Choosing seats on Aeroplan booked flights with EVA and ANA
#1
Original Poster
Join Date: Feb 2010
Programs: AC SE100K, *G, Hyatt Diamond, Hilton Gold, Scandic 2nd Floor, FoundersCard
Posts: 179
Choosing seats on Aeroplan booked flights with EVA and ANA
Is it possible to choose seats in advance on an Aeroplan booked flight with EVA and/or ANA? I called Aeroplan and the rep said he could not help and to call the other airlines direct (ie ANA, EVA). When you try to look online on they of course do not recognize the booking reference #.
Any one had any experience with this?
(Tried to find a similar post... if there is one let me know!)
Any one had any experience with this?
(Tried to find a similar post... if there is one let me know!)
#2
Join Date: Jan 2011
Location: YYZ
Programs: AC, CX Gold, SPG Gold
Posts: 114
Call Aeroplan and ask them to give you the EVA and ANA booking references. They should have them available. You can then log into the respective airline website and choose your seats from there.
I am actually doing this for my BR flight right now (Aeroplan gave me the booking number).
I am actually doing this for my BR flight right now (Aeroplan gave me the booking number).
#3
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,352
As the Aeroplan rep correctly said, you need to call the airlines.
Each airline will have their own booking reference #, which is why the Aeroplan confirmation doesn't work. When you call the airlines, make sure to get their booking reference #s.
Each airline will have their own booking reference #, which is why the Aeroplan confirmation doesn't work. When you call the airlines, make sure to get their booking reference #s.
#4
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,352
Call Aeroplan and ask them to give you the EVA and ANA booking references. They should have them available. You can then log into the respective airline website and choose your seats from there.
I am actually doing this for my BR flight right now (Aeroplan gave me the booking number).
I am actually doing this for my BR flight right now (Aeroplan gave me the booking number).
#5
Join Date: Feb 2010
Location: YVR
Posts: 1,464
You don't really need the booking reference. Just call the airlines, they will ask your name and which flight you are on, and you will be able to select seats by phone. Then you can ask them for their booking reference, in case you need it in the future.
#6
Join Date: Dec 2010
Programs: UA MP
Posts: 768
Is it possible to choose seats in advance on an Aeroplan booked flight with EVA and/or ANA? I called Aeroplan and the rep said he could not help and to call the other airlines direct (ie ANA, EVA). When you try to look online on they of course do not recognize the booking reference #.
Any one had any experience with this?
(Tried to find a similar post... if there is one let me know!)
Any one had any experience with this?
(Tried to find a similar post... if there is one let me know!)
#7
Join Date: Nov 2009
Location: YVR
Programs: Non-status bottomfeeder
Posts: 827
#11
Original Poster
Join Date: Feb 2010
Programs: AC SE100K, *G, Hyatt Diamond, Hilton Gold, Scandic 2nd Floor, FoundersCard
Posts: 179
Quick update.
I have 2 x flights with ANA and 2 x flights with EVA. I was able to call and choose seats for 1 out of 2 for both. The long haul flights I have (ORD - NRT with ANA) and (TPE - YYZ) with EVA... but not for the shorter NRT-HKG and HKG-TPE.
Process was quick and painless. Agents nice and did provide me with their own Booking Ref. numbers to use on web after as well.
Re: Meals
With EVA you can select your meal it seems 10 days in advance.
I am in First with ANA... looks like a great product. Good review here if interested:
http://boardingarea.com/viewfromthew...chicago-tokyo/
And, I am in Royal Laurel with EVA, very excited about this one too.
I have 2 x flights with ANA and 2 x flights with EVA. I was able to call and choose seats for 1 out of 2 for both. The long haul flights I have (ORD - NRT with ANA) and (TPE - YYZ) with EVA... but not for the shorter NRT-HKG and HKG-TPE.
Process was quick and painless. Agents nice and did provide me with their own Booking Ref. numbers to use on web after as well.
Re: Meals
With EVA you can select your meal it seems 10 days in advance.
I am in First with ANA... looks like a great product. Good review here if interested:
http://boardingarea.com/viewfromthew...chicago-tokyo/
And, I am in Royal Laurel with EVA, very excited about this one too.
#12
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,897
Call Aeroplan and ask them to give you the EVA and ANA booking references. They should have them available. You can then log into the respective airline website and choose your seats from there.
I am actually doing this for my BR flight right now (Aeroplan gave me the booking number).
I am actually doing this for my BR flight right now (Aeroplan gave me the booking number).
#13
Join Date: Dec 2010
Programs: UA MP
Posts: 768
Aeroplan is tied into AC's RES system, and as such will generate only an AC alpha-numeric PNR number. Depending on the airline, they may generate a supplemental services request to AC advising of their internal PNR number. Your best bet as previously mentioned is simply calling the airline directly, providing the appropriate info, and documenting the PNR number. Once you're in possession of that, you should be able to manage your reservation via their respective website(s).
UA seems to have better IT then most others.
#14
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,809
As for Eva, I have to wait until 100 days before departure. I am not too fussy about seats on a short haul flight, but I suppose on long haul I should choose something in advance.
#15
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,897
I always wonder why airline's website doesn't simply show the PNRs on partner airlines - they already have that in their system somewhere. Then I was pleasantly surprised that UA's website does this. On UA's website it shows: "This reservation contains partner flights. (click here) View additional confirmation numbers."
UA seems to have better IT then most others.
UA seems to have better IT then most others.