Dec 3, 12, 7:38 pm
#1
Join Date: Oct 2012
Posts: 59
No more free drinks????
Is it true? The unwritten "free first drink after delay of 30 min or more"?? FA told me they are not allowed to do that anymore...
Dec 3, 12, 7:51 pm
#2
Join Date: Dec 2011
Programs: AC SE, SPG P, Marriott P, Hertz PC
Posts: 71
they gave free headsets on my last delay. no free alcoholic drinks in Y
Dec 3, 12, 7:52 pm
#3
Join Date: Feb 2000
Posts: 9,757
Am not aware of that policy.
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"Companies don't succeed....people do"
Dec 3, 12, 7:55 pm
#4
Join Date: Dec 2009
Location: YYC - not the centre of the universe
Programs: AC*SE, UA*2P, CX Gold, SPG Gold, Hyatt Diamond, Accor Silver, Delta Hotels Gold, Fairmont Platinum
Posts: 3,617
Quote:
Originally Posted by
anotheran2
they gave free headsets on my last delay. no free alcoholic drinks in Y
Same here (was in J but in Y headsets were free but no drinks).
Dec 3, 12, 8:25 pm
#5
Join Date: Dec 2008
Location: Richmond, BC
Posts: 512
never was a general rule, at least not at 30 minutes.
Dec 3, 12, 8:42 pm
#6
Join Date: Feb 2004
Location: Canada
Posts: 733
Quote:
Originally Posted by
robsaw
never was a general rule, at least not at 30 minutes.
Actually 1 free drink after a 30 minute delay was policy until a couple of months ago, although some F/As weren't aware of it.
New policy is comp earphones for a 30 minute delay, but no comp drink. A few F/As aren't aware of this policy either.
Dec 3, 12, 8:42 pm
#7
Join Date: May 2005
Programs: AC Elite, BD
Posts: 89
No more free drinks????
Free drinks were offered in Y a couple of months back on a 2 hour delayed PHL - YYZ flight. I was in J but thought it was a nice gesture.
Dec 3, 12, 8:44 pm
#8
Ambassador: LAN LANPASS
Join Date: Jul 2007
Location: Flew over the Equator 28 times last year
Programs: LANPASS Comodoro (Emerald), Aeroplan E35
Posts: 1,850
ahhh, gone are the days AC was embarrassed by their flight delays... if they did it now, they'd probably go broke
Dec 3, 12, 8:44 pm
#9
Join Date: Feb 2004
Location: Canada
Posts: 733
Quote:
Originally Posted by
GLAinYYZ
Free drinks were offered in Y a couple of months back on a 2 hour delayed PHL - YYZ flight. I was in J but thought it was a nice gesture.
But Glaswegians don't drink!
Dec 3, 12, 9:09 pm
#10
Join Date: Sep 2012
Location: SFO
Programs: AC E35K, NEXUS, GE
Posts: 1,077
Quote:
Originally Posted by
GLAinYYZ
Free drinks were offered in Y a couple of months back on a 2 hour delayed PHL - YYZ flight. I was in J but thought it was a nice gesture.
Now that actually surprises me a bit. The people in Y are probably spending less money per year than the people in J, and yet they're the ones receiving compensation.
Dec 3, 12, 9:26 pm
#11
Join Date: Jan 2004
Location: YUL
Programs: AA AC FB BA and others
Posts: 521
Quote:
Originally Posted by
canadiancow
Now that actually surprises me a bit. The people in Y are probably spending less money per year than the people in J, and yet they're the ones receiving compensation.
Isn't it disgusting to see "these people" getting a drink after a two hours waiting.
Dec 3, 12, 10:16 pm
#12
Join Date: Oct 2012
Posts: 59
Quote:
Originally Posted by
LearningToFly
Isn't it disgusting to see "these people" getting a drink after a two hours waiting.
Two thumbs up. I'd do three but that would be weird.
Dec 3, 12, 10:24 pm
#13
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: AC Aeroplan/MX Frecuenta/Hyatt Platinum/Starwood Gold/Hilton Honors/Delta Sky Miles
Posts: 2,586
It was changed on October 1st largely due to Customer feedback. Drinking trends have changed big time over the years. The non-drinkers and not-of-age were commenting "what about me"?? And so, given the gate to gate IFE, what better compensation and time passer than complementary headsets. It's not a cost issue as we give out 10 times more headsets than we did free drinks (present-FT company excluded)
As for the J/C guests? You just get more love.
Dec 3, 12, 11:56 pm
#14
Join Date: Jan 2001
Posts: 395
AC138 YVR-YOW today (yesterday?)
Delayed 1 hr++ we were offered free drink and headsets in Y. J got foot massages I think.
Dec 4, 12, 12:16 am
#15
Join Date: Jan 2007
Programs: AC SE100, SPG Gold
Posts: 112
Quote:
Originally Posted by
ACYYZ/SD
As for the J/C guests? You just get more love.
Wow what routes are they handing out love in J/C? Now I'm sad I used all my eupgrades on 'non love' routes...
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