in my case earlier 2015), the tax/fees will be few days
The seats inventory may not go back to the available pool immediately or at all though, if your NEW reward will use original segments
I believe miles go back immediately (it was in my case earlier 2015), the tax/fees will be few days
The seats inventory may not go back to the available pool immediately or at all though, if your NEW reward will use original segments
Dec 1, 2015, 1:16 am
#3
Original Poster
Join Date: Feb 2013
Location: France
Programs: A3 *G; AC
Posts: 409
can you not just CHANGE it (at $90+tax)?
I believe miles go back immediately (it was in my case earlier 2015), the tax/fees will be few days
The seats inventory may not go back to the available pool immediately or at all though, if your NEW reward will use original segments
I believe miles go back immediately (it was in my case earlier 2015), the tax/fees will be few days
The seats inventory may not go back to the available pool immediately or at all though, if your NEW reward will use original segments
Dec 1, 2015, 5:28 am
#4
Join Date: Mar 2008
Location: Toronto, Canada
Programs: Aeroplan, Bonvoy, Alaska, Avios
Posts: 1,290
Not so fast. It depends on when the tickets were issued. I cancelled 6 itineraries a week Saturday. They were booked last Dec and Jan. I got the YQ AC credit for 2 a few days later but no miles. Yesterday I got the other 4 YQ AC refunds yesterday along with the miles. I called AE to ask where the first 2 mileage refunds are as the miles and $ credit for the 4 happened at the same time. I was told this was a coincidence??? I will give it a few days then I can call for a manual refund of the AE miles.
Dec 1, 2015, 6:16 am
#6
Join Date: Dec 2008
Posts: 4,519
-- added --
Just thought to add that I had cancel about 15 tickets in the last 5-6 years for various family members and myself. 3 tickets this year, with one that was actually within the 21 days (got exception from a mgr), all 3 tickets are for 2 PAX, one-way. All of them having miles return immediately.
Dec 1, 2015, 6:33 am
#7
Original Poster
Join Date: Feb 2013
Location: France
Programs: A3 *G; AC
Posts: 409
Re-crediting of Aeroplan Miles
To book my original award ticket I didn't have enough miles so I had to purchase the extra miles. If I cancel that ticket will I be refunded the miles I purchased as miles or as the cash it cost to buy them?
Dec 1, 2015, 6:38 am
#8
Join Date: Dec 2008
Posts: 4,519
Dec 3, 2015, 7:35 am
#10
Join Date: Aug 2007
Programs: Aeroplan
Posts: 600
Thought I would do a follow-up. On Wed am I contacted AE about miles not being re-credited yet. Apparently they could do the refunding of fees on the credit card used but could not go ahead and charge the $90+tax per ticket on that credit card. I needed to call in to give them the credit card number for that charge. In the meantime, miles were not refunded until that was done. Miles were immediately reinstated when that was completed.
Dec 3, 2015, 1:35 pm
#11
Join Date: Dec 2014
Location: Canada
Posts: 822
I have a situation where I redeemed for a premium economy seat(1 way) bec.economy not avail.If an econ.seat becomes avail.....can i call to immediately change the booking for the same flight from premium to economy(to be refunded the 25k extra aeroplan points it cost) ? ie.without having to wait for a refund of points first,before re-booking
Hmmm,I can't remember if i asked this question on another thread before.Apologies if I had!
Hmmm,I can't remember if i asked this question on another thread before.Apologies if I had!
Last edited by jubberly; Dec 3, 2015 at 2:15 pm