Go Back   FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air Canada | Aeroplan
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Nov 12, 12, 10:11 am   #1
 
Join Date: Jun 2007
Location: Toronto vicinity
Programs: UA 1K, AC MM E50, SPG P75, Marriott Gold, Fairmont Plat
Posts: 6,683
Flights more expensive on the AC app than on line!

Just booked a YYZ-CUN-YYZ flight using the iPad app for Jan using a 15% discount code. I used the app because of the 500 bonus AE miles. (Yeah, I know. )

It looks like the app doesn't take the full 15% off. The total cost for my flights was $555.31, but if I had booked online, it would have cost me $547.31. So I paid an $8 scam charge for a lousy 500 aeropennies.

I will be complaining to AC, but buyer beware!
margarita girl is offline   Reply With Quote
Old Nov 12, 12, 1:33 pm   #2
 
Join Date: Jun 2007
Location: Toronto vicinity
Programs: UA 1K, AC MM E50, SPG P75, Marriott Gold, Fairmont Plat
Posts: 6,683
I figured out that the prices on the app were $274 and $204 for my flights, while they were $269 and $199 respectively online.

A new low for AC with their nickel and diming.
margarita girl is offline   Reply With Quote
Old Nov 12, 12, 1:44 pm   #3
Original Member
 
Join Date: May 1998
Location: Vancouver, Canada
Posts: 3,534
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.448 Mobile Safari/534.8+)

How else will they pay for smartphone app development?
KenHamer is offline   Reply With Quote
Old Nov 12, 12, 1:52 pm   #4
FlyerTalk Evangelist
 
Join Date: Jan 2002
Location: YYZ/KRK
Programs: UA*1K, A3*G, AS MVPG, BA Silver, CX Gold, IHG Plat, Marriott Gold, SPG Gold,Carlson Gold,Choice Gold
Posts: 14,482
I m sure its just collected on behalf of the developer by Air Canada -
because the developer asked them to due to increasing costs of fu... err development.

__________________
My FlightMemory 2013: 157973 BIS, 2014 YTD: 171352 All leisure travel 135 countries visited
rankourabu is online now   Reply With Quote
Old Nov 12, 12, 1:53 pm   #5
 
Join Date: Jun 2007
Location: Toronto vicinity
Programs: UA 1K, AC MM E50, SPG P75, Marriott Gold, Fairmont Plat
Posts: 6,683
Well they are wasting their money.

The AC app is nothing more than a glorified calendar full of corrupted data (duplicate reservations with jumbled PNRs).

OTOH, the UA app is fantastic. You can actually see where you are on the upgrade waitlist so there are no false expectations.
margarita girl is offline   Reply With Quote
Old Nov 12, 12, 2:03 pm   #6
FlyerTalk Evangelist
 
Join Date: Jan 2002
Location: YYZ/KRK
Programs: UA*1K, A3*G, AS MVPG, BA Silver, CX Gold, IHG Plat, Marriott Gold, SPG Gold,Carlson Gold,Choice Gold
Posts: 14,482
Quote:
Originally Posted by margarita girl View Post

OTOH, the UA app is fantastic. You can actually see where you are on the upgrade waitlist so there are no false expectations.
Facts are not allowed in this forum I learned.

No way anything UA can be better than AC.
__________________
My FlightMemory 2013: 157973 BIS, 2014 YTD: 171352 All leisure travel 135 countries visited
rankourabu is online now   Reply With Quote
Old Nov 12, 12, 3:21 pm   #7
 
Join Date: Jul 2004
Programs: AC.SE
Posts: 2,369
Quote:
Originally Posted by margarita girl View Post
OTOH, the UA app is fantastic. You can actually see where you are on the upgrade waitlist so there are no false expectations.
I don't fly UA all that much, but I still have the app for when I do. And yes, it's a nice one.
ylwae is offline   Reply With Quote
Old Nov 12, 12, 8:36 pm   #8
 
Join Date: Nov 2011
Programs: AC E50K, Delta Privilege Platinum, SPG, Fairmont PC
Posts: 37
I have used the app on my iphone a few times now. Have found price differences going both ways, and managed to grab some cheaper fares on the app, with bonus miles which have appeared in my account. No bungled reservations, either My biggest complaints are that you can't see seat availability before booking on the app, and also can only book a one-way or return flight but nothing multi-city (which matters price-wise if flying internationally). Otherwise, happy, but buyer beware and check both sources for price!
BCABSkier is offline   Reply With Quote
Old Nov 12, 12, 10:08 pm   #9
 
