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Old Jan 14, 13, 10:36 pm   #1
 
Join Date: Jan 2013
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Tango Plus re-labeled Flex

Just looking to making a booking and found that AC now rebranding Tango plus to be called Flex? And if I mouse over the Latitude fare header, it says Rouge flights earn less status miles?

Maybe everyone hates tango fares so much, they decided to rebrand T+ to something that sounds potentially better?
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Old Jan 14, 13, 10:53 pm   #2
 
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Very interesting. I noticed the same thing too, although the new terminology isn't widespread on the website yet. Can't say I care for the new name.

I wonder what other changes are coming...

As for rouge, the mileage has been discussed at length on the rouge thread.
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Old Jan 14, 13, 11:02 pm   #3
 
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Given that Tango fares can now be had worldwide and the price differentials to T+, I'm not surprised they are rebranding T+. It's a pretty hard sell to get people to pay $500 more for full 100% status-miles + a lottery entry.

Hopefully they make some changes to the bucket to make it reflect it's new names; as right now, T+ fares are anything but flexible. While full flexibility obviously won't happen (that's what Latitude is for), small things like free same-day changes or more liberal stopover rules (on TATL/TPAC fares) would be welcome.
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Old Jan 14, 13, 11:13 pm   #4
 
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Quote:
Originally Posted by rehoult View Post
Given that Tango fares can now be had worldwide and the price differentials to T+, I'm not surprised they are rebranding T+. It's a pretty hard sell to get people to pay $500 more for full 100% status-miles + a lottery entry.

Hopefully they make some changes to the bucket to make it reflect it's new names; as right now, T+ fares are anything but flexible. While full flexibility obviously won't happen (that's what Latitude is for), small things like free same-day changes or more liberal stopover rules (on TATL/TPAC fares) would be welcome.
Very misleading name for someone new (or infrequent) to AC.
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Old Jan 14, 13, 11:45 pm   #5
 
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Quote:
Originally Posted by rehoult View Post
While full flexibility obviously won't happen (that's what Latitude is for), small things like free same-day changes or more liberal stopover rules (on TATL/TPAC fares) would be welcome.
Just tried a dummy booking ICN-YYZ return in 'flex' and now see under changes:
"Prior to day of departure - Changes are permitted free of charge, subject to availability. Changes can be made up to 2 hours prior to departure."

Which sounds great. But then when you click on the complete fare rules, you're met with:

CHANGES

BEFORE DEPARTURE
CHARGE KRW 70000 FOR REISSUE/REVALIDATION.

BEFORE DEPARTURE OF JOURNEY-FOR OUTBOUND CHANGES
-THE NEW BASE FARE AMOUNT MUST BE RECALCULATED
USING CURRENT AND APPLICABLE FARE IN EFFECT AT THE
DATE OF ISSUANCE.CHARGE DIFFERENCE IN FARE PLUS
CHANGE FEE. CHANGE FEE IS SUBJECT TO EACH CHANGE
TRANSACTION-REISSUE/REVALIDATION.

So either IT hasn't updated everything yet (quite likely), or one of these two statements is incorrect.
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Old Jan 14, 13, 11:48 pm   #6
 
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Also just noticed on my dummy ICN-YYZ booking on the payment screen:

Cancellations:
Tickets are refundable (a KRW200000 KRW fee applies per person) and non-transferable.

But then on the complete fare rules screen:

CANCELLATIONS

BEFORE DEPARTURE
CHARGE KRW 150000 FOR CANCEL/REFUND.
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Old Jan 15, 13, 12:03 am   #7
 
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Simply renaming, UA and other airlines call thier mid level economy fares "flex" fares. I think "full flex" will replace latitude next
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Old Jan 15, 13, 2:27 am   #8
 
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Quote:
Originally Posted by rehoult View Post
Given that Tango fares can now be had worldwide and the price differentials to T+, I'm not surprised they are rebranding T+. It's a pretty hard sell to get people to pay $500 more for full 100% status-miles + a lottery entry.

Hopefully they make some changes to the bucket to make it reflect it's new names; as right now, T+ fares are anything but flexible. While full flexibility obviously won't happen (that's what Latitude is for), small things like free same-day changes or more liberal stopover rules (on TATL/TPAC fares) would be welcome.
Quote:
Originally Posted by Dorian View Post
Very misleading name for someone new (or infrequent) to AC.
+1

You shouldn't have to dig around fare rules to find out that a 'Flex' fare isn't so flexible. SQ's levels - Flexi Saver and Flexi - are much more user-friendly labels.
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Old Jan 15, 13, 3:09 am   #9
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Although I do not have a screen capture of what it look like before this change, but when I take a look of the following info off AC web site, it does look about the same as before, just the word "Tango Plus" changed to "Flex".

The "Refundability" and "Any-time change" policy with a fee is always available for Int'l ticket.

http://www.aircanada.com/en/travelin...ifiedfare.html

I had also update the eUpgrade page to show "Flex" as well:

http://www.aircanada.com/en/aeroplan...des/howto.html
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Old Jan 15, 13, 6:03 am   #10
 
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Quote:
Originally Posted by alc View Post
Although I do not have a screen capture of what it look like before this change, but when I take a look of the following info off AC web site, it does look about the same as before, just the word "Tango Plus" changed to "Flex".

The "Refundability" and "Any-time change" policy with a fee is always available for Int'l ticket.

http://www.aircanada.com/en/travelin...ifiedfare.html

I had also update the eUpgrade page to show "Flex" as well:

http://www.aircanada.com/en/aeroplan...des/howto.html
The good news here seems to be that Flight Passes remain unchanged except for the rebranding. Flex FP still books in M bucket, and M still remains cheaper to upgrade than all other Flex buckets. Perhaps this was the reason they were holding off on defining "eligible flight pass activities" for status bundle 3?
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Old Jan 15, 13, 7:26 am   #11
 
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I just checked the EUpgrade credit calculation chart and that seems unchanged too. Looks like 'just' a rebranding..... for now.
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Old Jan 15, 13, 7:28 am   #12
 
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IMO, this has to do with getting this middle fare completely distinct from Tango.

"Tango" to "Tango+" for an additional $700 is hard to swallow. "Flex" conjures up a sense of freedom ....... Even if it's not the case in reality
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Old Jan 15, 13, 7:49 am   #13
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Flex is a good name - if they mean that the airline can change the rules and apply them arbitrarily, however they see fit.
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Old Jan 15, 13, 7:50 am   #14
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Quote:
Originally Posted by CloudsBelow
IMO, this has to do with getting this middle fare completely distinct from Tango.

"Tango" to "Tango+" for an additional $700 is hard to swallow. "Flex" conjures up a sense of freedom ....... Even if it's not the case in reality
Next up - renaming Tango to "All Business"
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Old Jan 15, 13, 9:05 am   #15
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http://www.aircanada.com/en/news/130115.html

Flex, a new name for our Tango Plus fare, with the same benefits

January 15, 2013

Air Canada is proud to offer you more fare options than any other Canadian airline. Whether you are flying for business or leisure, our fares are designed to offer you the flexibility and value to suit all your travel needs.

Our new name Flex highlights the flexibility and economy value of this fare option, which includes same-day changes for a small fee, advance seat selection, Altitude Qualifying Miles and the ability use e-upgrades and more.

For the most choice, make Air Canada your first choice.

http://www.aircanada.com/en/offers/a...e_options.html
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