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Old Dec 22, 12, 8:28 am   #1
 
Join Date: Sep 2010
Location: YVR
Programs: AC S100K, SPG Plat, Hertz 5*
Posts: 1,792
Exclamation Nexus in advanced pax info will not allow OLCI

A couple months ago, AC added the ability to add Nexus info to your PNR.

Three times now I've added my Nexus info to Advanced Passenger Info after booking (well in advance of OLCI) and then tried to OLCI I would get a message 'unable to OLCI'.

You can use your Nexus info, but I've only been able to OLCI successfuly when I do it as part of the OLCI process.

My process is:
1) Book flight
2) Add birthdate/gender to pax info immediately afterwards
3) Submit Nexus info during OLCI
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Old Dec 22, 12, 11:21 am   #2
 
Join Date: Sep 2012
Location: SFO
Programs: AC E35K, NEXUS, GE
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I love you. But I wish you had posted this 24 hours ago

I removed the NEXUS information from my booking, then was able to complete my OLCI.

Let's hope my waitlist position isn't hurt too much
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Old Dec 22, 12, 12:34 pm   #3
 
Join Date: Mar 2010
Location: YYZ
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This afternoon I received an email from DHS/Nexus stating that "Canadian citizens who are traveling domestically in the United States who are members of NEXUS are now qualified to participate in TSE PreCheck".

It also says that "Members interested in participating in TSE PreCheck through their NEXUS membership must enter their PASS ID into the ‘Known Traveler’ field when booking a flight reservation or saving their PASS ID to their airline’s frequent flyer profile."

But I guess the OP has identified a wrinkle in this process.
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Old Dec 22, 12, 2:16 pm   #4
 
Join Date: Sep 2012
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Quote:
Originally Posted by fin 645 View Post
This afternoon I received an email from DHS/Nexus stating that "Canadian citizens who are traveling domestically in the United States who are members of NEXUS are now qualified to participate in TSE PreCheck".

It also says that "Members interested in participating in TSE PreCheck through their NEXUS membership must enter their PASS ID into the ‘Known Traveler’ field when booking a flight reservation or saving their PASS ID to their airline’s frequent flyer profile."

But I guess the OP has identified a wrinkle in this process.
Not really, because AC doesn't operate any domestic US flights.
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Old Dec 22, 12, 3:10 pm   #5
 
Join Date: Dec 2003
Location: Halifax, Canada
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Posts: 216
TSA Pre - a good thing if you can find it

I've been to a number of U.S. airports where the TSA Pre is advertised but there is no actual TSA Pre line. If you're at one of these "TSA Pre ad only" airports and you ask a TSA person where you should go if you are "TSA Pre" approved, you'll get some mixed answers - be ready for it.
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Old Dec 22, 12, 3:25 pm   #6
 
Join Date: Jan 2010
Location: Edmonton, Alberta
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had the exact same issue last weekend for LAX MR.

I was dreading the SSSS note on my BP but when I got to YEG in the morning, and used the Kiosk, it gave me the option of passport or Nexus. Hit Passport, DOC check was okay and away I went.

Lesson: Don't use Nexus for OLCI.
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Old Dec 22, 12, 3:25 pm   #7
 
Join Date: Dec 2010
Programs: ACE50K, FPC Premium, Hertz Presidents Circle, Nexus
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Quote:
Originally Posted by PreferJ View Post
I've been to a number of U.S. airports where the TSA Pre is advertised but there is no actual TSA Pre line. If you're at one of these "TSA Pre ad only" airports and you ask a TSA person where you should go if you are "TSA Pre" approved, you'll get some mixed answers - be ready for it.
TSA website says you join the regular line and the pre-check info is embedded in the barcode, & you should get moved to the pre-check line when the BP is scanned... But yes, only US airlines on US domestic flights, (and no international flight on the itinerary either).

