Bryan Adams seeks answers from Air Canada after his guitar is marred
Jul 28, 2015, 2:55 pm
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Jul 28, 2015, 3:13 pm
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Jul 28, 2015, 8:52 pm
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Jul 28, 2015, 8:58 pm
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Jul 28, 2015, 10:18 pm
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Jul 28, 2015, 10:27 pm
#26
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Jul 28, 2015, 10:33 pm
#28
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Neither; they close both accounts and take away all the points retroactively.
http://www.wsj.com/articles/SB100014...58390459673484
http://www.wsj.com/articles/SB100014...58390459673484
Jul 28, 2015, 10:43 pm
#29
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Jul 28, 2015, 10:53 pm
#30
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Uhh, HOLD ON here folks.
Before everyone assumes AC handlers did this...you have to know how the airside operations of the airports work, since I'm assuming most of you don't let me give you a quick thing or two.
First off, can anyone make out what it says? It's clearly writing, not just random scribbling. But the writing doesn't say like "Bryan Adams rules" or sucks or anything. So that basically leaves out someone being a total a** for the sake of it.
Secondly, there are far more people than JUST air canada employees that would've touched this. Being a former ground handler, I love that everyone just assumes it's them. This isn't about AC apologists before anyone jumps on that either, I worked there 3 months, WS 6 years. I'd be up in arms if anyone suggested this about WS handlers as well.
So, as this is a fragile/oversized item, right there it's touched by CATSA to screen for bomb traces etc. Those little swabs are used, then it'll be sent down the belt. Now, once it gets to the end, some airports have people designated for secondary searches, that is done by the company who maintains the belt system, so if this item got picked, there's another person/company touching it. Then, US customs may have touched it, along with potentially CATSA again. And yes AC most definitely touched it. Now in DTW, it would've been offloaded...NOT by AC employees, but yes contractors ipso facto someone could then blame AC, but it could've also been touched by US customs agents there. Yes people are pre-cleared but just about any flight can be searched if they want.
I'm not saying don't blame someone, and yes, Bryan Adams has every right to contact AC about it. I'm not sure I love the public shaming that goes on with it, but it upsets me more than everyone just jumps on not only AC, but the employees. Vandalism would've been "Leafs Cup 2016" or "I love 69". This looks to me like a code of some sort, from either CATSA/CBSA (doubt it, but I feel like I had to throw them in)/US Customs/whoever handles the belt system in YYZ (never worked there, so I don't know who that is, but it's not AC, they don't do that kind of work). It appears to be a code to indicate it's been scanned or passed or whatever. Now that's speculation, and AC will look into this, but let's not all jump on the blame train. It also looks like it rubs off, maybe one of those grease pencils? I'll never know why they'd write on the device, that's stupid, but clearly they did it in this instance and it's going to fall on AC to figure out who did, but it makes no sense for it to have been the ground handling employees.
Before everyone assumes AC handlers did this...you have to know how the airside operations of the airports work, since I'm assuming most of you don't let me give you a quick thing or two.
First off, can anyone make out what it says? It's clearly writing, not just random scribbling. But the writing doesn't say like "Bryan Adams rules" or sucks or anything. So that basically leaves out someone being a total a** for the sake of it.
Secondly, there are far more people than JUST air canada employees that would've touched this. Being a former ground handler, I love that everyone just assumes it's them. This isn't about AC apologists before anyone jumps on that either, I worked there 3 months, WS 6 years. I'd be up in arms if anyone suggested this about WS handlers as well.
So, as this is a fragile/oversized item, right there it's touched by CATSA to screen for bomb traces etc. Those little swabs are used, then it'll be sent down the belt. Now, once it gets to the end, some airports have people designated for secondary searches, that is done by the company who maintains the belt system, so if this item got picked, there's another person/company touching it. Then, US customs may have touched it, along with potentially CATSA again. And yes AC most definitely touched it. Now in DTW, it would've been offloaded...NOT by AC employees, but yes contractors ipso facto someone could then blame AC, but it could've also been touched by US customs agents there. Yes people are pre-cleared but just about any flight can be searched if they want.
I'm not saying don't blame someone, and yes, Bryan Adams has every right to contact AC about it. I'm not sure I love the public shaming that goes on with it, but it upsets me more than everyone just jumps on not only AC, but the employees. Vandalism would've been "Leafs Cup 2016" or "I love 69". This looks to me like a code of some sort, from either CATSA/CBSA (doubt it, but I feel like I had to throw them in)/US Customs/whoever handles the belt system in YYZ (never worked there, so I don't know who that is, but it's not AC, they don't do that kind of work). It appears to be a code to indicate it's been scanned or passed or whatever. Now that's speculation, and AC will look into this, but let's not all jump on the blame train. It also looks like it rubs off, maybe one of those grease pencils? I'll never know why they'd write on the device, that's stupid, but clearly they did it in this instance and it's going to fall on AC to figure out who did, but it makes no sense for it to have been the ground handling employees.