FlyerTalk Forums - View Single Post - Flight cancelled? How to find out why?
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Old Dec 31, 2007, 12:11 pm
  #7  
sfogate
 
Join Date: Sep 2007
Location: retired from SFO Terminal 3
Posts: 7,437
Originally Posted by psubill78
Thanks for the information - - a few more questions then:

1) What is SONIC?

2) If it was cancelled the evening before, doesn't Continental make attempts to contact the people affected like other airlines do? We received no notification. Since weather wasn't an issue, what compensation would we be entitled to? This will end up in a hotel stay (per gate agents at our expense since it is "weather" delay) due to Continental being unable to reroute.
SONIC is the internal computer system the CO agents use.

This was a weather related cancellation therefore CO does not issue any compensation.
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