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Old Oct 20, 2014, 8:06 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Snacky
This is the WIKI for the Aegean Airlines (A3) / Olympic Air (OA) Miles+Bonus frequent flier program. Please read all about it on their homepage: http://en.aegeanair.com/milesandbonus/

Please note that A3 is a Star Alliance (*A) member airline, OA is not.

If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.

Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD

Miles
Miles are classified into two categories, tier miles and award miles.

Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.

Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.

Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.

SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.

Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.

NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.

GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.


Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).

SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.

GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.

On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.

Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).

Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.

Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.

Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
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Old Oct 19, 2014, 7:07 am
  #226  
 
Join Date: Jul 2014
Location: SYD
Programs: TK*G, QR Gold, VA Gold, NZ Gold
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Pardon me if this is a stupid question but when they say 4 flights (aegean or olympic air) does that mean i can just get two return flights to any domestic flights i.e., Athens to Santorini (ret) and Athens to Mykonos. I am planning European trip soon so getting this booked is crucial to reducing 2015 requalif requirements from 24k to 12k.
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Old Oct 19, 2014, 7:43 am
  #227  
 
Join Date: Jan 2014
Location: WAW
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Originally Posted by scrappydog
Pardon me if this is a stupid question but when they say 4 flights (aegean or olympic air) does that mean i can just get two return flights to any domestic flights i.e., Athens to Santorini (ret) and Athens to Mykonos.
Yes, you need four sectors on A3 or Olympic. I'm planning WAW-ATH-LCA return on A3 to fulfill low re-qualification requirements.
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Old Oct 19, 2014, 10:46 am
  #228  
 
Join Date: Feb 2012
Location: PL
Programs: BAEC Silver, A3*G, TK*G
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Originally Posted by IBstudent
Assuming I didn't buy any checked baggage for GoLight fare, can I checked a bag if I am M&B Gold. They sent me and email about this but answering stm else.
Yes you can, type in your MB number into your reservation and the system will tell you have 1 checked beg for free.

Wrong thread by the way...
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Old Oct 20, 2014, 4:40 am
  #229  
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Originally Posted by ecobiz
1. Assuming I have already flown 12.001. I then need two flights on A3/OA.
Let´s say I fly DUS-ATH-DUS which would be X miles and two necessary legs. I would now fulfill all requirements for Silver so I should have been upgraded then to Silver. But would I also get the X miles credited to my account for DUS-ATH-DUS or are they just "necessary legs" to fulfill requirements?
Your question seems to indicate that you don't fully understand how the FFP operates.

Every time you take a flight, you are given Award Miles and Tier Miles (and, in future, a "qualifying segment" when the flight in question is on A3 or OA). The number of miles awarded depends only on the operator, the flightcode, the distance and the fare class - your status (or lack thereof) has no impact. (In future, you will also be awarded "bonus" Award miles when travelling on A3 and OA, based on your status). Your status, or your current position with regard to (re-)qualifying for a higher - or same - tier, in no way influences whether or not you get miles, or how many. Miles are added to your account after every individual flight - no matter what your status, how many Tier Miles you already have, how many qualifying segments you have, or when your status may have changed (upwards or downwards).

Originally Posted by ecobiz
2. Let´s say I have flown 25.000 Miles and got them credited already. Normally I would have been upgraded to Silver, because none A3 has been flown yet as I then only need 24.000 Miles, but what would happen if I would fly 2 segments afterwards? Am I already Silver or am I able to upgrade me to Silver when I flew A3? Otherwise I would lost 13.000 for Gold qualification... Any clues?
After every flight you take, your Award miles balance is updated, your Tier Miles balance is updated, and (from Nov 24 onwards) your counter of A3/OA level segments is updated.

As soon as you meet the criteria for an upgrade - and it doesn't matter which threshold this is (Tier Miles only, or Tier Miles plus qualifying segments) - you are upgraded to the next highest status.

To get upgraded, you must meet either of the two published thresholds. As soon as you have met either of these criteria - and it doesn't matter which one, or in what manner/order you achieve this [tier miles first, segments later; segments first, tier miles later; insufficient segments, tier miles only]- you get upgraded.

Last edited by irishguy28; Oct 20, 2014 at 4:50 am
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Old Oct 20, 2014, 8:08 am
  #230  
 
Join Date: Jan 2013
Location: CKH
Posts: 575
WIKI moved

I just moved the new M&B WIKI to the top of this thread instead, as the previous thread didn't receive enough new posts to stay on the front page.


Snacky
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Old Oct 20, 2014, 2:32 pm
  #231  
 
Join Date: Jun 2014
Location: CPT
Posts: 98
So I'm understanding that tier miles expire in November, and that would make sense for people who are retaining status, but what about people who don't have status? I had about 9k credited right before the change announcement but without any Aegean segments so will drop back to Blue. I'd been planning a TATL with some Aegean segments anyway, but not until after November, so am I starting from scratch even though my tier miles are only a few months old? I searched through the forum and am only finding info on people who are already retaining some kind of status.
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Old Oct 20, 2014, 3:32 pm
  #232  
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Originally Posted by dtokuda
So I'm understanding that tier miles expire in November, and that would make sense for people who are retaining status, but what about people who don't have status?
For those who are not "matched" to Gold at the launch of the new programme, all tier miles that were earned less than 12 months ago should remain valid.

