IFE no longer allows skipping of advertisements
Aug 4, 2015, 3:30 pm
#16
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,759
And nowhere on the ticket does it say what your in flight meal will be but you still have a right to be upset if it's terrible. In Y or J. Customers have a right to complain when the product doesn't meet their expectations, even if said expectations do not form part of the contract between passenger and carrier.
Aug 4, 2015, 3:31 pm
#17
Original Poster
Join Date: Dec 2007
Location: YYJ
Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,434
You're right, they are not free, the cost of the IFE content is partially offset by the advertisements and sponsor messages that are (supposed to be fully) played after the safety demonstration.
You pay "a lot" (relative term) of money to sit in that seat and be flown from point A to point B.
There's really quite a simple solution to this dilemma here, AC just needs to implement the usage payment feature. That way you can pay $5 less for your ticket and pay $20 (or whatever it ends up working out to) more for use of the entertainment system.
[jk - sort of]
Personally, I'm getting sick and tired of subsidizing the use of the IFE for everyone else that uses it!!
Come on Air Canada, implement pay-as-you-go (even for J eUps) for the IFE, I want my $5 cheaper ticket!!
[/jk - sort of]
You pay "a lot" (relative term) of money to sit in that seat and be flown from point A to point B.
There's really quite a simple solution to this dilemma here, AC just needs to implement the usage payment feature. That way you can pay $5 less for your ticket and pay $20 (or whatever it ends up working out to) more for use of the entertainment system.
[jk - sort of]
Personally, I'm getting sick and tired of subsidizing the use of the IFE for everyone else that uses it!!
Come on Air Canada, implement pay-as-you-go (even for J eUps) for the IFE, I want my $5 cheaper ticket!!
[/jk - sort of]
Aug 4, 2015, 3:35 pm
#18
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
Or is the J menu shown in all the cabins?
Aug 4, 2015, 3:36 pm
#19
Formerly known as newbie elite
Join Date: Feb 2002
Location: YUL
Programs: IHG Diamond Ambassador, Accor Platinum, AC50K
Posts: 2,922
Aug 4, 2015, 3:41 pm
#20
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
You're right, they are not free, the cost of the IFE content is partially offset by the advertisements and sponsor messages that are (supposed to be fully) played after the safety demonstration.
You pay "a lot" (relative term) of money to sit in that seat and be flown from point A to point B.
There's really quite a simple solution to this dilemma here, AC just needs to implement the usage payment feature. That way you can pay $5 less for your ticket and pay $20 (or whatever it ends up working out to) more for use of the entertainment system.
[jk - sort of]
Personally, I'm getting sick and tired of subsidizing the use of the IFE for everyone else that uses it!!
Come on Air Canada, implement pay-as-you-go (even for J eUps) for the IFE, I want my $5 cheaper ticket!!
[/jk - sort of]
You pay "a lot" (relative term) of money to sit in that seat and be flown from point A to point B.
There's really quite a simple solution to this dilemma here, AC just needs to implement the usage payment feature. That way you can pay $5 less for your ticket and pay $20 (or whatever it ends up working out to) more for use of the entertainment system.
[jk - sort of]
Personally, I'm getting sick and tired of subsidizing the use of the IFE for everyone else that uses it!!
Come on Air Canada, implement pay-as-you-go (even for J eUps) for the IFE, I want my $5 cheaper ticket!!
[/jk - sort of]
However, I can't think of any IFE system which would allow for this to work. Are you aware of any?
Aug 4, 2015, 3:44 pm
#21
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
All modern IFE (Panasonic, Rockwell Collins, Thales) have the option, it just needs to be implemented and enabled.
Aug 4, 2015, 3:44 pm
#22
Formerly known as jsfrSuperElite
Join Date: Feb 2008
Location: Hong Kong, Montreal
Programs: Air Canada SE100K-1MM, Hilton Honors Lifetime Diamond
Posts: 590
I am posting from AC1192 on a A319. My apologies if others have already posted about this development.
I poked around at the IFE and noticed some new content, so I decided to watch it.
Upon starting the show I was informed with an onscreen message that there would be 90 seconds of advertisements prior to my entertainment beginning. I attempted to fast forward, as usual. The touch screen was completely locked out. Absolutely no response, so no ability to even adjust the volume which is often cranked because of AC's crappy headphones.
Interesting development.
I poked around at the IFE and noticed some new content, so I decided to watch it.
Upon starting the show I was informed with an onscreen message that there would be 90 seconds of advertisements prior to my entertainment beginning. I attempted to fast forward, as usual. The touch screen was completely locked out. Absolutely no response, so no ability to even adjust the volume which is often cranked because of AC's crappy headphones.
Interesting development.
And when I came back yesterday evening from LGA to YUL, the video system was not working at all...
Aug 4, 2015, 3:53 pm
#23
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
The above has nothing to do with AC IT or any other IT for that matter. It is aircraft level integration, and the IFE system can be configured very easily to differentiate between cabins. The options just need to be included and enabled.
Aug 4, 2015, 4:33 pm
#24
Original Poster
Join Date: Dec 2007
Location: YYJ
Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,434
Well the revenue component of recognizing who paid $x to skip ads and integrating that with the aircraft level system must have something to do with IT.
Aug 4, 2015, 5:00 pm
#25
Join Date: Nov 2012
Location: BGI (ex-YYC, YYZ)
Programs: AC*G-E100K (once again)
Posts: 1,701
I noticed this too on Sunday night. I was sitting in J on A320.
I thought it was an error but I guess it is being implemented throughout. This really sucks.
I mean Youtube has a button that says "Skip ad" - AC should have it too.
I thought it was an error but I guess it is being implemented throughout. This really sucks.
I mean Youtube has a button that says "Skip ad" - AC should have it too.
Aug 4, 2015, 5:32 pm
#26
Join Date: Aug 2008
Location: Canada
Programs: AC*SE
Posts: 1,921
Wirelessly posted (Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.2.2252 Mobile Safari/537.35+)
Ha, I noticed that on 158 yesterday. I thought maybe it was just me.
It was nice while it lasted (no ads).
Ha, I noticed that on 158 yesterday. I thought maybe it was just me.
It was nice while it lasted (no ads).
Aug 4, 2015, 5:51 pm
#27
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,565
Full circle
Started with ads, then they removed them and added them back.
Back to the old routine, start the movie when you sit down. Get it queued up prior to the safety video and then return when its done.
Started with ads, then they removed them and added them back.
Back to the old routine, start the movie when you sit down. Get it queued up prior to the safety video and then return when its done.
Aug 4, 2015, 6:03 pm
#28
Join Date: Nov 2013
Location: YEG
Programs: Aeroplan, Westjet Rewards
Posts: 322
I was just on long haul Lufthansa and noticed their IFE had only a brief airline logo appear then onto the movie/tv show. No commerical to fast forward through although that would not have helped. Tried to do that to speed through some boring bits and found the FF arrows did the same thing as Rewind did!?
On AC I always get my show started up prior to the saftely video but often seems to reboot to the home screen forcing me to "find" the show again before I can hit RESUME.
On AC I always get my show started up prior to the saftely video but often seems to reboot to the home screen forcing me to "find" the show again before I can hit RESUME.
Aug 4, 2015, 6:05 pm
#29
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
You don't seem to understand how this would work. The payment for use of the IFE is not tied to the PNR. You would have to pay to use the IFE at the seat using the embedded seat back credit card reader.
Aug 4, 2015, 6:12 pm
#30
Join Date: Sep 2012
Location: YYJ
Posts: 261