Originally Posted by
cawang
If you refer to "conversion" from one card to another card within Citibank, there is no inquiry at all. The process usually takes less than 5 minutes and all CSRs are quite familiar with this process. Just say you want to convert your xxx card to yyy card.
Well I was on the phone with one rep and she said in order to downgrade or whatever it's called I would have to do another credit check. Perhaps I should have rang back to speak to someone else?