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JNB / Johannesburg Airport - Connections, Facilities, Layovers, etc.

Old Nov 16, 2015, 3:09 pm
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Last edit by: B747-437B
Guide to JNB (Oliver R. Tambo International Airport, Johannesburg, Republic of South Africa)


Welcome to the guide to JNB.

If your have any further questions that have not been answered after reading through, please do not hesitate to ask.

Bear in mind that the minimum connection times given below are the shortest connections allowed for tickets on a single PNR. It would be advisable to leave more time than this, particularly if you are arriving during the busy morning period. If you are travelling on two separate PNRs, add on at least an extra hour to the MCTs to allow for whatever delays the Travel Gods may throw at you.

Do note that procedures can change so this guide may not be accurate. If you notice anything has changed or there are any errors, just let me know.


International-Domestic Connection

Minimum connection time: 90 minutes

Once you have deplaned, simply follow the crowd to the immigration hall.
After going through passport control, you will need to collect your luggage and pass through customs irrespective of whether your bags have been tagged through to your final destination.
Exit into the public area and proceed up to departures level by way of the escalators which are opposite and to the left. The escalator can take trolleys.
If your bags have already been tagged through to your destination and you have your boarding passes for the onward domestic flight, you can use fast bag drop.
Otherwise you will need to check-in as normal.
Alternatively, you can use the baggage re-check desks on the left before exiting to the public area (NOTE : These are permanently closed now - Oct 2022).
If you would prefer to avoid the porters and taxi touts in the arrivals halls, there are escalators to the left of these desks which will take you to level 1. From there you will need to go up one more level to reach domestic departures. (NOTE : These escalators are out of service now - Oct 2022).

The domestic terminal is designated as a separate terminal (Terminal B) but do not be confused by this. All the terminals at JNB are under one roof so you barely notice that you are transferring between them.


Domestic-International Connection

If you can interline baggage, you can check it through from your initial departure point to your international destination. Once you land at JNB walk out to exit (ignore signs to go downstairs to baggage reclaim), keep walking through the shops/past the food court, around the atrium and there is a security/emigration point on your front right.

Please see post #106 for an illustrated guide.
[although there is no need to go up the moving walkway and then back down again - just come out of the domestic exit and keep walking straight on that level, which will bring you to the security/emigration point]


International-International Connection

Minimum connection time: 60 minutes

This is where things become a little more tricky.

If you arrive at a jetway, you will see a corridor heading towards International Transfers on the left just before the escalators down to passport control.
If you arrive at a remote stand and are bussed to the terminal, you will see the escalators on the left heading up to International Transfers as you enter the building.
Both these paths are well signposted and there is usually a staff member shouting out "International transit" and waving a sign to direct passengers.
When you go down the corridor, there is a transit immigration point before the transfer desks. Typically the wait here is 1-3 minutes, very much quicker than 'normal' immigration.
Your passport will be stamped with a "TRANSIT" stamp here even though you do not enter the country, and you must ensure that you have the required blank pages otherwise you may not be permitted to continue your transit and instead sent back to your originating point.

A few meters beyond the immigration checkpoint is the main transit information area which have desks for all the international airlines and handling agents.
If your bags have already been tagged through to your final destination, ensure that you give your connecting airline the tag numbers at this time so that they can verify them in their system.
If the tag numbers are not re-verified, they will not be loaded without manual intervention. This is not required if connecting from SAA to SAA flights however.

If your bags have not been tagged through, you will need to find a member of staff in International Transfers from your arriving airline.
Ask them to get one of their baggage services staff to pull your bags off the belt manually and coordinate with staff from your onward airline to retag them to your final destination.

This is a rather convoluted process and can take a long time.

Therefore, if your bags cannot be tagged all the way through, it is advisable to pass through immigration, collect your bags at baggage reclaim and clear customs.
After you clear customs but before you exit to the public area (the exit is a set of sliding doors on your right), you will see a series of baggage re-check desks on your left.
Proceed to these desks since they often have smaller queues and have your bags re-tagged.
Then head up the escalators to your left (do not exit the main doors into the public area) which emerge on the departures level.
Turn right when facing the Vodacom store and the departures security checkpoint is right in front of you.

