Last edit by: Snacky
This is the WIKI for the Aegean Airlines (A3) / Olympic Air (OA) Miles+Bonus frequent flier program. Please read all about it on their homepage: http://en.aegeanair.com/milesandbonus/
Please note that A3 is a Star Alliance (*A) member airline, OA is not.
If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.
Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD
Miles
Miles are classified into two categories, tier miles and award miles.
Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.
Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.
Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.
SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.
Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.
NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.
GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.
Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).
SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.
GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.
On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.
Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).
Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.
Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.
Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
Please note that A3 is a Star Alliance (*A) member airline, OA is not.
If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.
Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD
Miles
Miles are classified into two categories, tier miles and award miles.
Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.
Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.
Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.
SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.
Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.
NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.
GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.
Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).
SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.
GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.
On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.
Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).
Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.
Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.
Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
New Program Details for M&B
#976
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,172
Exactly, it is not a grace period as in a favour to you - it is a grace period for them to be able to ship you a card before the old one expires.
There actually are programs that has true grace periods. You can ask for an extenstion period and earn those last miles/segements a few weeks after the membership year ended.
There actually are programs that has true grace periods. You can ask for an extenstion period and earn those last miles/segements a few weeks after the membership year ended.
#979
Suspended
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
I didn't see anything about converting award miles into tier miles, rather there will be award miles and tier miles available for purchase.
#980
Join Date: Mar 2015
Location: SFO, BRU, ADB
Programs: UA Gold, BA Silver, Marriott Titanium, IHG Plat, Hilton Gold
Posts: 705
#981
Join Date: Jan 2013
Location: CKH
Posts: 575
Just a small note. The "Until"-date in the account statement, has now changed to a "Up to"-date. The "Up-to"-date is set to one day ahead of the previously announced "Until"-date. I don't think this has any practical meaning for most of us (who have now been made aware of this and have not booked any flights on the old "Until"-date earlier, whenever that date is for each one of you), but you sure as hell can't gamble on flying on your old "Until"-date anymore, thinking you can secure your last minute earning flight(s) for your upgrade or renewal of status.
Snacky
Snacky
Last edited by Snacky; Oct 2, 2015 at 8:15 am
#984
Join Date: Aug 2012
Location: Usually SK CPH lounge eating smoked salmon!
Programs: A3*G
Posts: 52
BHX Serviceair
I only qualified Gold 3 weeks ago so I still have, what... 3 months to wait for my card...
For my one (none A3) lounge experience since then (BHX - contracted Serviceair lounge) I showed a printout of the card taken from the online app. Worked fine. The lady only needed to type my membership number into the computer. She said she'd have been quite happy for me to just recite my number so long as the name matched the boarding card. I HAD had boarding cards with *G on them but they were taken off me at check-in and the ones I was given did not show my status anywhere, which is weird. Also, the check in agent couldn't give me an actual lounge invitation to speed things up. Still, it all worked out.
For my one (none A3) lounge experience since then (BHX - contracted Serviceair lounge) I showed a printout of the card taken from the online app. Worked fine. The lady only needed to type my membership number into the computer. She said she'd have been quite happy for me to just recite my number so long as the name matched the boarding card. I HAD had boarding cards with *G on them but they were taken off me at check-in and the ones I was given did not show my status anywhere, which is weird. Also, the check in agent couldn't give me an actual lounge invitation to speed things up. Still, it all worked out.
If you're coming through BHX, just be prepared to face some ridiculous staff.
#985
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,722
#986
Join Date: Dec 2009
Location: GB - LONDON
Programs: Star Alliance Gold, BA Silver, HHonors Diamond
Posts: 150
#987
Join Date: Jun 2006
Posts: 5,894
BHX Serviceair lounge, now run by Swissport, called the Aspire Lounge has some real dragons. Today I was pestered for a plastic card. Even though the A3 app clearly says "You may use your QR code instead of your Miles+Bonus plastic card at all available checkpoints." They argued with me that "Miles & More" (their words) cardholders have gold cards they show. I explained Miles+Bonus is a different program. Last week, I was here and one of the other ladies, who was at the desk this time, let me in fine and typed in my membership number. This week no. In the past, I've had someone even refuse to consider me before I could even get the app out, claiming Aegean wasn't in the Star Alliance.
If you're coming through BHX, just be prepared to face some ridiculous staff.
If you're coming through BHX, just be prepared to face some ridiculous staff.
My only concern would be in the instance you actually dont have a card due to not getting a renewal in time etc.. In that case I would speak to check in and ask them to call the lounge to clarify your entitlement.
A mate of mine here is concerned as they are waiting on their Platinum card with another airline program and due to the Irish postal system coming to a complete stop for the last 4-5 days due to strikes nothing can be posted.
#988
Join Date: Oct 2015
Posts: 1
It's now possible to purchase tier or award miles.
http://en.aegeanair.com/milesandbonu...se-tier-miles/
http://en.aegeanair.com/milesandbonu...e-award-miles/
http://en.aegeanair.com/milesandbonu...se-tier-miles/
http://en.aegeanair.com/milesandbonu...e-award-miles/
#989
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,476
Giorgosmjt, welcome to FT and the A3 forum, and I hope you'll continue to contribute here.
A3 announced the miles purchase option a few days ago, together with pricing, and we have a dedicated thread which is following this development.
http://www.flyertalk.com/forum/aegea...er-2015-a.html
You may wish to take a look at that and pop any thoughts you have about the purchase option there.
A3 announced the miles purchase option a few days ago, together with pricing, and we have a dedicated thread which is following this development.
http://www.flyertalk.com/forum/aegea...er-2015-a.html
You may wish to take a look at that and pop any thoughts you have about the purchase option there.