Glitch / Error in AC award pricing - on the blogs
Oct 31, 2014, 2:43 pm
#106
Join Date: Mar 2012
Posts: 3,166
Booking a multi-city flight at a clearly wrong rate after they've disabled the multi-city search would definitely merit a thorough investigation. Something similar happened with United a while back and they cancelled all the Mileage Plus accounts that booked flights with the wrong rate.
Oct 31, 2014, 2:46 pm
#107
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
I'm assuming the 4 mile shenanigans.
Oct 31, 2014, 2:47 pm
#108
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
We were told the new computer system they are putting in is law ...
Last edited by Pseudo Nim; Oct 31, 2014 at 3:33 pm
Oct 31, 2014, 2:48 pm
#109
Join Date: Aug 2010
Location: YWG
Programs: Aeroplan, MileagePlus, Marriott Rewards
Posts: 2,159
Booking a multi-city flight at a clearly wrong rate after they've disabled the multi-city search would definitely merit a thorough investigation. Something similar happened with United a while back and they cancelled all the Mileage Plus accounts that booked flights with the wrong rate.
That's the incident that came to mind for me too. Although one could argue that in that case, there was a more active and deliberate attempt to fool United's website. Still risky business, though. Maybe not a good idea to do this if you have a 7-figure point balance!
Oct 31, 2014, 2:50 pm
#110
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
If you never left the Aeroplan website and kept clicking, then you didn't need any hack of any kind. The multicity page stayed up forever. They removed the button, but the page was working for me just fine all along.
Last edited by Pseudo Nim; Oct 31, 2014 at 3:33 pm
Oct 31, 2014, 2:56 pm
#112
Join Date: Oct 2011
Location: YOW
Programs: AC Irrelevant, IHG Platinum, Marriot Gold, Hertz Gold, Avis First
Posts: 273
If you never left the Aeroplan website and kept clicking, then you didn't need any hack of any kind. The multicity page stayed up forever. They removed the button, but the page was working for me just fine all along, you just had to be careful not to click any of the radio buttons now.
Oct 31, 2014, 3:00 pm
#113
Join Date: Mar 2007
Posts: 4,784
Still unticketed for me, annoying. Booked in the morning
50K for 3 in J, YYZ-YUL-IST, IST-*-YYZ in 2015
It's quite a simple routing actually
I got the PNR, and screenshot saved
but now online it says
Status:Unticketed Ticket Issue Date:N/A Flight Reward Type:Not Found Reward Value :150,000 Total Taxes, fees & surcharges :N/A
at bottom says
50K for 3 in J, YYZ-YUL-IST, IST-*-YYZ in 2015
It's quite a simple routing actually
I got the PNR, and screenshot saved
but now online it says
Status:Unticketed Ticket Issue Date:N/A Flight Reward Type:Not Found Reward Value :150,000 Total Taxes, fees & surcharges :N/A
at bottom says
AIRPORT TAXES, FEES & SURCHARGES
UNABLE TO CALCULATE AIRPORT TAXES, FEES & SURCHARGES ONLINE
Airport taxes, fees and surcharges for the destinations you selected will have to be calculated manually. Once you finish your booking, you will be instructed to call the Aeroplan Contact Centre in order to complete your reservation.
UNABLE TO CALCULATE AIRPORT TAXES, FEES & SURCHARGES ONLINE
Airport taxes, fees and surcharges for the destinations you selected will have to be calculated manually. Once you finish your booking, you will be instructed to call the Aeroplan Contact Centre in order to complete your reservation.
