Flight report and feedback thread
Dec 10, 2014, 6:01 am
#541
Suspended
Join Date: Dec 2010
Posts: 4,153
Good trip
Flying hgk yvr. And onward to yow yesterday (dec 9)
Crews were fantastic. Meal was (alright). Went around with ice cream on the yvr yow (in the dead of winter, but ok, it's the thought that counts). 777 HD Coffins seemed clean and in working condition. Bathrooms were refreshed throughout the flight.
It's a start...
Crews were fantastic. Meal was (alright). Went around with ice cream on the yvr yow (in the dead of winter, but ok, it's the thought that counts). 777 HD Coffins seemed clean and in working condition. Bathrooms were refreshed throughout the flight.
It's a start...
Jan 15, 2015, 9:37 pm
#542
Join Date: Sep 2009
Location: YOW/YUL/YYZ
Posts: 270
Route: YYZ-YVR
Date: a few days ago ...
https://flightaware.com/live/flight/...200Z/CYYZ/CYVR
Flight #: AC103
Depart: 07:32
Arrive: 09:08
Equipment: B788
Cabin: J
Seat: 4A
https://www.youtube.com/watch?v=CRKfq6KEles
Pre departure
Was check in quick and efficient? Had to wait about 10 minutes, only three agents on duty
Did you use priority security (if eligible) and if so, was it quick and efficient? yes, but security not too busy when arrived, got through in about 10 minutes
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes - nice to have more than ’continental’ breakfast (but crowded at this time)
Was priority boarding offered (if applicable to your status) and efficient? Yes
If there was a delay, did the gate agent provide timely updates? no delay
Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? delay due to de icing, no announcement
Was the IFE activated on the ground? yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? no, not offered
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes, in the air
Did crew offer a hot towel prior to the meal service? yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) approx 45 minutes
How was the quality of all the meals? I got my selection: omelette rubbery and tasteless, chicken sausage not much better, fruit o.k.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes
Summary
_______
The load was 20/20 in J. Service was good and arrival was on time despite delay for de icing. My bags had priority tags and were among the first bags out. Overall, an enjoyable AC flight free of incident. Enjoyed the 'Dreamliner'.
Date: a few days ago ...
https://flightaware.com/live/flight/...200Z/CYYZ/CYVR
Flight #: AC103
Depart: 07:32
Arrive: 09:08
Equipment: B788
Cabin: J
Seat: 4A
https://www.youtube.com/watch?v=CRKfq6KEles
Pre departure
Was check in quick and efficient? Had to wait about 10 minutes, only three agents on duty
Did you use priority security (if eligible) and if so, was it quick and efficient? yes, but security not too busy when arrived, got through in about 10 minutes
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes - nice to have more than ’continental’ breakfast (but crowded at this time)
Was priority boarding offered (if applicable to your status) and efficient? Yes
If there was a delay, did the gate agent provide timely updates? no delay
Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? delay due to de icing, no announcement
Was the IFE activated on the ground? yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? no, not offered
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes, in the air
Did crew offer a hot towel prior to the meal service? yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) approx 45 minutes
How was the quality of all the meals? I got my selection: omelette rubbery and tasteless, chicken sausage not much better, fruit o.k.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes
Summary
_______
The load was 20/20 in J. Service was good and arrival was on time despite delay for de icing. My bags had priority tags and were among the first bags out. Overall, an enjoyable AC flight free of incident. Enjoyed the 'Dreamliner'.
Mar 23, 2015, 11:38 pm
#543
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
AC877 today sucked
Because the crew was cold. I mean, 本当に冷たかったですよ。 
SD and the rest of the J crew (except for one of the younger newbie overlly eager FAs - thank goodness he was there) were just Farrah Frowners and Debbie Downers the whole time. Typical tray plunking attitude. Always felt as if I was bothering them if I asked for something to drink mid-flight. (no meal order by service as well - lucky I got what I wanted)
Also, if you are the German buffoon (yeah, I added German because he said he was) in J who kept on blocking the FA from having the door opened to deplane - I just wanted to let you know that you're an idiot. She asked you to move out of the way for a reason. I'm glad you weren't ready for the surprise Passport control up deplaning, you loser. Also, I was standing in that area first and there was no need to step in front of me, you jerk. That's why I gave the FA space.