Those who are granted Silver will most likely see the amount of Tier Miles necessary to achieve silver removed from their accounts, as well as any Tier Miles over a year old.
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Old Oct 21, 2014, 12:24 am
  #233  
 
Join Date: Oct 2010
Location: YYZ
Programs: A3*G AC*nobody TK*nobody
Posts: 1,967
Just saw the new FAQ/Wiki posted..

Sigh, too bad, no roll over for the tier miles... Now, when will the new A3*G expire in 2015 assume one makes it to *G before 24 Nov? 31 Dec 2015?
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Old Oct 21, 2014, 2:59 am
  #234  
 
Join Date: Jan 2013
Location: CKH
Posts: 575
Originally Posted by Away from YYZ
Just saw the new FAQ/Wiki posted..

Sigh, too bad, no roll over for the tier miles... Now, when will the new A3*G expire in 2015 assume one makes it to *G before 24 Nov? 31 Dec 2015?
Probably 12/2015 (as this is the expiry date of the current cards that are being sent out, and this would also most likely be the expiry date on the new ones).


Snacky
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Old Oct 21, 2014, 3:03 am
  #235  
 
Join Date: Jan 2013
Location: CKH
Posts: 575
Originally Posted by dtokuda
So I'm understanding that tier miles expire in November, and that would make sense for people who are retaining status, but what about people who don't have status? I had about 9k credited right before the change announcement but without any Aegean segments so will drop back to Blue. I'd been planning a TATL with some Aegean segments anyway, but not until after November, so am I starting from scratch even though my tier miles are only a few months old? I searched through the forum and am only finding info on people who are already retaining some kind of status.
You will remain Blue after 24/11/2014, but you will retain your already earned tier miles until 1 year after you earned them, as far as I can understand. Your goal will then be to earn 15K tier miles including 4xA3/OA flights or 39K tier miles, to qualify for Gold within 1 year of earning the 9K tier miles you already have. This is wrong, sorry about that. Please see below posts for correct calculations


Snacky

Last edited by Snacky; Oct 21, 2014 at 4:46 am
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Old Oct 21, 2014, 3:11 am
  #236  
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Originally Posted by Snacky
Probably 12/2015 (as this is the expiry date of the current cards that are being sent out, and this would also most likely be the expiry date on the new ones).


Snacky
Well, probably the *G status will expire on 24th November 2015 but the card will continue to be valid until calendar year end in terms of claiming benefits. Given (relatively) how much more difficult it will be to (re-)attain Gold from Silver compared to retaining from Gold, it wouldn't be wise to plan any 2016 re-qual flights from 25th November to 31st December 2015!

24th November is a very strange date to pick - you'd have thought it would be much easier to use at least the end of a given month or possibly move to a calendar year for the mass migration (although it's not unique - BAEC year-ends are on the 8th of months). Was there some event in the Attic calendar that only our Greek colleagues would know the significance of?
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Old Oct 21, 2014, 3:15 am
  #237  
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Originally Posted by Snacky
You will remain Blue after 24/11/2014, but you will retain your already earned tier miles until 1 year after you earned them, as far as I can understand. Your goal will then be to earn 15K tier miles including 4xA3/OA flights or 39K tier miles, to qualify for Gold within 1 year of earning the 9K tier miles you already have.
15k miles is not enough, for somebody starting from Blue, Snacky.

The OP has no A3/OA segments, so they can't automatically become Silver in the new programme. They end up Blue with 9k miles. Assuming that they can pick up 2 OA/A3 segments, and fly another 3k miles, they get to Silver, and start again from a zero Tier Point balance. To get from Silver to Gold requires at least a further 24k miles, and a further 2 A3/OA Segments (or maybe they require 4 additional segments - not clear if the "segment" counter is also wiped on upgrading).

However, if the OP could acquire the two A3/OA segments prior to 24 November, they would have a Tier Point balance of over 8k Tier Miles, with 2 qualifying segments, which A3 has said is enough to get promoted to Silver on 24 November 2014. They would (presumably) lose 8k miles in that transaction, and then need at least a further 24k miles and more A3/OA segments to reach Gold.

Gold can never be "earned" by an amount as low as 15k. It requires at least 24k miles to move from Silver to Gold - or as many as 48k miles. You can't use any of the same Tier Miles that got you to Silver to later get you to Gold. The 9K already in the account will disappear once Silver is reached - or just 8k if they could benefit from the automatic Silver upgrade on 24 Nov by flying 2 A3/OA segments before that date - so you can't "reduce" the 24k threshold to 15k, as in your answer.

