Mobile Boarding Pass on US-bound flights
#1
Original Poster
Join Date: Apr 2004
Location: Toronto
Programs: AC SE 1MM, Bonvoy Lifetime Titanium Elite
Posts: 914
Mobile Boarding Pass on US-bound flights
I was reading in the most recent Altitude report that mobile boarding pass was now available to the US from Canada, but upon check in this morning for a flight to LGA tomorrow, I was only offered to print at home or get it at the airport. Did I do something wrong?
I thought maybe it was only US->CAN, but the mobile page on the AC site says it should be both US->CAN and CAN->US.
http://www.aircanada.com/en/travelin...obile/mci.html
Which flights are eligible?
Passengers flying on Air Canada or Air Canada Express (operated by Jazz only). Flights operated by other airlines are not eligible for Mobile Check-in).
All domestic Canadian flights.
All flights to the US and from select US cities.
I thought maybe it was only US->CAN, but the mobile page on the AC site says it should be both US->CAN and CAN->US.
http://www.aircanada.com/en/travelin...obile/mci.html
Which flights are eligible?
Passengers flying on Air Canada or Air Canada Express (operated by Jazz only). Flights operated by other airlines are not eligible for Mobile Check-in).
All domestic Canadian flights.
All flights to the US and from select US cities.
#2
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
I was reading in the most recent Altitude report that mobile boarding pass was now available to the US from Canada, but upon check in this morning for a flight to LGA tomorrow, I was only offered to print at home or get it at the airport. Did I do something wrong?
I thought maybe it was only US->CAN, but the mobile page on the AC site says it should be both US->CAN and CAN->US.
http://www.aircanada.com/en/travelin...obile/mci.html
Which flights are eligible?
Passengers flying on Air Canada or Air Canada Express (operated by Jazz only). Flights operated by other airlines are not eligible for Mobile Check-in).
All domestic Canadian flights.
All flights to the US and from select US cities.
I thought maybe it was only US->CAN, but the mobile page on the AC site says it should be both US->CAN and CAN->US.
http://www.aircanada.com/en/travelin...obile/mci.html
Which flights are eligible?
Passengers flying on Air Canada or Air Canada Express (operated by Jazz only). Flights operated by other airlines are not eligible for Mobile Check-in).
All domestic Canadian flights.
All flights to the US and from select US cities.
Ah, you missed the fun part at the bottom of the AC.com page
There is a difference between "Mobile Check-in confirmation" and "an Electronic Boarding Pass"
No matter what the list of cities, on my OLCI from HND/NRT on all of my trips, I was required to print a paper BP.
#3
Original Poster
Join Date: Apr 2004
Location: Toronto
Programs: AC SE 1MM, Bonvoy Lifetime Titanium Elite
Posts: 914
Thanks.
Why was this newsworthy in the Altitude Report, haven't we all been doing this for a few years?
Also, maybe a dumb question, but why does AC NOT have mobile boarding passes for the US - security issue or similar?
T.
Why was this newsworthy in the Altitude Report, haven't we all been doing this for a few years?
Also, maybe a dumb question, but why does AC NOT have mobile boarding passes for the US - security issue or similar?
T.
#4
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Join Date: Sep 2014
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Posts: 18,877
As someone very clever once answered me:
"The Americans like to stamp stuff"
Also heard from a fellow FF
"I'm sure as ---- not letting them stamp my iPhone"
(could be worse, we could all have RFIDs implanted and then no need for any of this stuff, but let's not go there ... lol)
#5
Join Date: Feb 2009
Location: YYZ
Programs: AC Aeroplan, BA blue
Posts: 138
This may explain why I'm never able to get an electronic boarding pass when checking in for a flight from FLL even though the AC website says that mobile check in is available you cannot seem to get an electronic boarding pass you have to print out a boarding pass either on web browser or at check in kiosk.
#6
Join Date: Oct 2013
Location: YEG
Programs: AC Lifetime SE100K, 3MM, SPG Lifetime Plat, Hertz PC, National Executive Elite
Posts: 2,901
This may explain why I'm never able to get an electronic boarding pass when checking in for a flight from FLL even though the AC website says that mobile check in is available you cannot seem to get an electronic boarding pass you have to print out a boarding pass either on web browser or at check in kiosk.
#7
Join Date: Jan 2015
Location: YWG
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Posts: 96
#9
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Which was my point upthread, although in a less serious way
BTW, the Electronic BP outbound from LAX works perfectly. I prefer to get one from the check-in agent as the multiple TSA agents "touch" stuff with their blue gloves and I prefer to keep my phone out of their hands.
.
#10
Join Date: Oct 2013
Location: YEG
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Posts: 2,901
#12
Join Date: May 2012
Location: Toronto
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Posts: 227
#13
Join Date: Apr 2015
Location: Toronto, ON, Canada
Programs: AC Altitude 50K, BA Blue, SPG Platinum, Marriott Platinum, DVC, NEXUS
Posts: 52
I had some fun recently dropping off bags for YYZ > YVR > PDX. The agent said she was going to print the boarding passes for YVR > PDX and I told her not to, YVR allowed electronic boarding passes. She was surprised and said that it was required in Toronto for YYZ > US Destinations.
Got to YVR, didn't require a paper boarding pass.
To me it seems kind of silly that these days they don't support electronic boarding passes for YYZ > US Destinations.
#14
Join Date: May 2003
Location: LAX
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Posts: 1,235
Flying LGA-YUL tomorrow, just went through the check-in process via the app and was not given the option to receive an electronic BP. The email I received with the BP says "Electronic boarding pass is not offered for your flight". This seems counter to what I read on the website and on here - any idea why? At least the paper BP has pre-check, that's an improvement!