Why can't AC block next seat for SEs?
#17
Join Date: Dec 2010
Location: Calgary
Programs: Altitude E50K, WS Gold (status match)
Posts: 1,211
Years ago Canadian was able to block seats for its top tier members. AC is not able to do this today.
This is a shame and frankly an insult to top tier members who deserve something better. I am not talking about u/g to J, only to have more room and comfort in Y.
If Canadian could do it some 20 yrs ago, it is about time AC could do it today. I cannot tell you the number of times I have been on flights to be stuck with someone next to me when there are empty seats in other rows. It really pisses me off and makes me feel like a lesser customer despite my status of a long time SE and almost 2MM.
AC the time has come for this enhancement for your FF members!
This is a shame and frankly an insult to top tier members who deserve something better. I am not talking about u/g to J, only to have more room and comfort in Y.
If Canadian could do it some 20 yrs ago, it is about time AC could do it today. I cannot tell you the number of times I have been on flights to be stuck with someone next to me when there are empty seats in other rows. It really pisses me off and makes me feel like a lesser customer despite my status of a long time SE and almost 2MM.
AC the time has come for this enhancement for your FF members!
#18
Join Date: Apr 2002
Location: YXE
Posts: 3,050
Doesn't sound very realistic, and would lead to a lot of customer service problems. After all, once the door closes, its not uncommon for people to move around to gain a seat next to their family/business partner/etc. There's no way that they could guarantee this wouldn't conflict with the 'blocked' seat of a SE.
A sure-fire way to guarantee a second seat is simply to buy the seat, or fly in J. Frequent flyers should be pressuring their employers to pay for a class of service proper to their needs instead of freeloading on the cheap Y fares.
A sure-fire way to guarantee a second seat is simply to buy the seat, or fly in J. Frequent flyers should be pressuring their employers to pay for a class of service proper to their needs instead of freeloading on the cheap Y fares.
#19
Join Date: Apr 2013
Programs: Yes, I belong.
Posts: 361
I don't think this is impossible to achieve - on flights that are, say, 75% full or less.
At T-24h, simply make those seats unavailable for those who haven't selected their seats. I'd even extend this to all Elite/Prestige members, depending on the flight load; if the GA/automated system started with the SEs and then worked its way down the list.
It wouldn't be guaranteed for anyone, but it would be a nice 'perk' (re: non-guaranteed enhancement) that wouldn't cost AC really anything (unless there's a lot of red tape that AC IT has to deal with...) There could be caveats, such as it does not extend to those in window/aisle Preferred seating (since AC wants to get people to pay for the middle seat in those 'zones').
At T-24h, simply make those seats unavailable for those who haven't selected their seats. I'd even extend this to all Elite/Prestige members, depending on the flight load; if the GA/automated system started with the SEs and then worked its way down the list.
It wouldn't be guaranteed for anyone, but it would be a nice 'perk' (re: non-guaranteed enhancement) that wouldn't cost AC really anything (unless there's a lot of red tape that AC IT has to deal with...) There could be caveats, such as it does not extend to those in window/aisle Preferred seating (since AC wants to get people to pay for the middle seat in those 'zones').
#20
Join Date: Aug 2008
Location: Canada
Programs: AC*SE
Posts: 1,921
I don't think this is impossible to achieve - on flights that are, say, 75% full or less.
At T-24h, simply make those seats unavailable for those who haven't selected their seats. I'd even extend this to all Elite/Prestige members, depending on the flight load; if the GA/automated system started with the SEs and then worked its way down the list.
It wouldn't be guaranteed for anyone, but it would be a nice 'perk' (re: non-guaranteed enhancement) that wouldn't cost AC really anything (unless there's a lot of red tape that AC IT has to deal with...) There could be caveats, such as it does not extend to those in window/aisle Preferred seating (since AC wants to get people to pay for the middle seat in those 'zones').
At T-24h, simply make those seats unavailable for those who haven't selected their seats. I'd even extend this to all Elite/Prestige members, depending on the flight load; if the GA/automated system started with the SEs and then worked its way down the list.
It wouldn't be guaranteed for anyone, but it would be a nice 'perk' (re: non-guaranteed enhancement) that wouldn't cost AC really anything (unless there's a lot of red tape that AC IT has to deal with...) There could be caveats, such as it does not extend to those in window/aisle Preferred seating (since AC wants to get people to pay for the middle seat in those 'zones').