You can do the entire transit and enter/exit South Africa in less than 5 minutes if your bags come out quickly.

If time permits, the safest option is to clear customs and re-check your bags as described above rather than rely on the interlining system at JNB.

Have a look at post #9 of this thread for pictures.

Originally posted by Ambassador BA304.

Luggage storage

This is taken from the whyjoburg.com web site (April 2016):

BagPort South Africa, the original company that provided a luggage storage service at OR Tambo International Airport, has changed its name.

It now operates as Ateck - from the same premises down the escalators at the main exit of Terminal A arrivals, on Basement Level 1, going towards the Parkade 2 (South).

Costs are : (NB : CASH ONLY! No Cards Accepted.)
0-5 hours: R70.00
6-12 hours: R80.00
12-24 hours: R90.00
24 hours or more: R90.00 per day.

Open 24 hours, every day of the year.

Contact details :
Tel : +27 (11) 390 2689
http://www.a-teck.co.za/or-tambo-airport-store-teck/
Print Wikipost

JNB / Johannesburg Airport - Connections, Facilities, Layovers, etc.

Old Mar 31, 2010, 3:43 am
  #16  
 
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cmh flyer, did you ask SAA if they would check your luggage through?

Originally Posted by cmh flyer
Checked bags came out quickly but then you need to change terminals at JNB & the signage to do so is not that great. You end up walking partly thru the garage.
Something went horribly wrong here. The 2 terminals are seamlessly connected. As you exit the domestic luggage area you just need to turn right and keep walking and you will get to the international terminal within 5 minutes - actually more like 2. You must then go up one floor and can use the escalators as they take the luggage trolleys.

I did it myself 2 weeks ago so this in not conjecture. But it is very likely that the signage is confusing as cmh flyer says.
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Old Mar 31, 2010, 6:05 am
  #17  
 
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Originally Posted by Cheetah_SA
cmh flyer, did you ask SAA if they would check your luggage through?

Something went horribly wrong here. The 2 terminals are seamlessly connected. As you exit the domestic luggage area you just need to turn right and keep walking and you will get to the international terminal within 5 minutes - actually more like 2. You must then go up one floor and can use the escalators as they take the luggage trolleys.

I did it myself 2 weeks ago so this in not conjecture. But it is very likely that the signage is confusing as cmh flyer says.
No, we did not ask SAA to check bags thru. Since we had 3 hours scheduled time between flights, we thought it would be best to claim our own bags to be able to know first hand what happened if something went wrong with the bags - easier to track back to the airline and airport.

Cheetah_SA, I may be confusing the JNB and the CPT airport layouts. Sorry, it was a blur that day (too much wine tasting).
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Old Apr 2, 2010, 2:07 pm
  #18  
 
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Thanks

Thank you to all that responded. Gave me some very useful information. I did talk to SAA before about interlining the luggage and they said it couldn't be done on separate booked itineraries. But that doesn't make sense to me. So I'll smile and be real nice at CPT counter and hopefuly an agent can make it happen. I'll raise a glass of wine in Stellenbosch for all of you.
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Old Jul 15, 2010, 7:53 am
  #19  
 
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Originally Posted by gleff
JNB is relatively easy for international transit, IIRC 60 minute minimum connection time. (I issued tickets yesterday that were 65 minutes and didn't have a problem.)
Just to offer a contrary example - I just transited thru JNB this week.

SAA IAD-JNB transferring to SAA JNB-WND

With exactly 1 hr connect time - arr 1705 dep 1805. When I checked in at IAD they wouldn't (couldn't) issue my WND BP - perhaps because I was actually ticketed as the UA code-share flight.

So we land at JNB about 5 min late. Of course, we get put in remote parking. I was in C so right off the plane, on the bus to the terminal. Did have to go thru an Immigration check (they stamped my passport) and show up at the SAA Premium transfer desk at 1725 - 40 min before flight. The guy at the desk picks up and calls and asks "Can we take any more for 078 (my flight #)? Answer comes back "no" - he looks at me and shrugs and says "sorry". Well I did not want to spend the night in JNB (I knew if was the last WND flight) and I raised a minor ruckus . Finally a lady heard me - the main thing I was saying was that I was full-fare C pax (true) and how could they a) not know I was coming in on 208, and b) it was still 40 min before the flight and their rules are to be at gate at 20 min. They tried to say the flight closes at 1 hr. I then said - "then you sold me a ticket that was physically impossible to check-in on-time (unless the flight arrived 20+ min early).

