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Old Jan 24, 2015, 11:30 am
  #46  
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Originally Posted by PLeblond
Its a (paid) service AC offers. Usually for celebs, or people who don't want to be bothered. They get special check in procedures. They will also board the plane before anyone, or at the very last minute, escorted by staff. Apparently there is a black folder with info on the passenger (preferences and need to know stuff).

They seem to annoy many of the FFers who feel that they deserve this service based on their own loyalty and travel habits.
This is not correct at all. You should really research these things prior to posting info.

AC VIP is a frequent flier program above SE designed for customers/decision makers that are commercially important to AC but do not make Altitude status the traditional way. As others have mentioned before, its a hybrid revenue/nepotism/loyalty program that allows AC to bestow status on individuals without contaminating the existing published Altitude channels (and thus keeping resentment/awareness to a minimum).
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Old Jan 24, 2015, 11:52 am
  #47  
 
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As far as the meal orders go in J, I believe the standard order is VIPs & SEs first, then everyone else (E75K to P25K, as well as no status pax) is given the same priority.
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Old Jan 24, 2015, 11:55 am
  #48  
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Originally Posted by kwflyer
This is not correct at all. You should really research these things prior to posting info.

AC VIP is a frequent flier program above SE designed for customers/decision makers that are commercially important to AC but do not make Altitude status the traditional way. As others have mentioned before, its a hybrid revenue/nepotism/loyalty program that allows AC to bestow status on individuals without contaminating the existing published Altitude channels (and thus keeping resentment/awareness to a minimum).
I read that before posting, among others. Apologies if my interpretation of the program differs from yours. To my knowledge, it is possible to gain these 'services/perks' for a price, with an Asterix. One does not need to be high revenue, loyal, or a relative of someone to get the treatment, however, there is an added cost. From second hand experience (although not on AC) one can receive the perks for a single trip, should one require it, and, as the article states, it is at the discretion of the airline to accommodate said request. It is also offered to those who make decisions for large corporations and other key customers.
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Old Jan 24, 2015, 11:56 am
  #49  
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Originally Posted by agjil
As far as the meal orders go in J, I believe the standard order is VIPs & SEs first, then everyone else (E75K to P25K, as well as no status pax) is given the same priority.
When I have experienced priority meal taking, they do separate the 75s from the 25s. Aka they have gone se, e75, e50 etc. I know its not sop but just one data point
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Old Jan 24, 2015, 11:59 am
  #50  
 
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Originally Posted by PLeblond
I read that before posting, among others. Apologies if my interpretation of the program differs from yours. To my knowledge, it is possible to gain these 'services/perks' for a price, with an Asterix. One does not need to be high revenue, loyal, or a relative of someone to get the treatment, however, there is an added cost. From second hand experience (although not on AC) one can receive the perks for a single trip, should one require it, and, as the article states, it is at the discretion of the airline to accommodate said request. It is also offered to those who make decisions for large corporations and other key customers.
But where does this "knowledge" come from? It must have some source other than a 'feeling'?
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Old Jan 24, 2015, 12:07 pm
  #51  
 
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Originally Posted by superangrypenguin
When I have experienced priority meal taking, they do separate the 75s from the 25s. Aka they have gone se, e75, e50 etc. I know its not sop but just one data point
Yeah, when I was E75K and E50K, I was also given meal choice priority on some flights.
I think it was a nice gesture from the FAs (and certainly appreciated it), but as you said, I don't think it's SOP.

Last edited by agjil; Jan 24, 2015 at 12:29 pm
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Old Jan 24, 2015, 12:08 pm
  #52  
 
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Originally Posted by SparseFlyer
I like it when they go front-back. Much better than back-front, where you risk contamination.
I see what you did there.
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Old Jan 24, 2015, 12:12 pm
  #53  
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Originally Posted by Dorian
But where does this "knowledge" come from? It must have some source other than a 'feeling'?
A person I know who usually flies private within NA. On occasion when flying overseas they are 'forced' to fly commercially, this person prefers flying more discreetly so they arrange for arriving very last minute (someone drops luggage off beforehand) being whisked through security and boarding at the last minute, escorted, or course. I was at a dinner when they were explaining the 'service'. There were a few other people at the table, and I was a lowly plebe. Being an AV Geek I had a million questions, but kept them to myself and kept drinking the really good wine I was not paying for.