CREW =
Aircraft Cleanliness = ^^^
Landing = pretty darn smooth
Some of the J pax = idiots
SD and the rest of the J crew (except for one of the younger newbie overlly eager FAs - thank goodness he was there) were just Farrah Frowners and Debbie Downers the whole time. Typical tray plunking attitude. Always felt as if I was bothering them if I asked for something to drink mid-flight. (no meal order by service as well - lucky I got what I wanted)
Also, if you are the German buffoon (yeah, I added German because he said he was) in J who kept on blocking the FA from having the door opened to deplane - I just wanted to let you know that you're an idiot. She asked you to move out of the way for a reason. I'm glad you weren't ready for the surprise Passport control up deplaning, you loser. Also, I was standing in that area first and there was no need to step in front of me, you jerk. That's why I gave the FA space.
CREW =
Aircraft Cleanliness = ^^^
Landing = pretty darn smooth
Some of the J pax = idiots
Mar 31, 2015, 1:45 pm
#544
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Recent low load TATL J
Several of my recent TATLs have gone out 40% to 67% full.
Most recently March 26 810 11/23 and March 30 811 13/22.
Most recently March 26 810 11/23 and March 30 811 13/22.
Apr 27, 2015, 1:10 pm
#546
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,446
This seemed as good of place as any to post this article seen & noted online:
http://www.airlinereporter.com/2015/...-buenos-aires/
Flight Review: Air Canada Business Class from Buenos Aires
http://www.airlinereporter.com/2015/...-buenos-aires/
Flight Review: Air Canada Business Class from Buenos Aires
May 11, 2015, 11:04 am
#547
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
rapidair
On a YYZ YOW flight right now. FAs complained about 1 to 50. Fine. But BoB wasn't complete and the SD said not enough time to gather our garbage. First for me. 5* airline? Please. Asked us pleebs to put our crap in the seat pocket. Really? Classy, real classy.
May 11, 2015, 11:17 am
#548
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
Really bad thread title as it's not really a "Rapidair" issue it' more a YOW-YYZ and 1:50 rule issue. Maybe this should be moved to the 1:50 thread instead. 
I've seen this happen on the YYZ-YUL missions as well - when flight time was reduced due to turbulence and the fasten seat belt sign was off for maybe 20 minutes total.
It happens - what can you do, it's a pretty short flight.
I've seen this happen on the YYZ-YUL missions as well - when flight time was reduced due to turbulence and the fasten seat belt sign was off for maybe 20 minutes total.
It happens - what can you do, it's a pretty short flight.
May 11, 2015, 11:42 am
#549
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Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
Really bad thread title as it's not really a "Rapidair" issue it' more a YOW-YYZ and 1:50 rule issue. Maybe this should be moved to the 1:50 thread instead.
I've seen this happen on the YYZ-YUL missions as well - when flight time was reduced due to turbulence and the fasten seat belt sign was off for maybe 20 minutes total.
It happens - what can you do, it's a pretty short flight.
I've seen this happen on the YYZ-YUL missions as well - when flight time was reduced due to turbulence and the fasten seat belt sign was off for maybe 20 minutes total.
It happens - what can you do, it's a pretty short flight.
May 12, 2015, 2:52 am
#550
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
May 13, 2015, 7:45 am
#551
Join Date: May 2007
Location: Vancouver, BC
Programs: Aeroplan 35K, Hertz Gold
Posts: 1,289
Sounds about normal for this route. I couldn't help but notice that the service was pretty slow. I think if they gave the cans away in Y instead of insisting on pouring them into cups, it would make things go a lot faster.
May 13, 2015, 9:08 am
#552
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
May 13, 2015, 9:40 am
#553
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,958
May 22, 2015, 8:46 pm
#554
Join Date: Jul 2009
Location: Toronto
Programs: AC E75K
Posts: 90
AC 3 May 21
YVR-NRT. Was on the Dreamliner in J. New product is very good. Seats were fully adjustable (I did notice some food pieces/crumbs by the window), entertainment system quite decent. Very nice hard product overall IMO. The Service from the Vancouver based crew was just awesome. It was clear they they were proud of the new plane and genuinely wanted the passengers to feel welcome and comfortable. Made you wish the flight was actually longer than 9hrs. How do let AC know we were pleased with the service? They have an online comment form, but I think it has not been updated since 2005!
May 22, 2015, 9:14 pm
#555
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
YVR-NRT. Was on the Dreamliner in J. New product is very good. Seats were fully adjustable (I did notice some food pieces/crumbs by the window), entertainment system quite decent. Very nice hard product overall IMO. The Service from the Vancouver based crew was just awesome. It was clear they they were proud of the new plane and genuinely wanted the passengers to feel welcome and comfortable. Made you wish the flight was actually longer than 9hrs. How do let AC know we were pleased with the service? They have an online comment form, but I think it has not been updated since 2005!
