Operational Upgrades
I seem to have no luck with free operational upgrades, and never had with Swissair or Crossair. I was sure I was going to get one last Friday on the way to Hong Kong as eco was quite oversold, but no chance. Perhaps if one has quite a mileage balance they expect one to pay for it, which I was happy to do so. I just wondered what other people's experience was in this domain. In the days prior to FFPs, I used to get upgraded all the time on VS (Virgin) and BA.