Wpgjetse

Every route get no shows, but since this is mostly a holiday route, I would think it would have a very low no shows rate.

HerpaYvr

Funny I was looking at BOG from YYC through YYZ as it was like $650 J each way and then it went to Rouge. I also saw a sale through Aeromexico for $500 YVR-MEX and i cant remember then BOG for Nov to Mar?

Bartolo

Unfortunately, on a recent Rouge flight. Seated in Premuim Rouge or whatever their equivalent of J is. Seats very uncomfortable. Meal was pretty bad. Sauce on chicken okay but everything else not. No healthy options. Roll served on tray -- unhygienic.

In a post last year, I was complimentary about the IFE choices on Rouge. Guess I got lucky before, certainly very poor this time.

All in all, poor value and disappointing. Back hurt for several days afterwards.

Fiordland

Was that on the 767, A319 or A321?

acysb87

The most "uncomfortable" premium economy seat is on the 763.
I find the A319 and A321 to be OK
Will not fly Y on a Rouge flight

DNAwizard

Entirely agree. I try to avoid Rouge altogether but if I have to (and always Premium Rouge), I aim for the A319, A321. I don't know what it is with the B767 seats but they are extra-uncomfortable!

jc94

Been meaning to post this, I took the A321 Rouge for 4h a couple of weeks ago, in Y (preferred seat) outbound and and J on the return.

To be honest, it wasn't as bad as I expected. The seat in Y was very narrow, TS style, leg room for me wasn't an issue as I had the window seat in row 31 or whatever with the FA opposite me. It did not seem appalling elsewhere though.

From what I could see Z1 boarding was enforced following my a typical FFA with everyone else. Service was actually excellent, I saw at least 3 "water" trips which in a flight with <4h air time is pretty amazing. IFE accessed on my laptop without too many issues, it died for about 30 minutes but returned; the one comment I'd make would be announce that it's dead so one doesn't have to ask.

The 2nd flight in J was, obviously, more comfortable. Z1 boarding was fine, though they were telling everyone in Z4 and Z5 that they might be bag checking, which seems excessive given Z4/5 seems to be about 90% of Y.

Leg room and recline were acceptable though perhaps a little less than expected, actually less than TATL PY. Service was fair though I didn't see any water runs. Food was excellent; though the boarding drink was in plastic. The loaner laptop and film selection was limited, but acceptable.

The biggest complaints I'd have would be no lounge access (I don't fly AC J TB often enough to know if this is standard but to me, J = lounge regardless of whether or not there is a MLL). And secondly the loaner iPad was taken from me about 30 minutes before landing meaning I missed the end of the film. I get they want them back but of the 3 people in Y that actually borrow one and the 5 people in J, seriously, there are only 8 of them at least get them a little later. Maybe they've had too many go missing.

The other thing that irked me was being asked to remove my ear buds for take off and landing - just on the outbound in Y. I've not had to remove ear buds on take off for years regardless of whether I'm plugged into IFE or a personal device.

winnipegrev

Then you haven't flown AC much/haven't been listening/inattentive FAs. The announcement for years has been "Only ear-bud type headphones connected to the aircraft's entertainment system may be worn at this time."

Presumably you can't hear important PAs as your phone won't pause its music automatically during announcements, like ACs hardwired AVOD and (I think) only the streaming Rouge films, not the + app. Which would explain why you can't wear them for TO/Landing.

YOWgary

I don't recall the last AC flight I was on where they didn't announce that "only ear-bud-style headphones connected to the in-flight entertainment system may be worn" for takeoff and landing.

I believe this is so that no passenger will miss a sudden announcement from the flight crew during takeoff or landing, and I don't believe Rouge has the ability to broadcast announcements through personal-device-based IFE.

canadiancow

The width is the same as every other 319/320/321 seat on AC mainline, as well as every other airline that configures them in 3-3 (which is, I believe, all of them).

One third are in each of 3/4/5, but then people with status end up in 2. So it would be, at most, 2/3 of the flight in zones 4 and 5.

As it is on every North American flight on AC, UA, AA, DL, etc.

As has been stated, you clearly don't fly AC much, as this is constant on every flight.

"Only earbud type earphones may be used when connected into the aircraft entertainment system for taxi, take-off, and landing." (do I have the phrasing correct?)

An iPad is not considered "aircraft entertainment system", even if it's provided by AC and streaming from onboard wifi.

Bartolo

767, widebody

Bartolo

My experience has been that pre-boarding drink is served in glass and if you are slow to finish they offer to pour it into plastic for takeoff.

canadiancow

That's in International Business Class (the product, not to be confused with "certain flights departing Canada but not considered international").

Not on North American flights.

jc94

I'm aware that one is meant to remove earbuds, but it is exceedingly rare that I'm actually asked to do it (and I wasn't on the return). I can hear just fine through them. Once the light goes out I switch to NC ones.

The seat felt narrower than anything I've been on in two years including WS. I just don't fly 3-3 often I guess or perhaps 31A is just narrower. Or I was in a particularly unhappy mood from getting up at 5am on a weekend and finding no pickles in the MLL :P I had toast.

It's interesting that Z3 is 1/3 of the plane. I always get the impression it's about 3 rows. I've not sure I've ever been Z3. But as you said, I've flown probably 40 segments in two years time, not all of which were on AC, or TB, or Y.

Either way, that's my review on AC Rouge. It wasn't as bad as I expected and I'd fly it again if the price was right. Though probably not internationally.

Wpgjetse

Rouge seats can not be narrower than other airlines. All A320/737 series basically have a standard seat wide for every airline. Since the A320 series aircrafts are wider than the 737's, their seat are wider. Because of this, Rouge seats are wider than Westjet's or any airline flying the 737.