Jun 4, 2013, 8:59 am
Last edit by: NWIFlyer
Brief summary of posting times.
Airlines
Hotels
On-board duty free shopping on A3 flights
Greek Airport Duty-Free shops
Heathrow Rewards
Car Rental
Airlines
- Adria Airways: 5 days.
- Aegean Airlines: 0 - 4 days (if upgrade voucher used, 0-17 days).
- Air Canada: 2 - 5 days.
- Air China: 3 - 9 days.
- Air India: 1 day.
- Air New Zealand: 2 - 4 days.
- All Nippon Airways: 1- 7 days.
- Asiana Airlines: 5 days.
- Austrian Airlines: 1 - 9 working days
- Avianca (Brazil): 1 - 10 days
- Brussels Airlines: 8 days
- Copa: 2-3 days
- Croatia Airlines: 2 days
- egyptair 7 days
- Ethiopian: 1 - 5 days
- EVA Airways: 2 - 6 days
- LOT Polish Airlines: 1 - 2 days
- Lufthansa: 1 - 8 days.
- Scandinavian Airlines: 2 - 7 days (normally 2 - 3 from hubs, longer from outstations).
- Shenzhen Airlines: 3 days
- Singapore Airlines: 3 - 6 days.
- South African: 2 - 4 days
- Swiss International Air Lines: 1 - 6 days.
- TAP: 2 days
- Thai Airways: 2 - 4 days.
- Turkish Airlines: 3 - 5 days.
- United: 2 - 7 days
Hotels
- booking.com: 5 - 7 days after hotel check-out
On-board duty free shopping on A3 flights
- Around 3 weeks
Greek Airport Duty-Free shops
- 2-3 days
Heathrow Rewards
- Around 22 days
Car Rental
- hertz 2 weeks
'Normal' time for miles to post into Miles and Bonus account
Oct 17, 2014, 11:06 pm
#452
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,217
AI business class flights: DXB-BOM RT (14 days and 7 days ago).
No posting so far.
Looks like I must apply retroactively. This no posting is a first for my A3 account.
No posting so far.
Looks like I must apply retroactively. This no posting is a first for my A3 account.
Oct 18, 2014, 4:16 am
#453
Join Date: Oct 2014
Location: SIN/SZX
Programs: A3*G/KFEG
Posts: 116
Had a AI Z class posted in 3 days. Another SQ Y Class posted in 3 days, an another SQ Y class in 2 days.
I have a pending AI D class which has taken 7 days and still counting, looks like a retroactive claim is needed.
I have a pending AI D class which has taken 7 days and still counting, looks like a retroactive claim is needed.
Oct 22, 2014, 1:24 pm
#454
Join Date: Apr 2010
Programs: LX SEN
Posts: 313
I fly on a weekly basis with LH. Since last week my miles are not posting any more (since 9 days). I checked with my corporate travel agency and the M&B number is properly included in my bookings. Since last week I already had 6 flights and none of them posted (and they are all supposed to earn at 1000 miles each).
Does any one know why this happens? It would be very annoying if I had to fill out the form for mileage request on a regular basis.
Does any one know why this happens? It would be very annoying if I had to fill out the form for mileage request on a regular basis.
Oct 22, 2014, 1:53 pm
#455
Join Date: Feb 2009
Location: Washington DC & Beirut
Programs: LH Senator, Amex Centurion, SPG Gold, Hilton Diamond, Intercontinental Platinum, Delta Platinum,
Posts: 48
Miles not Posting
My miles have not posted after 22 days and doing retro credit. They use to post 3 days
Oct 23, 2014, 3:36 am
#458
Join Date: Feb 2009
Location: Washington DC & Beirut
Programs: LH Senator, Amex Centurion, SPG Gold, Hilton Diamond, Intercontinental Platinum, Delta Platinum,
Posts: 48
Aegean Customer Service
I have contacted Aegean a half dozen times about miles not posting--they do not respond as well.
Oct 23, 2014, 3:53 am
#459
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,713
Contacting them in any other way, without first having made a claim using the form, is probably not going to help. Some retro-claims can take a while (I'm waiting 5 months now!) but until either you receive the miles, or receive the notification that the miles cannot be granted at the end of the investigation, any other queries are probably ignored while the investigation is ongoing.
