FlyerTalk Forums - View Single Post - Boarding Passes printing out too small
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Old Aug 27, 2007, 8:03 am
  #15  
PDX-RDM-AVL-TPA
 
Join Date: Dec 2002
Location: Lihue, HI, USA
Programs: Alaska MVP Gold 75K; Delta Silver Medallion (1MM); Hilton Gold; Marriott Gold; National Executive
Posts: 1,111
Originally Posted by chaz.brownfield
If you run a print preview from your boarding pass screen by either selecting it from the menu options or right clicking and selecting print preview you can fix this error.

When the print preview opens, the top right drop down box will display shrink to fit. Change this to an option between 90% - 100% and it will print normally.
This didn't work for me. When printing BPs from the check-in screen in IE7, there was no way for me to select print preview, since the "print boarding pass" icon goes straight to the print dialog box. When I did a reprint I did have the option of using print preview, as I could actually display the boarding passes before selecting print.

Originally Posted by GeorgeBurdell
Delta changed the disclaimer that prints in between the two images. It doesn't wrap properly in the browser display so the browser shrinks down everything to fit in on a page.

They appear to have fixed the problem as of yesterday.

BTW, where did the reprint boarding pass functionality go? I'm only getting one shot at it. My solution is to print to an Adobe PDF and then keep that if I need to reprint.
Thanks for the info about the disclaimer. I had assumed that this is what was causing the problem, not the BP image itself.

As for the reprint boarding pass option, I got to it by just going back to my itinerary and clicking "check in" again.

It's good to hear that Delta has fixed this problem. I had small boarding passes on 8/22 (printed from a hotel business center computer that used one of those pay per minute and print systems - the browser wasn't identifiable as IE6 or IE7w. Then on 8/25, I got some normal-sized BPs from a hotel computer that was running IE6. So from my experience, I couldn't tell if the problem had been fixed or if I was just experiencing differences in browsers.

-Michael
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