FlyerTalk Forums - View Single Post - Card Declined--new 5* restaurant (SleEk) goofs Amex cards
Old Apr 14, 2008, 4:50 pm
  #22  
cfischer
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Join Date: Aug 2005
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Originally Posted by PTravel
Just a note: wait staff are not responsible for restaurant policy. Punishing them by depriving them of their income doesn't send a message to anyone. By all means, tell the manager that you won't be back to their restaurant, and why, but don't make innocent wait staff suffer.
don't you think wait staff will make this pretty clear to management if this happens. If they come back to the customer and tell them it was declined, but they never swiped it, they are liars and don't deserve a tip IMO.
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