Flights more expensive on the AC app than on line!
Nov 12, 2012, 10:11 am
#1
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Join Date: Jun 2007
Location: Toronto
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Flights more expensive on the AC app than on line!
Just booked a YYZ-CUN-YYZ flight using the iPad app for Jan using a 15% discount code. I used the app because of the 500 bonus AE miles. (Yeah, I know. 
)
It looks like the app doesn't take the full 15% off. The total cost for my flights was $555.31, but if I had booked online, it would have cost me $547.31. So I paid an $8 scam charge for a lousy 500 aeropennies.
I will be complaining to AC, but buyer beware!
)It looks like the app doesn't take the full 15% off. The total cost for my flights was $555.31, but if I had booked online, it would have cost me $547.31. So I paid an $8 scam charge for a lousy 500 aeropennies.
I will be complaining to AC, but buyer beware!
Nov 12, 2012, 1:33 pm
#2
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I figured out that the prices on the app were $274 and $204 for my flights, while they were $269 and $199 respectively online.
A new low for AC with their nickel and diming.
A new low for AC with their nickel and diming.
Nov 12, 2012, 1:44 pm
#3
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How else will they pay for smartphone app development?
How else will they pay for smartphone app development?
Nov 12, 2012, 1:53 pm
#5
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Well they are wasting their money.
The AC app is nothing more than a glorified calendar full of corrupted data (duplicate reservations with jumbled PNRs).
OTOH, the UA app is fantastic. You can actually see where you are on the upgrade waitlist so there are no false expectations.
The AC app is nothing more than a glorified calendar full of corrupted data (duplicate reservations with jumbled PNRs).
OTOH, the UA app is fantastic. You can actually see where you are on the upgrade waitlist so there are no false expectations.
Nov 12, 2012, 2:03 pm
#6
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Nov 12, 2012, 3:21 pm
#7
Join Date: Jul 2004
Programs: AC.SE
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Nov 12, 2012, 8:36 pm
#8
Join Date: Nov 2011
Programs: AC E50K, Marriott Rewards Platinum, SPG, Fairmont PC
Posts: 41
I have used the app on my iphone a few times now. Have found price differences going both ways, and managed to grab some cheaper fares on the app, with bonus miles which have appeared in my account. No bungled reservations, either 
My biggest complaints are that you can't see seat availability before booking on the app, and also can only book a one-way or return flight but nothing multi-city (which matters price-wise if flying internationally). Otherwise, happy, but buyer beware and check both sources for price!
My biggest complaints are that you can't see seat availability before booking on the app, and also can only book a one-way or return flight but nothing multi-city (which matters price-wise if flying internationally). Otherwise, happy, but buyer beware and check both sources for price!
Nov 12, 2012, 10:08 pm
#9
Join Date: Nov 2011
Posts: 6,385
Just booked a YYZ-CUN-YYZ flight using the iPad app for Jan using a 15% discount code. I used the app because of the 500 bonus AE miles. (Yeah, I know. )
It looks like the app doesn't take the full 15% off. The total cost for my flights was $555.31, but if I had booked online, it would have cost me $547.31. So I paid an $8 scam charge for a lousy 500 aeropennies.
I will be complaining to AC, but buyer beware!
)It looks like the app doesn't take the full 15% off. The total cost for my flights was $555.31, but if I had booked online, it would have cost me $547.31. So I paid an $8 scam charge for a lousy 500 aeropennies.
I will be complaining to AC, but buyer beware!
I know with grocery shopping, price differences are illegal. Not with flight prices? (I know it isn't the best parallel, but close enough)
Nov 12, 2012, 10:56 pm
#11
Join Date: Dec 2010
Location: Calgary
Programs: Altitude E50K, WS Gold (status match)
Posts: 1,211
I noticed this one time when simply shopping for fares on my iPhone. I found it was harder to find the cheapest fare. In addition, not as many different flight options (and corresponding fares) were displayed. This was my first and last time using the iPhone to shop and book...I like the variety and clarity of the website.
Nov 13, 2012, 12:51 am
#12
Join Date: Jun 1999
Location: YVR
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Nov 13, 2012, 4:03 am
#13
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Can it get worse?
Oh yes! Tried to cancel the flight I booked last night on the app and cannot cancel on the app or online. I'm in ZRH using my iPad and don't have Skype loaded, so had to email a friend in Cda to call in and cancel my reservation.
AC you are so hopeless.
AC you are so hopeless.
Nov 13, 2012, 6:59 am
#14
Join Date: Feb 2012
Location: YYZ
Programs: AC
Posts: 368
I don't think Orbitz was charging Mac users more for the same hotels; they were just listing higher-priced hotels at the top of their lists on a Mac than on a PC. Nothing illegal about that; in fact, it's using whatever minimal demographic information you have about the customer to target what they may be more likely to be interested in.
Nov 13, 2012, 7:18 am
#15
Join Date: Jul 2005
Location: Ontario, CAN
Posts: 5,813
Thankfully 1-2 airlines besides AC fly YYZCUN daily. No need to deal with this, right?