Last edited by irishguy28; Oct 21, 2014 at 3:21 am
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Old Oct 21, 2014, 4:36 am
  #238  
 
Join Date: Jan 2013
Location: CKH
Posts: 575
Originally Posted by irishguy28
15k miles is not enough, for somebody starting from Blue, Snacky.

He is not starting from scratch as Blue, as he has 9K tier miles already, and because he will not be upgraded to Silver on 24/11/2014, he will keep those tier miles until they expire one year after he earned the first tier mile he already has. You're right about the other thing, I didn't count in that his tier miles would be reset after reaching Silver. Sorry about that, terrible mistake.


The OP has no A3/OA segments, so they can't automatically become Silver in the new programme. They end up Blue with 9k miles. Assuming that they can pick up 2 OA/A3 segments, and fly another 3k miles, they get to Silver, and start again from a zero Tier Point balance.

No, he needs only to fly 2xA3/OA flights, as he only need 8K tier miles (he already has 9K)+2xA3/OA flights, to be upgraded to Silver on 24/11/2014. If he cannot fly A3/OA, he needs the mentioned 7K before 24/11/2014 to be upgraded to Silver on 24/11/2014


To get from Silver to Gold requires at least a further 24k miles, and a further 2 A3/OA Segments (or maybe they require 4 additional segments - not clear if the "segment" counter is also wiped on upgrading). However, if the OP could acquire the two A3/OA segments prior to 24 November, they would have a Tier Point balance of over 8k Tier Miles, with 2 qualifying segments, which A3 has said is enough to get promoted to Silver on 24 November 2014. They would (presumably) lose 8k miles in that transaction, and then need at least a further 24k miles and more A3/OA segments to reach Gold.

Yes, that's right, but I'm not sure on the number of segments either. But let's assume he does need 4 additional A3/OA flights.


Gold can never be "earned" by an amount as low as 15k. It requires at least 24k miles to move from Silver to Gold - or as many as 48k miles. You can't use any of the same Tier Miles that got you to Silver to later get you to Gold. The 9K already in the account will disappear once Silver is reached - or just 8k if they could benefit from the automatic Silver upgrade on 24 Nov by flying 2 A3/OA segments before that date - so you can't "reduce" the 24k threshold to 15k, as in your answer.

You're right about that he needs more than 15K/39K for upgrading to Gold. Again, my bad.
OP should definitely try to get 2 segments on A3/OA, or earn an additional 7K tier miles before 24/11/2014, as this will make him Silver, with "only" 24K+4xA3/OA flights or 48K tier miles to reach Gold in 2015. If not, he will have 9K after 24/11/2014, but have to earn 15K, or earn 3K + 2xA3/OA flights to reach Silver, before his 9K tier miles expire (sometime in 2015). From Silver to Gold he needs what it says in the WIKI, starting from 0 tier miles upon reaching Silver.


Snacky

Last edited by Snacky; Oct 21, 2014 at 5:14 am
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Old Oct 21, 2014, 4:45 am
  #239  
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Join Date: Mar 2008
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Originally Posted by Snacky
You're slightly wrong. See above.
But the piece you added....

Originally Posted by Snacky
No, he needs only to fly 2xA3/OA flights, as he only need 8K tier miles (he already has this)+2xA3/OA flights to be upgraded to Silver on 24/11/2014. If he cannot fly A3/OA, he needs the mentioned 7K before 24/11/2014 to be upgraded to Silver on 24/11/2014
....agrees exactly with what I wrote:


Originally Posted by irishguy28

However, if the OP could acquire the two A3/OA segments prior to 24 November, they would have a Tier Point balance of over 8k Tier Miles, with 2 qualifying segments, which A3 has said is enough to get promoted to Silver on 24 November 2014. They would (presumably) lose 8k miles in that transaction, and then need at least a further 24k miles and more A3/OA segments to reach Gold.

And yes, I agree that they should try to get the 2 A3/OA segments in the next month.

You have dropped the incorrect 15k, and corrected the amount to 24k, in your remaining text:

Originally Posted by Snacky
OP should definitely try to get 2 segments on A3/OA before 24/11/2014, as this will make him Silver, with "only" 24K+4xA3/OA flights or 48K tier miles to reach Gold in 2015.
So - your goal of 15k plus segments as initially written is insufficient for achieving Gold, regardless of whether the OP starts in the new programme as Silver or just as Blue.
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Old Oct 21, 2014, 4:51 am
  #240  
 
Join Date: Jan 2013
Location: CKH
Posts: 575
Originally Posted by irishguy28
But the piece you added ... agrees exactly with what I wrote: REEDITED

And yes, I agree that they should try to get the 2 A3/OA segments in the next month. Fine

You have dropped the incorrect 15k, and corrected the amount to 24k, in your remaining text: REEDITED

So - your goal of 15k plus segments as initially written is insufficient for achieving Gold, regardless of whether the OP starts in the new programme as Silver or just as Blue. YES!

(A corrected) Snacky
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