Well finally the lady goes back, calls, comes and gives me my BP and says - run!!

Well I made the gate, they take me out on the bus, to the plane sitting right next to the A340-600 I got off!! Of course ,my bag, although checked thru w/ priority tags, did not make the flight. They did deliver 1st thing next day.

I have had previous problems with SAA transfers - so just my advice would be get 90 min+ connect times (if possible)...YMMV
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Old Jul 15, 2010, 8:31 am
  #20  
 
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A cautionary tale, indeed!

This part intrigues me:
Originally Posted by rwm818
Did have to go thru an Immigration check (they stamped my passport)...
Why would they need to stamp your passport?
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Old Jul 26, 2010, 4:37 am
  #21  
 
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Because he didn't manage to get his boarding pass for the Johannesburg - Windhoek segment in IAD
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Old Jul 27, 2010, 2:15 am
  #22  
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Originally Posted by dracularsa
Because he didn't manage to get his boarding pass for the Johannesburg - Windhoek segment in IAD
That does not necessarily explain it. In many (most?) airports, there is a transfer desk airside where they will issue you your onward BP without going through immigration. I have never done an Int. transfer at JNB, so I dont know if such a facility exists. If it does not, it surely should!
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Old Jul 31, 2010, 2:20 pm
  #23  
 
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Originally Posted by thijsseh
That does not necessarily explain it. In many (most?) airports, there is a transfer desk airside where they will issue you your onward BP without going through immigration. I have never done an Int. transfer at JNB, so I dont know if such a facility exists. If it does not, it surely should!
Welcome back, thijsseh!

There is one. I have used it when I was travelling from JNB via LHR to DUB. I foolishly forgot to check in for the second leg and only remembered when I was in the lounge. (Yes, I know, pretty stupid. ) Anyhow... I was taken to the transfer desk and they promptly issued the onward boarding pass.
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Old Aug 1, 2010, 8:53 am
  #24  
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Originally Posted by Cheetah_SA
Welcome back, thijsseh!
Yes, Cheetah_SA, I have mostly been on the KL board. Have made a few CPT/AMS's. Now for the confession: 'in Y' .
Retirement is great, but you suddenly have to pay for travel out of your own pocket. And at the same time, that pocket is not as well filled as it used to be, especially when you want to make multiple trips....
But, to be honest, the lack of stress makes up for it .
Maybe we should meet at the Waterfront one of these days (I can still afford a drink and even lunch ), I can tell you why the fascination with AMS.
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Old Sep 1, 2010, 11:24 am
  #25  
 
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Originally Posted by thijsseh
That does not necessarily explain it. In many (most?) airports, there is a transfer desk airside where they will issue you your onward BP without going through immigration. I have never done an Int. transfer at JNB, so I dont know if such a facility exists. If it does not, it surely should!
Sorry for the late response to this question, forgot to check/follow-up on this thread - yes, this was a shock to me as well. I had previously transited thru JNB without this - maybe something new with the airport configuration?

I arrived via bus from the aircraft (as I had in the past) - they used to drop off right out side the transfer desk area (about mid-terminal). You just went straight in to the transfer desk.

Now the bus drops you at the end of the terminal (I want to say near the bus gates ~A15-A24 - something like that). You enter the terminal and the signs point towards Int'l transfers. You walk & walk (maybe 250M) and then they have immigration desks blocking the hall. You must (or are supposed) show passport & boarding pass. As I did not have mine - they just asked what flight I arrived on, and where I was connecting to.

And they definitely stamped my passport - the stamp says "Transit". Then walk another 100 M or so to the transfer desks.

I came thru 1 week later on another cnx WDH-JNB-LBV, with a boarding pass this time, and it was the same drill, including stamping the passport with the "Transit" stamp.

