Originally Posted by
SkiAdcock
I don't think check-in clerks are trying to screw anyone. Some of it is policy, but some of it is just laziness. They punch in a # w/o thinking how the amount might affect others. If it happened to them I'd guess they'd take it more seriously.
FYI the clerks haven't entered a number for years (at least 10)...the computer automatically does the entire process, it places a hold for the number of nights X room & tax and adds some for incidentals - there is no way for the clerk to change/set the amount of the auth (the computer does keep track of the holds and continues to get additional holds as you charge incidentals to your room that have exceeded the inital incidental hold amount)