Oct 31, 2014, 3:07 pm
#114
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Still unticketed for me, annoying. Booked in the morning
50K for 3 in J, YYZ-YUL-IST, IST-*-YYZ in 2015
It's quite a simple routing actually
I got the PNR, and screenshot saved
but now online it says
Status:Unticketed Ticket Issue Date:N/A Flight Reward Type:Not Found Reward Value :150,000 Total Taxes, fees & surcharges :N/A
at bottom says
50K for 3 in J, YYZ-YUL-IST, IST-*-YYZ in 2015
It's quite a simple routing actually
I got the PNR, and screenshot saved
but now online it says
Status:Unticketed Ticket Issue Date:N/A Flight Reward Type:Not Found Reward Value :150,000 Total Taxes, fees & surcharges :N/A
at bottom says
Last edited by Pseudo Nim; Oct 31, 2014 at 3:34 pm
Oct 31, 2014, 3:11 pm
#115
Join Date: Mar 2007
Posts: 4,784
My screenshot clearly showed the total charged per person, to my CC
Can't really re-start now as I lost the multi-city button also
and YUL-IST 3xJ space is gone also on the date (=I got those J seats)
return IST-ORD 3xJ is also gone
so my fingers crossed on it eventually ticketed
unless AC/AE reads FT and find my account and block it, ha
Can't really re-start now as I lost the multi-city button also
and YUL-IST 3xJ space is gone also on the date (=I got those J seats)
return IST-ORD 3xJ is also gone
so my fingers crossed on it eventually ticketed
unless AC/AE reads FT and find my account and block it, ha
Last edited by jerryhung; Oct 31, 2014 at 3:33 pm
Oct 31, 2014, 3:17 pm
#117
Join Date: Nov 2010
Programs: Enough
Posts: 961
Still unticketed for me, annoying. Booked in the morning
50K for 3 in J, YYZ-YUL-IST, IST-*-YYZ in 2015
It's quite a simple routing actually
I got the PNR, and screenshot saved
but now online it says
Status:Unticketed Ticket Issue Date:N/A Flight Reward Type:Not Found Reward Value :150,000 Total Taxes, fees & surcharges :N/A
at bottom says
50K for 3 in J, YYZ-YUL-IST, IST-*-YYZ in 2015
It's quite a simple routing actually
I got the PNR, and screenshot saved
but now online it says
Status:Unticketed Ticket Issue Date:N/A Flight Reward Type:Not Found Reward Value :150,000 Total Taxes, fees & surcharges :N/A
at bottom says
Oct 31, 2014, 3:29 pm
#118
Join Date: Mar 2012
Location: DCA, IAD, BWI
Programs: National Parks Annual Pass
Posts: 316
Good luck to those who booked. I love a deal as much as the next guy, but I would not touch this. Who knows, maybe you will even get to fly. But I would not be surprised if AC cancels the tickets. I don't know about Canada, but in many countries your contract with AC would be void simply because you must have known it was a mistake and you weren't acting in good faith when you entered into the contract. Again, good luck.
Oct 31, 2014, 3:34 pm
#119
Join Date: Mar 2007
Posts: 4,784
Good luck to those who booked. I love a deal as much as the next guy, but I would not touch this. Who knows, maybe you will even get to fly. But I would not be surprised if AC cancels the tickets. I don't know about Canada, but in many countries your contract with AC would be void simply because you must have known it was a mistake and you weren't acting in good faith when you entered into the contract. Again, good luck.
The previous 2011 (2012?) "Book Business class for same miles as Y (75K in J to Asia 1)" was unadvertised "sale/glitch" also, and everyone got it honored like daily business
Oct 31, 2014, 3:44 pm
#120
Join Date: Oct 2002
Programs: United Premier 1K
Posts: 1,230
Good luck to those who booked. I love a deal as much as the next guy, but I would not touch this. Who knows, maybe you will even get to fly. But I would not be surprised if AC cancels the tickets. I don't know about Canada, but in many countries your contract with AC would be void simply because you must have known it was a mistake and you weren't acting in good faith when you entered into the contract. Again, good luck.
I do admit though I would feel a bit better if the first page had the incorrect price as well as the second. If so, I don't think AP would have any leg to stand on in cancelling the ticket. As it is, there is some argument, although my money is on AP not cancelling anything that has been plated (those in limbo are another story)