Originally Posted by
TraveltheWorld
Using the FHR code on the Ritz Carlton website gives me a better rate than the AMEX Rep over the phone. Anybody been rejected because they booked FHR over the web instead of through a CSR?
I'd ask the rep to match the rate you found on the web. I wouldn't necessarily say you found the rate by using the FHR code, but maybe say that you had checked the rate earlier and was quoted that rate. Can't hurt to ask.