Oct 23, 2014, 3:55 am
#460
Join Date: Feb 2009
Location: Washington DC & Beirut
Programs: LH Senator, Amex Centurion, SPG Gold, Hilton Diamond, Intercontinental Platinum, Delta Platinum,
Posts: 48
Yes I did
Yes after the required 2 weeks I did the first retro claim--still no posting of miles--waiting for a few more days to add the return trip retro claim.
Have you used the retro-claim form on the Aegean website?
Contacting them in any other way, without first having made a claim using the form, is probably not going to help. Some retro-claims can take a while (I'm waiting 5 months now!) but until either you receive the miles, or receive the notification that the miles cannot be granted at the end of the investigation, any other queries are probably ignored while the investigation is ongoing.
Contacting them in any other way, without first having made a claim using the form, is probably not going to help. Some retro-claims can take a while (I'm waiting 5 months now!) but until either you receive the miles, or receive the notification that the miles cannot be granted at the end of the investigation, any other queries are probably ignored while the investigation is ongoing.
Oct 23, 2014, 9:10 am
#461
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,217
Delayed posting of miles ....
On Oct 2nd and 11th I flew AI in Business class DXB-BOM return. In my past flying experiences with *A, I expected the "AI earned miles" to be posted "quickly" to my M&B account. Miles earned in past flights with UA and TK were posted within a week to my M&B account.
Earlier this week I sent a request for posting the miles for my Oct 2nd flight but could not post the Oct 11th flight because the "M&B system" needed me to wait for 2 weeks (after the flight) before posting.
I Skyped A3 Customer Service this afternoon and got nothing except platitudes. The woman I spoke with said that after my request for posting earlier this week I would have to wait for THREE WEEKS for the miles from my Oct 2nd flight to be posted. The same would happen once I sent in my request for my Oct 11th miles. She had absolutely NO RECORD of my e-ticket, nor could she tell me how many miles my Bus class flights would give me.
There were more platitudes when I pointed out that I would be flying again in Nov (before the 24th when the new rules come into effect) and that with their current slow mode of action I would not get miles posted until sometime in January - and that would have a VERY NEGATIVE effect on my Christmas flights with AC. I was really hoping to have Gold status before leaving for Canada in late December!
No reply to that - and absolutely no reaction when I mentioned that flying with One World carriers results in BAEC miles and TPs being posted quickly.
She indicated there were "technical issues" with posting miles earned with AI, but the issues should be resolved soon.
Anyone else experience such delays with posting miles earned with AI in Business (or other elegible classes)? Any ideas as to the actual "technical issues" involved with posting miles earned with non-Aegeanair 'lines?
Sheeesh
and 
Earlier this week I sent a request for posting the miles for my Oct 2nd flight but could not post the Oct 11th flight because the "M&B system" needed me to wait for 2 weeks (after the flight) before posting.
I Skyped A3 Customer Service this afternoon and got nothing except platitudes. The woman I spoke with said that after my request for posting earlier this week I would have to wait for THREE WEEKS for the miles from my Oct 2nd flight to be posted. The same would happen once I sent in my request for my Oct 11th miles. She had absolutely NO RECORD of my e-ticket, nor could she tell me how many miles my Bus class flights would give me.
There were more platitudes when I pointed out that I would be flying again in Nov (before the 24th when the new rules come into effect) and that with their current slow mode of action I would not get miles posted until sometime in January - and that would have a VERY NEGATIVE effect on my Christmas flights with AC. I was really hoping to have Gold status before leaving for Canada in late December!
No reply to that - and absolutely no reaction when I mentioned that flying with One World carriers results in BAEC miles and TPs being posted quickly.
She indicated there were "technical issues" with posting miles earned with AI, but the issues should be resolved soon.
Anyone else experience such delays with posting miles earned with AI in Business (or other elegible classes)? Any ideas as to the actual "technical issues" involved with posting miles earned with non-Aegeanair 'lines?
Sheeesh
and
Oct 23, 2014, 10:01 am
#462
Join Date: Mar 2013
Location: homeless 2.0
Programs: A3 Gold, LH FTL
Posts: 1,065
Dear Mr/Mrs. Tmac100,
Thank you for your thread.
