Charge for seat assignments for economy domestic rewards?
#16
FlyerTalk Evangelist
Join Date: Feb 2000
Posts: 12,068
On the YSB/YYZ portion there is no J cabin. To get her booked in a "preferred" seat is an extra fee. It has been as high as 30.00 requested. I point out a J booking , AE says talk to AC ,AC says an AE booking talk to them. As recent as last week on a flight that Mrs.acysb87 had with me, that still held firm. Seat 1D-F remained empty on dash flight as I chose to sit next to her
#17
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2003
Location: YYC
Posts: 23,803
Called AC. They said for them to do it I would have to pay. Suggested talking to Aeroplan.
Aeroplan changed the seats.
However when going to the page mentioned above (services.aircanada.com...) seats that are not in Preferred come up as "premium Economy." Go figure. And yes, Premium, not Preferred.
Go figure.
Aeroplan changed the seats.
However when going to the page mentioned above (services.aircanada.com...) seats that are not in Preferred come up as "premium Economy." Go figure. And yes, Premium, not Preferred.
Go figure.
#19
Original Member
Join Date: May 1998
Location: yvr
Programs: AC
Posts: 568
I had domestic aeroplan bookings. Seats were assigned automatically. Tried to change online (ac), for a preferred seat as an SE. They wanted money. Called aeroplan, they said to call AC to get them to release the preferred at no cost. Called ac and was asked why I called them.
They (ac) finally did change them for no charge.
Inconvenient. Inconsistent.
They (ac) finally did change them for no charge.
Inconvenient. Inconsistent.
#20
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,323
I want to say that only AC can assign preferred seats for free, but I know it's not true.
I had a booking through Concur. It warned me and said that if I selected a preferred seat without a proper Aeroplan number on file (this was back when every statua got free bulkhead), it would be rejected. I had mine on file, and it worked.
So I really don't understand how Aeroplan can't assign everything.
I had a booking through Concur. It warned me and said that if I selected a preferred seat without a proper Aeroplan number on file (this was back when every statua got free bulkhead), it would be rejected. I had mine on file, and it worked.
So I really don't understand how Aeroplan can't assign everything.
#21
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2003
Location: YYC
Posts: 23,803
#22
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
An Aeroplan agent told me they can book the seat if you're on a Business Reward ticket. If you're in Economy, she said you have to call Air Canada.
And who thought this was a way to handle things?
Eh, maybe Stranger is right. LOL
And who thought this was a way to handle things?
Eh, maybe Stranger is right. LOL