To be clear this is not an AC or Aeroplan issue. This is a Pearson rant. Please feel free to direct me to the right page but I couldn't find it.
Am sitting at the de-icing bay. A mere 1.5 HOURS since leaving the gate 45 minutes late. I should be half way to SXM. Instead I'm watching what must be the slowest and most incompetent ground crew at the "worlds largest de-icing facility (straight from GTAA website)."
Someone please tell me how in this day and age in Canada's largest city - which regularly receives snow in winter - cannot handle the predicted volume of traffic to be serviced. I realize you have a history of calling on the army to help out in these instances but not sure they could help today.
I am right ready to blow a gasket - problem is the FA are just as cranky as the rest of us. So to whoever reads these posts from GTAA. You get a massive FAIL today. Pathetic service. Thanks for nothing other than a bile inducing, heartburn churning waste of time.
To all others flying out of more efficient locales... Congratulations on your wise choice.
Yup. I'm on 998 for SJO, 9:35 departure, +1 hr in line for de-ing, needed to refuel, crew wouldn't have time for the turnaround, etc., back to the gate, deplaned, wait for a new crew, now back on board for a 2:15 scheduled departure. Of course, we've got to de-ice first.........
Programs: AC Super Elite, *A Gold, BA Silver, OW Sapphire, Marriott Platinum, SPG Gold
I should have arrived 2 hours ago in YOW but we are still in the line for deicing. After one hour we got to the front but Air Canada gave our spot to the NRT flight so we had to go back to the end of the line. I cannot believe Pearson cannot manage this properly
Randian fantasies aside, I will cut the GTAA some slack here (and I NEVER cut the GTAA any slack).
I'm at BUF right now, and if the precip at YYZ is anything like it is here, spraying for this wet, heavy snow has to be timed so that the post-spray buildup doesn't render the spray ineffective by take-off time, necessitating a return to the bay.
There is probably ongoing snow-clearing ops on the runways slowing down operations on that end so there's no point spraying an aircraft that's going to sit getting snowed on again waiting for a take-off slot.
The GTAA spray crews are generally pretty quick once they get an aircraft in the bay, IMHO...
I arrived runway 05 @ 11:55 today and noticed about 15 planes waiting in line for a spot on the CDF. I know type 1+4 deice fluid was being applied because of the light snowfall, but was still surprised to see the throughput so low.
hola Maria... how's Canada? I've been thinking about you lately. the long talks..............