FlyerTalk Forums - View Single Post - Can paypal be disputed?
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Old Jun 14, 2008, 9:53 am
  #2  
MichaelColey
 
Join Date: Aug 2006
Location: DFW
Programs: AA 2.2MM LT Plat, Hilton Diamond, Marriott/SPG Platinum
Posts: 1,572
PayPal is nowhere near as good for disputes as a credit card. They have very specific rules and requirements and side with the merchant far more often than credit cards do.

If you fund the payment with a credit card, however, you should have more protection. I say "should" because it's been my experience but I'm not sure it's universal.

I had a bad transaction several years ago. I tried to get the seller to refund. No luck. I disputed it through PayPal. They said it had been too long and refused to do anything. I had funded the transaction through American Express, so I disputed it there. PayPal then accepted the dispute and it went through.

I think you still have the best protection directly through a credit card, but funding a PayPal transaction with a credit card is better than from your balance or through another source.

(Side note: You can't fund with a credit card if you have a balance, but there's a pretty simple workaround for that. Transfer your balance to another email address, pay the transaction, then cancel the transfer.)
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