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Old Jan 24, 11, 3:07 pm   #1
 
Join Date: Nov 2010
Location: YUL
Programs: AC*E50, DL*SM, JMB
Posts: 457
Prestige card not Elite card ?

I just received my status card and it shows P. It's weird cause I achieved E status on Dec 8. What gives AP ? On my AP account, I'm confirmed as E, but this card is P.

Should I call AP or wait a while ? If I wait a while, will they send the E card? Maybe benefits selected while I was P are mailed separately of the other benefits selected while E.

Has anyone experienced this problem?
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Old Jan 24, 11, 3:14 pm   #2
 
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Somewhat makes sense. Andrew commented that the Prestige packages were mailed last week. Elite packages this week.

Kind of weird though since you technically are Elite.
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Old Jan 24, 11, 3:39 pm   #3
 
Join Date: Apr 2007
Location: yyj
Programs: Aeorplan E 50K, Alsaka, Marriott Rewards G
Posts: 78
It seems like the whole program is a mess logisticaly. I was E last year and just short of E this year and got an email saying I can select my P privileges until Feb 3rd. When I log in the aeroplan site says I have until the 25th of Jan or the default will apply.
I also got the email granting the 10 sorry about the screw up e-credits for E for last year but don't know if they apply to the booking terms of E or P for next year. T+ eligible for E but not P. If E applies for those 10 I can at least get one upgrade on a transcon at T+.
To complicate matters I requested a bump to E back in December and haven't heard anything back yet. I assume P but it would be good to know as I make decisions about a number of upcoming flights.
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Old Jan 24, 11, 3:57 pm   #4
 
Join Date: Nov 2010
Location: YUL
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Quote:
Originally Posted by morphius909 View Post
Somewhat makes sense. Andrew commented that the Prestige packages were mailed last week. Elite packages this week.

Kind of weird though since you technically are Elite.
Even more weird is the fact that the letter does not contain any date, a post date, nothing. Nothing even on the enveloppe....so maybe this was the first batch from last week and came to my home some days later. Not sure. I can see what privileges I had while I was P....but where the f...are the privileges that I picked as E ? These E privileges are still on my AP account + I still kept the e-mail from the famous Craig Landry welcoming me to the ELITE family.
Did you receive your card yet ?

Hope next week I will get the other letter for the E card + luggage tags, otherwise I have to sort it out with AP or AC...
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Old Jan 24, 11, 3:59 pm   #5
 
Join Date: Nov 2010
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Quote:
Originally Posted by yyjregular View Post
It seems like the whole program is a mess logisticaly. I was E last year and just short of E this year and got an email saying I can select my P privileges until Feb 3rd. When I log in the aeroplan site says I have until the 25th of Jan or the default will apply.
I also got the email granting the 10 sorry about the screw up e-credits for E for last year but don't know if they apply to the booking terms of E or P for next year. T+ eligible for E but not P. If E applies for those 10 I can at least get one upgrade on a transcon at T+.
To complicate matters I requested a bump to E back in December and haven't heard anything back yet. I assume P but it would be good to know as I make decisions about a number of upcoming flights.
I totally agree with you, the whole programm is a mess. You have to keep calling AP until you get what you want.

Would be good to know how many AP members, no matter of what their status is, have switched to another FF programm.
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Old Jan 24, 11, 4:36 pm   #6
 
Join Date: Apr 2007
Location: yyj
Programs: Aeorplan E 50K, Alsaka, Marriott Rewards G
Posts: 78
I'm still looking at options but if I get bumped to E its sill AC for me. I fall into the 35-60k range and fly 25% short haul domestic 25% Canada transcon and 50% US transcon. Given what I do the E program works well even with the changes. If I don't get bumped up I'll consider moving to United and have been booking flights accordingly already. Just need to change the ff number once a decision is made.
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Old Jan 24, 11, 4:42 pm   #7
 
Join Date: Jan 2006
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Quote:
Originally Posted by world888traveler View Post
I totally agree with you, the whole programm is a mess. You have to keep calling AP until you get what you want.

Would be good to know how many AP members, no matter of what their status is, have switched to another FF programm.
I don't think any number of phone calls will get people anywhere near what they *want*. The best you could hope for is the crumbs that they are entitled to this year!
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Old Jan 24, 11, 4:56 pm   #8
 
Join Date: Apr 2007
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My strategy so far and I'm sticking to it. The disconect and communication on a number of fronts is what kills me.
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Old Jan 24, 11, 5:25 pm   #9
 
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i guess u will get double benefit this year
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Old Jan 24, 11, 5:31 pm   #10
 
Join Date: Nov 2010
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Double benefit from 2 differentvsratus cards ?
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Old Jan 24, 11, 5:32 pm   #11
 
Join Date: Dec 2008
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Originally Posted by world888traveler View Post
Double benefit from 2 differentvsratus cards ?
i am guessing "yes"... you get P and E bennies
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Old Jan 24, 11, 5:48 pm   #12
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Did you get an email acknowledging your Prestige status and did you select Prestige benefits in mid-December? If you passed the Elite mark in December, your new status would only be acknowledged by email in January and you'd be invited to select benefits in the past two weeks. So if you responded to the earlier Prestige invitation to select, that's why you got that package. AC should have locked you out until the January sweep.

Another stupid move by AC since the difference between P and E is 10K there are many who had achieved P in November when the first sweep was made who could well end up with E (as the OP seems to have done). In the meantime, they locked out SEs who were in the 60K-70K range expecting they'd earn 30K-40K more in one month to achieve SE again! Stupid, stupid, stupid AC IT!
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Old Jan 24, 11, 8:43 pm   #13
 
Join Date: Dec 2008
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Ever thought of running AC's IT department SH?
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Old Jan 24, 11, 8:47 pm   #14
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Originally Posted by global_happy_traveller View Post
Ever thought of running AC's IT department SH?
Maybe SH would grant all us FT'ers lifetime SE status??
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Old Jan 24, 11, 8:57 pm   #15
 
Join Date: Sep 2010
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Originally Posted by Z-man View Post
Maybe SH would grant all us FT'ers lifetime SE status??
If you promise to carry his bags!
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