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-   -   Question: Getting a partial award refund. (https://www.flyertalk.com/forum/air-canada-aeroplan/1416038-getting-partial-award-refund.html)

bobdobbs2 Dec 10, 2012 2:48 pm

Getting a partial award refund.
 
I booked an award flight from DEN-EZE for early 2013, about 9 months ago. The award is in first class on United. At the time I booked the flight, United had a 3-class airplane scheduled for that route (EWR-EZE, not DEN-EWR). All three class were available and I booked in first. Recently United change the airplane that it uses for the EZE flight to a 2-class plane. My first class seat is now in biz. So I am now paying 135k for a flight that should be 95k.


A. Do I have any chance of getting aeroplan to credit me back the difference in award redemption.

B. What would be the best strategy or argument to use to get a refund.

(there is currently no availability in biz class)

travel agent Dec 10, 2012 2:52 pm

just give them a call, there will be no problem to get refunded the difference of the miles.

AClove Dec 10, 2012 3:00 pm

First call and then see if you need an arguement....


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