M+B Zero Miles for Lufthansa "Business Basic" fares?
#17
Join Date: Jan 2015
Programs: A3 Gold, Flying Blue Silver
Posts: 32
I do wonder, though, whether this kind of "boycott" would be more effective if accompanied by a polite letter to the LH customer service, explaining why I did not choose their product. Maybe I am too optimistic.
#18
Join Date: Aug 2008
Location: YXY
Posts: 3,506
#19
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,473
What you've already done - not booking at all - is the right message. LH only cares about the bottom line, so it'll believe that the volume of passengers it loses to other carriers because of stingy earning is offset by the savings. Only if it's got those sums badly wrong (or the economic environment changes) will the attitude change. If enough people do the same as you, then perhaps the load factor will reach the tipping point where LH needs to incentivise you to come back - but, given most people only care about the lowest fare, I suspect that will be a long time coming.
Your current choice of airline - SK - is a case in point. Earning used to be amongst the most stingy in Star (SK was the first airline to only give 25% earning in low cost Y), but once it became obvious the airline needed bums on seats to be able to survive, along came the incentive of 100%/200% earnings and even minimums. Once they recover financially, that may well not continue and there'll be a return to LH-like behaviour.
Last edited by NWIFlyer; Jul 23, 2016 at 1:55 am
#20
Join Date: May 2012
Location: GVA
Posts: 188
Unfortunately, in this case LH doesn't care if you fly them or UA. Thanks to the joint venture, they get their share of your money no matter what.
#21
Join Date: Jul 2014
Posts: 256
LH Group avoiding is possible even if based in DE/AT/CH. Flying mostly with Oneworld these days due to high fares of LH&Co, their extra charges for bags/seats and the no/low amount of miles credited for their affordable fares. They will only change their policy if they see passengers and revenue moving away (though they will of course never admit it).
#22
Join Date: Aug 2008
Location: YXY
Posts: 3,506
They do have a JV. But I would find it hard to believe if there was really no monetary advantage to UA to fly a passenger instead of LH. Do you have details on that?
#23
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,473
There are many advantages to this for the airlines in terms of fixing prices and managing inventory between them.
#24
Join Date: May 2012
Location: GVA
Posts: 188
I have no information other than what NWIFlyer wrote but the general assumption around FT at least seems to be that this JV is direct revenue share.
#26
Join Date: May 2008
Location: ARN
Posts: 3,470
But is it also a direct cost share? Obviously, the cost of flying a Lufthansa A380 FRA-LAX is far higher than flying a United B752 OSL-EWR.
#27
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,564
Don't you think that this is an oranges vs. apples comparison? What about cost (also revenue!) per mile per passenger? This doesn't lead anywhere...
#29
#30
Join Date: Nov 2014
Location: lounge next door
Programs: *A Gold / ST Elite+ / OWS / EK G / HH Diam. / MR Tit / Hyatt GLOB / IHG Diam. / SL Jade / GHA Tit.
Posts: 1,523
Lufthansa is a long time souvenir for me, i avoid them at all cost... almost useless except for C and J fully flex, other fares really gives you nothing (literally in some cases indeed). Can be now applied to Austrian and Swiss (only good credit i get is with LH > PS, very generous even on cheap fares, can be useful if travelling in ukraine as the upgrade with miles are very cheap on LS).