Last edited by yeg2where; Dec 22, 12 at 3:26 pm.. Reason: re-read post & it made no sense...
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Old Dec 22, 12, 8:12 pm   #8
 
Join Date: Aug 2012
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This is odd. I have entered my Nexus and was able to OLCI successfully ex YYZ. Not sure what the problem is?
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Old Dec 22, 12, 8:29 pm   #9
 
Join Date: Jun 2012
Posts: 73
I had the same problem on a flight from YUL to BOS earlier this month. I could not OLCI on the outward or return leg. Perhaps there are intermittent issues since this form of advance ID info is still relatively new.
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Old Dec 22, 12, 8:36 pm   #10
 
Join Date: Sep 2010
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Quote:
Originally Posted by morphius909 View Post
Lesson: Don't use Nexus for OLCI.
Quote:
Originally Posted by flyquiet View Post
This is odd. I have entered my Nexus and was able to OLCI successfully ex YYZ. Not sure what the problem is?
My experience has been that I can enter my Nexus during OLCI, it accepts the credentials and you get your boarding pass.

But if you enter your Nexus info before OLCI, you run into problems.
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Old Dec 22, 12, 11:40 pm   #11
 
Join Date: Sep 2012
Location: SFO
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Quote:
Originally Posted by yvr76 View Post
My experience has been that I can enter my Nexus during OLCI, it accepts the credentials and you get your boarding pass.

But if you enter your Nexus info before OLCI, you run into problems.
I confirmed that today. I could not OLCI. I removed my NEXUS info. Then I could OLCI.
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Old Dec 23, 12, 12:00 am   #12
 
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Quote:
Originally Posted by yeg2where View Post
TSA website says you join the regular line and the pre-check info is embedded in the barcode, & you should get moved to the pre-check line when the BP is scanned... But yes, only US airlines on US domestic flights, (and no international flight on the itinerary either).
I've seen US Citizens TSA Pre SEA-YVR... I'll test it on the 26th and let you know as a Canadian
YYCOllie is offline   Reply With Quote
Old Dec 23, 12, 12:17 am   #13
 
Join Date: Jun 2009
Location: SFO | YEG | YVR
Programs: AC*SE
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Quote:
Originally Posted by yvr76 View Post
A couple months ago, AC added the ability to add Nexus info to your PNR.

Three times now I've added my Nexus info to Advanced Passenger Info after booking (well in advance of OLCI) and then tried to OLCI I would get a message 'unable to OLCI'.

You can use your Nexus info, but I've only been able to OLCI successfuly when I do it as part of the OLCI process.

My process is:
1) Book flight
2) Add birthdate/gender to pax info immediately afterwards
3) Submit Nexus info during OLCI
Correct. Ran into this same issue. *NEVER* enter your NEXUS info in APIS.

Strangely enough, AC instructs NEXUS cardholders to enter the number in the center of the card *NOT* the PASS ID:

http://www.aircanada.com/shared/en/c...pop_nexus.html

This is the opposite of the TSA PRE requirements and I suspect is the ultimate reason APIS causes OLCI to fail. If you provide the PASS ID instead to APIS, OLCI succeeds
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Old Dec 23, 12, 12:51 am   #14
 
Join Date: Oct 2006
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Quote:
Originally Posted by YYCOllie View Post
Quote:
Originally Posted by yeg2where View Post
TSA website says you join the regular line and the pre-check info is embedded in the barcode, & you should get moved to the pre-check line when the BP is scanned... But yes, only US airlines on US domestic flights, (and no international flight on the itinerary either).
I've seen US Citizens TSA Pre SEA-YVR... I'll test it on the 26th and let you know as a Canadian
They may go to the pre line, but will be rejected on a flight to Canada as pre is only available for domestic us itineraries. The BP will be scanned, then they'll get one beep and sent to the normal line for normal screening.
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Old Dec 23, 12, 6:53 am   #15
 
Join Date: Jun 2012
Posts: 73
Quote:
Originally Posted by sinalet View Post
Correct. Ran into this same issue. *NEVER* enter your NEXUS info in APIS.

Strangely enough, AC instructs NEXUS cardholders to enter the number in the center of the card *NOT* the PASS ID:

http://www.aircanada.com/shared/en/c...pop_nexus.html

This is the opposite of the TSA PRE requirements and I suspect is the ultimate reason APIS causes OLCI to fail. If you provide the PASS ID instead to APIS, OLCI succeeds
This is good to know. I did find it strange that they did not request the PassID.
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