We are delighted that you chose to accrue the miles on your Air India business class flight to the Miles&Bonus frequent flyer programme. Please allow up to THREE WEEKS OR MORE for the miles to post to your account, and hopefully by that time we will HAVE A RECORD of your e-ticket. We apologize for any inconvenience and VERY NEGATIVE EFFECTS caused and we politely ask you to be patient. We will be more than happy to assist you in any further detail you may need, since we do know who you are. Thank you for you continued high value business with Aegean Airlines.
Wherever your next destination, we wish you a pleasant flight.
Sincerely,
kanor and the Aegean forum at Flyertalk
Thank you for your thread.
We are delighted that you chose to accrue the miles on your Air India business class flight to the Miles&Bonus frequent flyer programme. Please allow up to THREE WEEKS OR MORE for the miles to post to your account, and hopefully by that time we will HAVE A RECORD of your e-ticket. We apologize for any inconvenience and VERY NEGATIVE EFFECTS caused and we politely ask you to be patient. We will be more than happy to assist you in any further detail you may need, since we do know who you are. Thank you for you continued high value business with Aegean Airlines.
Wherever your next destination, we wish you a pleasant flight.
Sincerely,
kanor and the Aegean forum at Flyertalk
Oct 23, 2014, 11:07 am
#464
Join Date: Oct 2014
Location: SIN/SZX
Programs: A3*G/KFEG
Posts: 116
On Oct 2nd and 11th I flew AI in Business class DXB-BOM return. In my past flying experiences with *A, I expected the "AI earned miles" to be posted "quickly" to my M&B account. Miles earned in past flights with UA and TK were posted within a week to my M&B account.
Earlier this week I sent a request for posting the miles for my Oct 2nd flight but could not post the Oct 11th flight because the "M&B system" needed me to wait for 2 weeks (after the flight) before posting.
I Skyped A3 Customer Service this afternoon and got nothing except platitudes. The woman I spoke with said that after my request for posting earlier this week I would have to wait for THREE WEEKS for the miles from my Oct 2nd flight to be posted. The same would happen once I sent in my request for my Oct 11th miles. She had absolutely NO RECORD of my e-ticket, nor could she tell me how many miles my Bus class flights would give me.
There were more platitudes when I pointed out that I would be flying again in Nov (before the 24th when the new rules come into effect) and that with their current slow mode of action I would not get miles posted until sometime in January - and that would have a VERY NEGATIVE effect on my Christmas flights with AC. I was really hoping to have Gold status before leaving for Canada in late December!
No reply to that - and absolutely no reaction when I mentioned that flying with One World carriers results in BAEC miles and TPs being posted quickly.
She indicated there were "technical issues" with posting miles earned with AI, but the issues should be resolved soon.
Anyone else experience such delays with posting miles earned with AI in Business (or other elegible classes)? Any ideas as to the actual "technical issues" involved with posting miles earned with non-Aegeanair 'lines?
Sheeesh and
Earlier this week I sent a request for posting the miles for my Oct 2nd flight but could not post the Oct 11th flight because the "M&B system" needed me to wait for 2 weeks (after the flight) before posting.
I Skyped A3 Customer Service this afternoon and got nothing except platitudes. The woman I spoke with said that after my request for posting earlier this week I would have to wait for THREE WEEKS for the miles from my Oct 2nd flight to be posted. The same would happen once I sent in my request for my Oct 11th miles. She had absolutely NO RECORD of my e-ticket, nor could she tell me how many miles my Bus class flights would give me.
There were more platitudes when I pointed out that I would be flying again in Nov (before the 24th when the new rules come into effect) and that with their current slow mode of action I would not get miles posted until sometime in January - and that would have a VERY NEGATIVE effect on my Christmas flights with AC. I was really hoping to have Gold status before leaving for Canada in late December!
No reply to that - and absolutely no reaction when I mentioned that flying with One World carriers results in BAEC miles and TPs being posted quickly.
She indicated there were "technical issues" with posting miles earned with AI, but the issues should be resolved soon.
Anyone else experience such delays with posting miles earned with AI in Business (or other elegible classes)? Any ideas as to the actual "technical issues" involved with posting miles earned with non-Aegeanair 'lines?
Sheeesh
and 