The person in question could have been exaggerating, the conversation didn't sound like a pee-ing contest to me.
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Old Jan 24, 2015, 12:14 pm
  #54  
 
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Originally Posted by canadiancow
If you're making the change after the flight closes (which I assume is the situation if you're doing it at the gate), then they won't confirm you on the flight (or at least, they never will for me), and you'll go on standby. Now, they may be able to process that standby right there, so you don't realize it's happening, but in that situation, I expect you to get ML*2.

If you're making the change 2 hours in advance and you get a boarding pass at that time, that's different.

Were you in JCDZPI, or were you upgraded, before making the change? I could also see that leading to ML*1, since they had to book you into your original class, and then re-confirm the upgrade (at the gate).
These are usually after the flights close, and I'm on a Lat pass comp u/g so it's J. Not sure if it's ML*1 or ML*2 but it's one of those. I put myself on a sby list through OLCI (and btw even though it always says there are no J seats avail, I see there are and I get a J seat when I get to the gate). Agreed these ML notations don't appear when the change is made online or confirmed before it goes to gate control (usually anytime up to an hour before the flight in my experience).

Going back OT though, even though I get the ML*1 or *2 I typically get asked first anyway. I suspect the FA/SD does a mental calculation based on experience... not everyone eats anyway.
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Old Jan 24, 2015, 12:15 pm
  #55  
 
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Originally Posted by superangrypenguin
When I have experienced priority meal taking, they do separate the 75s from the 25s. Aka they have gone se, e75, e50 etc. I know its not sop but just one data point
+1. I've experienced the same when I was 35-75.

I've also experienced the procedure where they just went front to back and didn't go by status when I was SE.
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Old Jan 24, 2015, 12:52 pm
  #56  
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Originally Posted by YQMer
These are usually after the flights close, and I'm on a Lat pass comp u/g so it's J. Not sure if it's ML*1 or ML*2 but it's one of those. I put myself on a sby list through OLCI (and btw even though it always says there are no J seats avail, I see there are and I get a J seat when I get to the gate). Agreed these ML notations don't appear when the change is made online or confirmed before it goes to gate control (usually anytime up to an hour before the flight in my experience).

Going back OT though, even though I get the ML*1 or *2 I typically get asked first anyway. I suspect the FA/SD does a mental calculation based on experience... not everyone eats anyway.
Then yes, you're standby, so you're getting ML*2, which is exactly what I expect

The only time that's supposed to matter though is if there are not enough meals. If there are enough meals, you're still supposed to get priority for your choice.
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Old Jan 24, 2015, 2:06 pm
  #57  
 
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Just to make this more complicated....
Was on the redeye. Across from me was another SEMM. I was asked first for the meal order and he was asked next. Now let the speculations begin:
a. Was It because I was older than him?
b. Was it because of alphabetical order?
c. Maybe because The total in my MM account???
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Old Jan 24, 2015, 2:24 pm
  #58  
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Originally Posted by ac777
Just to make this more complicated....
Was on the redeye. Across from me was another SEMM. I was asked first for the meal order and he was asked next. Now let the speculations begin:
a. Was It because I was older than him?
b. Was it because of alphabetical order?
c. Maybe because The total in my MM account???
It's because you're overestimating the complexity of the priority.

1. VIP
2. SE and MM
3. Everyone else

All front to back, within each group.

SEMM has the same priority as SE and the same as E50KMM.
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Old Jan 24, 2015, 2:57 pm
  #59  
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Originally Posted by ac777
Just to make this more complicated....
Was on the redeye. Across from me was another SEMM. I was asked first for the meal order and he was asked next. Now let the speculations begin:
a. Was It because I was older than him?
b. Was it because of alphabetical order?
c. Maybe because The total in my MM account???
Were you on the port side? At a certain point, even the NFL gets to simply flipping a coin to determine playoff positions.
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Old Jan 24, 2015, 3:34 pm
  #60  
 
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Originally Posted by ac777
Just to make this more complicated....
Was on the redeye. Across from me was another SEMM. I was asked first for the meal order and he was asked next. Now let the speculations begin:
a. Was It because I was older than him?
b. Was it because of alphabetical order?
c. Maybe because The total in my MM account???
This really is like "Sophie's Choice"

According to the vast majority of contributions here in this ever-recurring post, the protocol is followed. We don't know what you have paid, we don't know how many miles you have, nor how long you've been an Aeroplan Member. In fact basic manifest/name information is only available within 24 hours of the flight and only to the operating Service Director. Privacy concerns and issues you know. We just muddle along and try to equitably make it work out.
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