Join Date: Nov 2011
Posts: 4,845
Quote:
Originally Posted by margarita girl View Post
Just booked a YYZ-CUN-YYZ flight using the iPad app for Jan using a 15% discount code. I used the app because of the 500 bonus AE miles. (Yeah, I know. )

It looks like the app doesn't take the full 15% off. The total cost for my flights was $555.31, but if I had booked online, it would have cost me $547.31. So I paid an $8 scam charge for a lousy 500 aeropennies.

I will be complaining to AC, but buyer beware!
Isn't that like the orbitz thing where mac user were charged more?
I know with grocery shopping, price differences are illegal. Not with flight prices? (I know it isn't the best parallel, but close enough)
yerffej201 is offline   Reply With Quote
Old Nov 12, 12, 10:26 pm   #10
 
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 8,791
YQ = Carrier Convenience Charge
global_happy_traveller is offline   Reply With Quote
Old Nov 12, 12, 10:56 pm   #11
 
Join Date: Dec 2010
Location: Calgary
Programs: Altitude E50K, dDiamond, Delta Privilege Gold, National Emerald, SPG
Posts: 734
Quote:
Originally Posted by margarita girl View Post
I figured out that the prices on the app were $274 and $204 for my flights, while they were $269 and $199 respectively online.

A new low for AC with their nickel and diming.
I noticed this one time when simply shopping for fares on my iPhone. I found it was harder to find the cheapest fare. In addition, not as many different flight options (and corresponding fares) were displayed. This was my first and last time using the iPhone to shop and book...I like the variety and clarity of the website.
capebretonboy is offline   Reply With Quote
Old Nov 13, 12, 12:51 am   #12
 
Join Date: Jun 1999
Location: YVR
Programs: ACS100K/MM QRGold Etihad Gold 9WGold SPGPlat Hyatt Gold Fairmont Plat TalkBoard Founding Member
Posts: 6,215
Quote:
Originally Posted by KenHamer View Post
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.448 Mobile Safari/534.8+)

How else will they pay for smartphone app development?
What 'development'?
Dorian is offline   Reply With Quote
Old Nov 13, 12, 4:03 am   #13
 
Join Date: Jun 2007
Location: Toronto vicinity
Programs: UA 1K, AC MM E50, SPG P75, Marriott Gold, Fairmont Plat
Posts: 6,683
Can it get worse?

Oh yes! Tried to cancel the flight I booked last night on the app and cannot cancel on the app or online. I'm in ZRH using my iPad and don't have Skype loaded, so had to email a friend in Cda to call in and cancel my reservation.

AC you are so hopeless.
margarita girl is offline   Reply With Quote
Old Nov 13, 12, 6:59 am   #14
 
Join Date: Feb 2012
Location: YYZ
Programs: AC, AA
Posts: 292
Quote:
Originally Posted by yerffej201 View Post
Isn't that like the orbitz thing where mac user were charged more?
I don't think Orbitz was charging Mac users more for the same hotels; they were just listing higher-priced hotels at the top of their lists on a Mac than on a PC. Nothing illegal about that; in fact, it's using whatever minimal demographic information you have about the customer to target what they may be more likely to be interested in.
vroom is offline   Reply With Quote
Old Nov 13, 12, 7:18 am   #15
 
Join Date: Jul 2005
Location: Ontario, CAN
Programs: CX*G, AC-P25/ALT-BLK, DL,AA // *Wood G, Hilton G // Nat'l EC, Hertz G
Posts: 4,642
Quote:
Originally Posted by margarita girl View Post
Oh yes! Tried to cancel the flight I booked last night on the app and cannot cancel on the app or online. I'm in ZRH using my iPad and don't have Skype loaded, so had to email a friend in Cda to call in and cancel my reservation.

AC you are so hopeless.
Thankfully 1-2 airlines besides AC fly YYZCUN daily. No need to deal with this, right?
CloudsBelow is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 1:55 pm.