Originally Posted by
jello2594
Two people showed up from hotel management to reprogram it with a hand-held device.
Same happened to me; checked into a room, the safe was locked, it took the two people about 3 to 5 minutes to open it, then they inspected carefully to see it was empty. They griped about what a hassle is was when guests did that, and apologized to me. They had paperwork to document anything they might have found inside.