FlyerTalk Forums - View Single Post - anyone have a real contact number for customer relations?
Old Feb 19, 2008, 1:52 pm
  #10  
penncare
 
Join Date: Feb 2007
Location: Philadelphia, PA, USA
Programs: US Silver, AA Gold, CO Gold
Posts: 85
Good luck SpaceBass! You can try and e-mail [email protected] or [email protected] although I don't know how good that will do. I suspect they would just forward the e-mail to Executive Services. I don't know how many cities you are traveling to but what I do when I have these trips is to overnight my clothes to various cities (include a return box in the original shipment box). When I am done with a particular city or going from snow to a non-snow city, just pack up the box and send it back home/office. This way you are free to keep a carry-on. As for the 2nd laptop, I don't recommend using DHL/Fedex/UPS for this but given what happened, it might be the lesser of two evils. Good luck with getting your bags back.
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