ACCOUNT MANAGEMENT CLOSED 20-24 NOV for systems upgrade (now BACK)
Nov 17, 2014, 8:41 am
#1
Original Poster
Join Date: Sep 2014
Location: BSL
Programs: A3*G
Posts: 62
ACCOUNT MANAGEMENT CLOSED 20-24 NOV for systems upgrade (now BACK)
http://en.aegeanair.com/milesandbonu...nid=138&f=2014
Announcement
We would like to inform you that the enrolment process, as well as the login and account management will be unavailable from November 20 until November 24, 2014, due to a scheduled system upgrade which will be carried out for the transition to the new Miles+Bonus program.
Please rest assured that all the miles from your activities during this period will be credited to your account as normal.
We apologize for the inconvenience.
We would like to inform you that the enrolment process, as well as the login and account management will be unavailable from November 20 until November 24, 2014, due to a scheduled system upgrade which will be carried out for the transition to the new Miles+Bonus program.
Please rest assured that all the miles from your activities during this period will be credited to your account as normal.
We apologize for the inconvenience.
Last edited by JDiver; Nov 17, 2014 at 10:16 am Reason: add quote box
Nov 17, 2014, 9:40 am
#2
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Kalós orísate, kallisthenis. Welcome to FlyerTalk.
I've moved this from the original thread it was posted in and "stuck" it in the Forum so members can see it prominently.
It sounds like functions not possible during the upgrade period include:
1. Enrollment in the Miles+Bonus program.
2. Account and possibly site login.
3. Account management.
Efharistó polí / Thanks much for sharing this important news with us.
JDiver
Senior Moderator
I've moved this from the original thread it was posted in and "stuck" it in the Forum so members can see it prominently.
It sounds like functions not possible during the upgrade period include:
1. Enrollment in the Miles+Bonus program.
2. Account and possibly site login.
3. Account management.
Efharistó polí / Thanks much for sharing this important news with us.
JDiver
Senior Moderator
Last edited by JDiver; Nov 17, 2014 at 9:47 am
Nov 18, 2014, 9:09 am
#3
Original Poster
Join Date: Sep 2014
Location: BSL
Programs: A3*G
Posts: 62
I quote also a second relevant announcement...
http://en.aegeanair.com/milesandbonu...nid=139&f=2014
http://en.aegeanair.com/milesandbonu...nid=139&f=2014
We would like to inform you that the online redemption process for award tickets on Star Alliance flights and non-flight awards from our partners will be unavailable from November 19 until November 24, 2014, due to a scheduled system upgrade which will be carried out for the transition to the new Miles+Bonus program.
If you wish to spend miles on any partner on November 19, you should contact Aegean's Call Center( 801 11 20000 from Greek Landline phones or +30 210 62 61 000 from mobile phones or abroad).
We apologize for the inconvenience.
If you wish to spend miles on any partner on November 19, you should contact Aegean's Call Center( 801 11 20000 from Greek Landline phones or +30 210 62 61 000 from mobile phones or abroad).
We apologize for the inconvenience.
Nov 18, 2014, 7:54 pm
#4
Join Date: Apr 2014
Location: MSN
Programs: IHG-PA,HH-G,SPG-G,Kimpton-IC,A3*G,Marriott-S
Posts: 15
What if I'm only 2000 miles away from gold and need retro-claiming during this period? I flew a UA segment on Nov.8 which should get me to gold tier but the miles has never been credited to my account. What if I retro-claim after Nov.24? Will I be granted gold status?
Nov 18, 2014, 11:29 pm
#5
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,476
Yes, of course you will. A3 will almost certainly do a second sweep to catch all members who qualified for Gold late, and then rely on manual adjustments if there's a lengthy retro-claim period.
Nov 19, 2014, 2:58 am
#6
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,724
If you did make flights between 20-24 November 2013 that have not posted, then you should apply for the retroactive credit today - but could have done so at any time in the past 12 months.
If you made flights on or after 25 November 2013 that have not posted, then you do not need to retro-claim during this period. You say your flight was on 8 November - presumably of this year - so you can retroclaim next week when the new system is up and running if the miles do not automatically post, which they may very well yet do without requiring any intervention.
Nov 24, 2014, 2:37 am
#9
Join Date: Mar 2013
Location: homeless 2.0
Programs: A3 Gold, LH FTL
Posts: 1,065
Nov 24, 2014, 3:42 am
#11
Original Poster
Join Date: Sep 2014
Location: BSL
Programs: A3*G
Posts: 62
After some guessing I tried some subdomains, and... TaDa!!!
Tax'te mou! (<- for the Greeks)
The new website is hiding here:
https://en.aegeanair.com/milesandbonus/
(EDIT: A pre-release version was here: https://en.aegeanair.com/new-milesandbonus/)
Enjoy :-) !!!
Tax'te mou! (<- for the Greeks)
The new website is hiding here:
https://en.aegeanair.com/milesandbonus/
(EDIT: A pre-release version was here: https://en.aegeanair.com/new-milesandbonus/)
Enjoy :-) !!!
Last edited by kallisthenis; Nov 24, 2014 at 5:32 pm Reason: URL change
Nov 24, 2014, 3:49 am
#12
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,476
After some guessing I tried some subdomains, and... TaDa!!!
Tax'te mou! (<- for the Greeks)
Here is hiding the new website:
https://el.aegeanair.com/new-milesandbonus/
Enjoy :-) !!!
Tax'te mou! (<- for the Greeks)
Here is hiding the new website:
https://el.aegeanair.com/new-milesandbonus/
Enjoy :-) !!!
Nov 24, 2014, 4:03 am
#13
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,724
Wow! They have issued a whole load of coupons (all expiring on 24/11/2015)!!
4 "Gold Seat Upgrade" coupons - as expected.
But I wasn't expecting the 2 "Gold Companion tickets"!!! (Though they were mentioned in the new programme details)
The 2 "Gold Free Parking" and 1 "Gold Valet Parking" airport coupons won't be of any use to me though!!!
4 "Gold Seat Upgrade" coupons - as expected.
But I wasn't expecting the 2 "Gold Companion tickets"!!! (Though they were mentioned in the new programme details)
The 2 "Gold Free Parking" and 1 "Gold Valet Parking" airport coupons won't be of any use to me though!!!
Nov 24, 2014, 7:42 am
#15
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
Are they actually transferable? If so I suspect quite some exchanges to take place the first year as many of the current Gold members do not actually visit Athens, or do not have their vehicle there..
I think I may be able to put the parking vouchers to good use as well, driving to ATH beats the hell out of KTEL any day!
I think I may be able to put the parking vouchers to good use as well, driving to ATH beats the hell out of KTEL any day!