Just FYI...
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Old Sep 1, 2010, 12:52 pm
  #26  
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Well, that's interesting, rwm818!
As far as I understand, you went through some sort of (I'll get back to the 'some sort' later) immigration ONCE. Now normally, immigration 'checks you into (or out of) the country'. That therefore means that for an Int to Int transfer you would have to pass through immigration TWICE (once IN and once OUT). So maybe this 'sort of' immigration is not 'real' (or the 'transit' stamp sort of counts for two maybe?). Did the immigration officer ask any of the usual questions (how long are you staying, have you got a return ticket, that sort of thing). One would also (for instance) wonder if they check for a visa (for those who hail from a country with a visa requirement for South Africa). Anyone got that experience?
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Old Sep 6, 2010, 10:59 am
  #27  
 
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Check luggage at transfer desk?

Just wondering if the transfer desks in the international connections area can accept checked luggage?

I will be coming off SA 204 from JFK in C (therefore can have two carry-ons) connecting onto SA 40 in Y to VFA, so was planning on only checking the 2nd bag once I get to JNB. I imagine this would have to be done in the connections area... is this possible at the transfer desk?

My brother would be in a similar situation arriving on BA in Y from LHR (can have a carry-on plus personal item) and then connecting to SA 40 in Y to VFA (one carry-on only). So he would also be looking to check the 2nd bag at the transfer desk.

Any thoughts?
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Old Sep 6, 2010, 11:35 am
  #28  
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Originally Posted by thijsseh
As far as I understand, you went through some sort of (I'll get back to the 'some sort' later) immigration ONCE. Now normally, immigration 'checks you into (or out of) the country'. That therefore means that for an Int to Int transfer you would have to pass through immigration TWICE (once IN and once OUT). So maybe this 'sort of' immigration is not 'real' (or the 'transit' stamp sort of counts for two maybe?). Did the immigration officer ask any of the usual questions (how long are you staying, have you got a return ticket, that sort of thing).
I went through twice in August (different days - not twice on the same day). They stamp your passport with a stamp that says both "transit" and "exit". You get no entry stamp when you are transiting. I was asked how long I was staying and where I was headed.

To those who asked, I am not positive, but do not believe you can check baggage at the transit desks. There is no conveyor belt there and I noticed no area for receiving luggage. I also don't think it is generally a problem to have two carry ons on SA, even though their site says otherwise.

Last edited by l etoile; Sep 6, 2010 at 11:42 am
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Old Oct 27, 2010, 2:42 pm
  #29  
 
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Hi everyone, greetings from a Flyertalk newbie :-)

I'm looking at options to fly from Europe to MRU on *A flights, and one of them (other than Condor direct from FRA) is LH FRA to JNB, then SA to MRU. Now, the South African immigration is a critical issue for me, as I am required to have a visa to enter South Africa.

I asked my local South African embassy, but they were not helpful at all, and just gave me instructions on how to obtain a visitor's visa (which is ~50 Euro per person, and 5 days w/o passport). Apparently South Africa issues Transit visas only if you're transiting to one of the *neighbouring* countries.

However, if I fly into JNB, I'd stay there only for a few hours, and I have no intentions to enter South Africa. Can anyone confirm if I will have problems at the "strange" immigration (which just stamps "Transit" in your passport) if I don't have a visa, and just want to go from the terminal into the transit/Int'l departures area?

Thanks a bunch!
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Old Oct 28, 2010, 3:48 am
  #30  
 
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Hi hdogan. Welcome to FT!

Assuming you are a German citizen, Timatic gives the following information for transit in RSA en route to Mauritius:

South Africa (ZA)

VISA NOT REQUIRED.

TWOV (Transit Without Visa):
- Note: limited hotel accommodation is available in the
transit area of O.R. Tambo International Airport (JNB).
Advance notice of an overnight stay is required.
Additional Information:
- Visitors must hold return or onward tickets, sufficient
means of support, entry documents required for their next
destination and valid passport, bearing visa if applicable.
Passengers arriving without a return or onward ticket will
be required to pay a refundable deposit in lieu of ticket.
Failure or inability to pay this deposit will result in
entry being refused.
Warning:
- Non-compliance with all entry requirements will result in
fines for: For details, click here
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